Altigen AltiContact Manager Version 5.0, Administration Manual

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Configuring System Speed Dialing
5-14 AltiContact Manager Administration Manual
Figure 6. Holiday window, System Configuration
For each Holiday profile, set holiday routing as follows:
1. Click Add to create a new holiday. In the popup that displays, select a
date from the dropdown and enter a description to identify the holiday.
2. Set call routing for “normal” holiday hours using the field group in the
upper half of the Holiday window.
This is the default route for calls coming in on the holiday.
3. Optionally, select Special hours and set call routing for special hours
using the field group in the lower half of the Holiday window.
This route will override the route for normal holiday hours, for the
hours you specify. Use this option, for instance, to route calls for the
working portion of a holiday that your organization treats as a half-
day.
Configuring System Speed Dialing
You can set up to 60 system speed dial numbers. The numbers available are
from 00 – 59, used following the system speed dial access code, #88.