Altigen AltiContact Manager Version 5.0, Administration Manual

Page: 174 / 542

Country Relevant
5-24 AltiContact Manager Administration Manual
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Figure 15. Country Relevance window, System Configuration
Setting Toll Call Prefixes
AltiContact Manager uses the Toll Call Prefixes to determine the type of
outside call and imposes restrictions when necessary. For example, if the
international toll call prefix is 011 and a user attempts to make an
international call from an extension without international call privileges,
the call will be terminated as soon as the user dials 011 after the trunk or
route access number. The caller hears an error tone.
The toll prefixes set here should match the dialing plan prefixes for the
country set in the General window (see “Setting General Parameters” on
page 5-2). You can set the following toll call prefixes.
• Domestic. The dialing plan for your country or region. For example,
type in a 1 for 1-plus dialing within the U.S. dialing plan (also known
as the North American Numbering Plan).
• International. The prefix used for international calls. For example,
this is 011 for international calls made in the USA.