Altigen AltiContact Manager Version 5.0, Administration Manual

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Outgoing Call Blocking
7-22 AltiContact Manager Administration Manual
• During Business Hours
• Outside Business Hours
• Non Workdays
Within each of these three time slots, you have the following routing
options for incoming calls:
• Route to an extension selected in the drop-down list
• Route to an IVR/Auto Attendant number selected in the drop-down list
• Route to the operator
Outgoing Call Blocking
To set outgoing call blocking for a trunk, select the trunk in the General
window, then click the Out Call Blocking tab in the Trunk Configuration
window to display the Out Call Blocking window with the selected trunk
location in the title bar.
Figure 10. Out Call Blocking window, Trunk Configuration
If you select Trunk allowed for Outside Calls at Any Time, call
restrictions set in System Configuration, Outcall Routing, and Extension
Configuration still apply to calls made on the trunk.
If you select Outside Calls Allowed According to The Following
Schedules, you can then use the Schedule 1, 2, and 3 options to set up to
three different time periods during which calls are allowed. You can use
Apply to… to apply the settings to multiple trunks.