Altigen AltiContact Manager Version 5.0, Administration Manual

Page: 439 / 542

AltiContact Manager Administration Manual 23-1
2
3
.
D
at
a
a
n
d
In
te
rn
et
Int
e
g
rat
ion
C
H A P T E R
2 3
Data and Internet Integration
This section describes how to integrate the system with the Internet and
data communications. It will cover the following areas:
• Email
• Mail forwarding
• Exchange integration
• AltiReach Setup
Network Protocol and Addressing
The system integrates telephony functions with the LAN and Internet to
provide a state-of-the art communication facility with local and remote
access to email mixed-media messaging.
Before you begin, you should be familiar with the following LAN and
Internet protocol and addressing information.
Network
A network is a distributed interconnection of multiple voice and data
communication devices utilizing network protocol software to
communicate and exchange information.
Protocol
A protocol is a set of rules and methods by which telephone equipment and
computers exchange information across a network. Networking software
generally implements multiple levels of protocols in the process of
interconnecting two or more devices on the network and enabling them to
exchange information.
Transport Protocols
Among the various transport protocols available, AltiContact Manager
uses the TCP/IP transport protocol.
TCP/IP - Transmission Control Protocol/Internet Protocol (TCP/IP) is the
protocol used on the Internet.