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Index
AltiContact Manager Administration Manual
I-7
Inde
x
RTP packet length
7-16
G.729 A+B Codec
1-26
G.729 silence suppression
7-15
G.729A without silence
suppresion
7-15
G.729AB with silence
suppresion
7-15
G711 jitter buffer range
7-16
G711 RTP packet length
7-16
G723 jitter buffer range
7-16
gateway
23-6
glossary
G-1
–
G-11
greeting
personal
1-20
greeting prompts
5-29
ground start
7-6
,
G-5
grounding
2-3
group
setup
13-16
group paging
19-1
group RNA handling
14-22
group RNA/logout handling
15-25
GTE
6-23
H
H.323
1-26
,
9-10
configuration
7-14
H.450
7-14
hands free intercom mode
1-9
hands free manual answer mode
1-9
hardware
adding or changing
3-46
basic requirements
2-1
hardware status
4-5
installation
2-1
cooling fan
2-13
heat factor
2-13
operating environment
2-3
,
2-14
,
2-16
system requirements
2-1
uninterrupted power supply
2-3
Help menu
4-3
helper applications
23-3
hold
music on hold
1-10
holiday profile
caller ID routing
12-3
DNIS routing
12-5
Holiday Routine
5-1
Holiday Routing
1-14
home area code
5-3
hop off
enabling
5-18
huntgroup
1-9
adding a
14-3
answer handling
14-21
business hours
14-11
busy call handling
14-18
call handling
14-17
configuration
14-1
establishing basic attibutes
14-4
mail management
14-11
queue management
14-23
setting hours
14-11
setting up membership
14-5
setup
14-3
single call handling
14-22
,
15-25
huntgroup hours
14-11
I
icons, toolbar
4-4
,
4-10
impedance
7-7
,
G-5
incoming call handling
7-20
incoming ring type
7-7
information only mailbox
1-19
,
13-21
install
previous version
3-47
installation
ACM Administrator
3-44
cooling fan
2-13
hardware
2-1
heat factor
2-13
operating environment
2-3
,
2-14
,
2-16
Windows NT Emergency Repair
Disk
3-44
installation, AltiWare
3-1
installing a Channel Service Unit
(CSU)
6-31
Summary of Contents for AltiContact Manager Version 5.0
Page 1: ...AltiContact Manager Version 5 0 Administration Manual Revised 12 2004 4413 0001 5 0 ...
Page 14: ...xii AltiContact Manager Administration Manual ...
Page 38: ...xxxii AltiContact Manager Administration Manual ...
Page 138: ...Software Installation Troubleshooting 3 50 AltiContact Manager Administration Manual ...
Page 150: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual ...
Page 182: ...Activity 5 32 AltiContact Manager Administration Manual ...
Page 310: ...Call Recording 12 14 AltiContact Manager Administration Manual ...
Page 374: ...Setting Queue Management Options 14 24 AltiContact Manager Administration Manual ...
Page 412: ...Queue Management 15 38 AltiContact Manager Administration Manual ...
Page 426: ...18 4 AltiContact Manager Administration Manual ...
Page 430: ...Application Extension Setup 20 4 AltiContact Manager Administration Manual ...
Page 476: ...23 38 AltiContact Manager Administration Manual ...
Page 480: ...Changing TAPI Configuration Parameters 24 4 AltiContact Manager Administration Manual ...
Page 510: ...RMA Form B 10 AltiContact Manager Administration Manual ...
Page 522: ...G 12 AltiContact Manager Administration Manual ...
Page 540: ...Index I 18 AltiContact Manager Administration Manual ...