Altigen AltiContact Manager Version 5.0, Administration Manual

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iv AltiContact Manager Administration Manual
Setting the TDM Bus Mode . . . . . . . . . . . . . . . . . . . . . . . . 5-25
CT-Bus Clock Configuration . . . . . . . . . . . . . . . . . . . . . . . . 5-25
Audio Peripheral Configuration . . . . . . . . . . . . . . . . . . . . . . 5-26
Configuring Music On Hold and Recorded Announcements 5-27
Setting Greeting and Update Prompts . . . . . . . . . . . . . . . . 5-29
Configuring Overhead Paging . . . . . . . . . . . . . . . . . . . . . . 5-29
Activity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-29
Chapter 6
Board Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Using the Triton Resource Board . . . . . . . . . . . . . . . . . . . . . 6-2
Configuring the Quantum Board . . . . . . . . . . . . . . . . . . . . . . 6-2
Configuring the Triton Analog Station Board . . . . . . . . . . . . 6-4
Configuring the Triton Analog Trunk LS/GS and LS Boards 6-6
Configuring the Triton VoIP Board . . . . . . . . . . . . . . . . . . . . 6-7
Voice over IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Triton VoIP Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Board Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
Troubleshooting—Common Symptoms and Solutions . . . 6-10
Configuring the Triton T1/E1/PRI Board . . . . . . . . . . . . . . 6-11
Service Parameters for T1 . . . . . . . . . . . . . . . . . . . . . . . . . 6-12
Service Parameters for PRI. . . . . . . . . . . . . . . . . . . . . . . . . 6-13
Service Parameters for E1 . . . . . . . . . . . . . . . . . . . . . . . . . 6-15
Board Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-16
Triton T1 Configuration - Triton T1/PRI/E1 Dialog Box . 6-18
Setting up T1, PRI or E1 Channels on the Triton T1/PRI Board 6-25
Installing a Channel Service Unit (CSU) to the Triton T1 or T1/E1/PRI
Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-31
Troubleshooting—Common Symptoms. . . . . . . . . . . . . . . 6-32
Chapter 7
Trunk Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Selecting Trunks to Set Attributes . . . . . . . . . . . . . . . . . . . . 7-2
Setting General Trunk Attributes . . . . . . . . . . . . . . . . . . . . . . 7-3
Quantum Trunk Properties . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
Triton Analog Trunk Properties . . . . . . . . . . . . . . . . . . . . . . 7-9
Triton Analog Trunk GS/LS Properties . . . . . . . . . . . . . . . 7-11
Triton VoIP Trunk Configuration. . . . . . . . . . . . . . . . . . . . 7-13
Triton T1/PRI Trunk Properties . . . . . . . . . . . . . . . . . . . . . 7-17