Software Installation
AltiContact Manager Administration Manual
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New Installation
Before New Installation
Note:
Triton T1 Rev A1/A2 or VoIP Rev A1/A2 boards are not supported
in AltiContact Manager. These boards must be replaced with Rev
A3 or later boards.
Before you begin, have the following at hand:
•
System Key
•
The 20-digit software license key (located on the End User License
Agreement)
•
The system home area code
•
The extension length
Note:
The extension length, which is from 3–6 digits, is the number
of digits for all extension numbers. All extensions in the
AltiContact Manager configuration must be the same length.
You cannot change the extension length once the first
extension is configured, which is something you do later
running the AltiContact Manager Setup. To change the
extension after extensions are configured requires
reconfiguring the entire system or deleting all the extensions
and groups already configured.
•
Internet Explorer 5.0 or higher (for online registration)
To Begin New Installation
To install AltiContact Manager:
1.
Make sure you have prepared for installation as described beginning
on page 3-2.
2.
Install the System Key on the parallel or USB port.
Caution:
Do not connect the system key to any AltiGen board as
damage may occur to the board or the system key.
Summary of Contents for AltiContact Manager Version 5.0
Page 1: ...AltiContact Manager Version 5 0 Administration Manual Revised 12 2004 4413 0001 5 0 ...
Page 14: ...xii AltiContact Manager Administration Manual ...
Page 38: ...xxxii AltiContact Manager Administration Manual ...
Page 138: ...Software Installation Troubleshooting 3 50 AltiContact Manager Administration Manual ...
Page 150: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual ...
Page 182: ...Activity 5 32 AltiContact Manager Administration Manual ...
Page 310: ...Call Recording 12 14 AltiContact Manager Administration Manual ...
Page 374: ...Setting Queue Management Options 14 24 AltiContact Manager Administration Manual ...
Page 412: ...Queue Management 15 38 AltiContact Manager Administration Manual ...
Page 426: ...18 4 AltiContact Manager Administration Manual ...
Page 430: ...Application Extension Setup 20 4 AltiContact Manager Administration Manual ...
Page 476: ...23 38 AltiContact Manager Administration Manual ...
Page 480: ...Changing TAPI Configuration Parameters 24 4 AltiContact Manager Administration Manual ...
Page 510: ...RMA Form B 10 AltiContact Manager Administration Manual ...
Page 522: ...G 12 AltiContact Manager Administration Manual ...
Page 540: ...Index I 18 AltiContact Manager Administration Manual ...