17 • Schlage • ENGAGE Managed Property User's Guide
Factory Default Reset
Best Practices and Things to Remember
Note:
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The credential update ICON remains until the credential is successfully programmed with
the desired changes. Changes are not valid until the credential is presented to affected
doors/devices.
• Device Update ICONs
are provided next to the device name, any time the device has changes or
updates pending, and the device needs to be programmed.
Note:
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The device update ICON remains until Audit information is returned to let ENGAGE “KNOW”
the update at the door has been accomplished. Once an update is acknowledged in a
returned Audit, ENGAGE removes the Update ICONS
Factory Default Reset
• Factory Default Reset (FDR) is used to recover a device that was previously commissioned or in
Construction mode.
• FDR does not remove the device from its ENGAGE account when previously commissioned.
• FDR returns the device to its out-of-the-box configuration, with one exception:
• Administrators may DISABLE Construction Mode after commissioning on NDE, LE and CTE family
of products.
• FDR will not RESET the Block Construction setting when Disabled.
Moving Devices Between ENGAGE Accounts
• To move a device to another, ENGAGE account:
• Delete the device from the original ENGAGE account to make it available in the new ENGAGE
account.
• Perform a Factory Reset Default (FDR) on the device to return it to the out-of-the-box settings
• Commission the device into the new ENGAGE account.
Dual Technology Credentials
• “No Tour” capable multi-tech devices can be configured to disable proximity credentials for better
performance and battery life.
• When proximity technology is disabled, the device will no longer “look” for unnecessary
credentials and the user experience of presenting credentials to a device for access will provide
faster response.
• Use the Property Wide credential settings to disable proximity credentials automatically while
commissioning devices
• Wall mounted readers used with Schlage CTE requires a Configuration Card to disable Proximity
Credentials.
