Altigen AltiContact Manager Version 5.0, Administration Manual

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Out Call Routing Configuration
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Click the Default Routes tab in the Out Call Routing Configuration
window to display the Default Routes window.
Figure 3. Default Routes window, Out Call Routing Configuration
For each of the four types of calls, you can use the drop-down lists to select
up to six route definitions. The order you set, from 1 to 6, is the order used
by the system when placing the call.
Note: The SIP Redirect Server fields are reserved for future use.
About Call Routing and 911 Calls
Important:
If you use Call Routing for 911, make sure that the default 911
route is configured to the route that can accept 911 calling
capability. Failing to do so may cause 911 direct dialing
failure. You can leave the 911 default, in which case you need
to let all extension users know that they need to dial 9+911 to
call 911. It might be a good idea to have them sign a 911 dialing
disclaimer stating that they understand and accept the 9+911
configuration.