Index
AltiContact Manager Administration Manual
I-11
Inde
x
password, change
4-11
PBX
features
account code
1-6
business hours
1-13
call forwarding
1-6
call park
1-7
,
1-11
call pickup
1-9
call waiting
1-11
caller ID
1-7
conference call
1-7
distinctive ringing
1-8
do not disturb
1-8
FSK-based message
waiting
1-8
music on hold
1-10
One Number Access
1-10
overhead paging
1-10
power failure transfer
1-11
remote call forwarding
1-6
system and station speed
dial
1-11
toll restrictions
1-7
virtual extension
1-12
workgroup call routing
1-16
PBX features
1-6
PCI Plug and Play
6-8
PCM-based music file
1-26
personal call recording options
13-7
phone display options
13-15
phone number
trunk
7-4
phrase
for IVR
11-9
phrases recorded
11-10
physical and IP extensions
licenses
3-27
physical extension
13-1
,
G-8
picking calls from group queue
1-15
pilot number
G-8
ping
6-10
platform
selection
2-1
selection guidelines
2-12
playback message
13-23
,
14-13
,
15-15
playing music from a file
5-28
PM schedule
5-12
poor voice quality
6-10
POP3
8-4
,
23-2
,
G-8
POP3 service
8-4
port
4-6
port specifications
6-9
Postmaster Extension
8-4
power
backup
G-8
on-board telephony power
supply
2-5
power failure transfer
1-11
,
G-8
uninterrupted power supply
2-3
prefix
system prohibited
5-17
toll call
5-24
pre-recorded prompts
11-10
PRI
6-13
channel assignment
6-14
equipment information
6-14
,
6-15
service request information
6-14
service requirements
6-13
with Voice
6-14
PRI ISDN Numbering Plan
6-29
priority promotion
15-31
priority queuing
1-15
,
12-3
project ID
13-6
prompt
IVR
11-6
prompts
11-9
greeting and update
5-29
multiple workgroup
prompts
1-14
protocol
23-1
definition
23-1
IMAP4
23-2
POP3
23-2
,
G-8
SMTP
23-2
TCP/IP
23-1
,
23-5
TCP/IP configuration
23-5
transport protocol
23-1
PSTN
9-31
push web URL
11-6
Summary of Contents for AltiContact Manager Version 5.0
Page 1: ...AltiContact Manager Version 5 0 Administration Manual Revised 12 2004 4413 0001 5 0 ...
Page 14: ...xii AltiContact Manager Administration Manual ...
Page 38: ...xxxii AltiContact Manager Administration Manual ...
Page 138: ...Software Installation Troubleshooting 3 50 AltiContact Manager Administration Manual ...
Page 150: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual ...
Page 182: ...Activity 5 32 AltiContact Manager Administration Manual ...
Page 310: ...Call Recording 12 14 AltiContact Manager Administration Manual ...
Page 374: ...Setting Queue Management Options 14 24 AltiContact Manager Administration Manual ...
Page 412: ...Queue Management 15 38 AltiContact Manager Administration Manual ...
Page 426: ...18 4 AltiContact Manager Administration Manual ...
Page 430: ...Application Extension Setup 20 4 AltiContact Manager Administration Manual ...
Page 476: ...23 38 AltiContact Manager Administration Manual ...
Page 480: ...Changing TAPI Configuration Parameters 24 4 AltiContact Manager Administration Manual ...
Page 510: ...RMA Form B 10 AltiContact Manager Administration Manual ...
Page 522: ...G 12 AltiContact Manager Administration Manual ...
Page 540: ...Index I 18 AltiContact Manager Administration Manual ...