17-2
AltiContact Manager Administration Manual
After creating the IP extensions, you can set the following parameters:
Parameter
Description
Soft Key 1 - 10
Corresponds to the 10 soft keys on the Alti-IP 600. Use the
drop down list to assign one of the following functions to the
desired keys:
•
N/A - when selected, the corresponding soft key cannot
be used.
•
BLF (Busy Lamp Field) - when selected, enter an
extension number in the field below; this will be
associated with the corresponding soft key to
automatically dial this extension number; the button light
next to this soft key indicates that the extension number
is busy. You can select the Play Beep Tone check box to
also have the IP phone play an audible beep or one of 6
different ring tones when the extension number is
ringing.
Note: The BLF feature can only be assigned to
internal extension numbers, not outside numbers.
•
Feature Code - when selected, enter an AltiContact
Manager feature code in the field below; this will be
associated with the corresponding soft key to dial this
feature code.
•
Speed Dial - when selected, enter the speed dial code in
the field below; this will be associated with the
corresponding soft key to dial this speed dial code.
•
Line Park - when selected, use the drop-down list to the
desired Line Park line ID.
•
Phone Setting - when selected, the IP phone user will be
able to program the corresponding soft key, as a speed
dial or feature code key, directly from the IP phone (using
* * 6, then ENTER).
Note: The lower left soft key is set up as FLASH by default.
This key can be re-assigned in ACM Admin, using
the AltiGen IP Phone Configuration window. No
other soft keys can be configured to FLASH.
Summary of Contents for AltiContact Manager Version 5.0
Page 1: ...AltiContact Manager Version 5 0 Administration Manual Revised 12 2004 4413 0001 5 0 ...
Page 14: ...xii AltiContact Manager Administration Manual ...
Page 38: ...xxxii AltiContact Manager Administration Manual ...
Page 138: ...Software Installation Troubleshooting 3 50 AltiContact Manager Administration Manual ...
Page 150: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual ...
Page 182: ...Activity 5 32 AltiContact Manager Administration Manual ...
Page 310: ...Call Recording 12 14 AltiContact Manager Administration Manual ...
Page 374: ...Setting Queue Management Options 14 24 AltiContact Manager Administration Manual ...
Page 412: ...Queue Management 15 38 AltiContact Manager Administration Manual ...
Page 426: ...18 4 AltiContact Manager Administration Manual ...
Page 430: ...Application Extension Setup 20 4 AltiContact Manager Administration Manual ...
Page 476: ...23 38 AltiContact Manager Administration Manual ...
Page 480: ...Changing TAPI Configuration Parameters 24 4 AltiContact Manager Administration Manual ...
Page 510: ...RMA Form B 10 AltiContact Manager Administration Manual ...
Page 522: ...G 12 AltiContact Manager Administration Manual ...
Page 540: ...Index I 18 AltiContact Manager Administration Manual ...