Altigen AltiContact Manager Version 5.0, Administration Manual

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Trunk Configuration
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Setting General Trunk Attributes
Select the channel to view its current attributes, as discussed in the previous
section. You can then set or change the following attributes. If an option is
grayed out, it is not available for that type of trunk:
• Access Code - Access code to the selected trunk. If you need to use
access codes other than 9, you must first set this up on the Number
Plan window of System Configuration (“Setting a System Number
Plan” on page 5-4). This option is not available for a DID trunk.
Note: It is recommended that you set this value to “None” for trunks
on 30-port VoIP boards. This will prevent users from directly
accessing the 30-port boards—which use the G.711 codec
only—for calls to AltiContact Manager servers or other IP
gateways that may require the G.723 codec. If you still want
users to have access to this trunk for outgoing calls, you can set
it up through Outcall Routing (see Chapter 10, Out Call
Routing Configuration).
• Area Code - The local area code for each trunk. Enter a three-digit
area code. If left blank, the trunk assumes the home area code defined
in the General window of the System Configuration window. This
configuration is for each trunk in the system and will negatively affect
features such as Zoomerang if the area code is not configured
properly. This is not available for a DID trunk.
• Direction - The trunk direction can be Outgoing only, Incoming only,
Both Outgoing and Incoming, or for Paging. Outgoing and Both are
not available on an analog Quantum DID trunk, which is an Incoming
trunk. The Both option is the system default.
Paging is only available for analog (CO) trunks and is used for paging
or broadcasting purposes. This option enables a third party paging
device directly to the trunk port.
When this option is selected, the system assigns a default unused
paging ID. You can assign a different ID in the drop-down list. The
range of paging IDs are from 00 to 99, which allows AltiServ to be
connected to up to 100 paging systems through trunks for multi-zone
paging applications. If the manually selected paging ID is used by
another trunk, the current paging ID is not changed.
The trunk paging is accessed using the Overhead Paging by Trunk
(# 45 Feature Code). For example, a user dials ‘#4508’ to connect to a
paging system through the trunk with paging ID of 08.