Altigen AltiContact Manager Version 5.0, Administration Manual

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AltiContact Manager Administration Manual 9-1
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VoIP Configuration
An IP Dialing table and VoIP Codec attributes are set using the VoIP
Configuration configuration window.
To access the VoIP Configuration window:
• Select the System Management menu, then select VoIP
Configuration…, or,
• Use the drop-down list next to the System icon, and select VoIP
Configuration.
Defining an IP Dialing Table
To use a AltiContact Manager-to-AltiContact Manager connection for
voice over IP, you need to configure the routing in the IP Dialing Table for
each AltiContact Manager system.
Note:
To enable VoIP, you must have at least one Triton VoIP board
installed and configured. (The IP Dialing Table is disabled unless
there is at least one VoIP board installed.) You also must have
assigned an IP Trunk Access code, as discussed in “Assigning
Trunk, Feature, IP Trunk, & Route Access” on page 5-9, and you
must set the VoIP codecs as discussed in “Setting VoIP Codecs”
on page 13-10.
About the Location ID Digit Length
In the IP dialing table, you define the addresses of the remote locations and
set a Location ID Digit Length. The dialing length sets the length of the
Location ID, the number you define in the dialing table to identify each
remote location.
The Location ID is used in dialing: the user dials the IP trunk access,
followed by the location ID to identify the remote location, followed by the
remote extension. For example, if the IP trunk access is 8, the location ID
is 27, and the extension to reach is 837, the user dials 8 27 837.