Altigen AltiContact Manager Version 5.0, Administration Manual

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Huntgroup Configuration
AltiContact Manager Administration Manual 14-15
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Note:
You can use Apply to to apply mailbox settings to one, some, or
all huntgroups. See “Apply to Button” on page 14-2 for more
information on using Apply to.
Setting the Message Types for Notification
Select the types of messages for which the huntgroup user is notified:
• None—selected, the user is not notified with a call regarding newly
received messages. Selecting this option does not prevent the user
from getting message waiting indicators or stutter dial tone when new
messages are received.
• Urgent Voice Messages Only
• All Voice Messages
• All Voice Messages and E-mails
Important: If Urgent Voice Messages Only is selected and notification
schedule is set to Non-Business Hours, if the extension
receives an urgent message that is received and not listened to
during normal business hours, the system will perform
notification as soon as the system enters non-business hours.
Setting the Type of Notification
There are four options for sending the notification or reminder message:
phone, pager, extension, or exterior application.
To use the Extension option, select the Extension radio button, then type
the extension number into the text box. For the Phone and Pager options,
first specify the trunk or route access code using the drop-down list next to
the Extension radio button. The Any option means to locate any available
trunk. Then type in the number with all relevant dialing prefixes other than
the trunk code, using a maximum of 63 digits.
Note also the following considerations:
• Using the Phone option, see “Outcall to Cellular or PCS Phone
Numbers” on page 14-16.
• For the Pager option, the system calls the specified pager number and
then dials the system main number (as set in the System Configuration
General window), which is then displayed on the user’s pager.