Altigen AltiContact Manager Version 5.0, Administration Manual

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System Configuration
AltiContact Manager Administration Manual 5-23
5.
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Note:
AltiGen does not provide any SQL backup and restore utility. We
strongly recommend that you use SQL Backup and Maintenance
utility to perform daily backup and maintenance jobs, and use a
restore utility to restore the database. If you need to reconstruct the
SQL server, run the External Logger Setup to create an empty
calldb database before restore.
To set up and enable RTM data collection to the local drive, click the Add
button. A dialog box appears.
Figure 14. Add External Log Service
Add a Name and IP Address for the External Log Service, then click OK.
Exporting Through a Local Port
You can send the CDR to a COMM Port to export to, for example, an
accounting data processing system.
To do this, select the Enable Data Output box in the Accounting Data
Processing field group. Then select an Available Port and the Baud Rate.
Country Relevant
The Country Relevant tab contains group boxes for setting toll call
prefixes, emergency numbers and the TDM bus mode.
The Country field displays the country selected in the General Page of
System Configuration.