116 • Schlage • ENGAGE Managed Property User's Guide
Overview
The No-Tour feature allows Administrators to assign and change access rights without having to
physically visit the lock to make access programming updates.
Note:
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When No-Tour is enabled, access right updates can still always be accomplished through the
normal Sync process or when device configuration is also being adjusted.
Requirements
• A commissioned MT20W Reader or Control Mobile Enabled
Smart Lock must be included in the site.
• Physical Smart Credentials or Mobile Credentials
• Once a No-Tour credential is programmed, the User MUST
visit the door and present the credential before the access
rights will be updated.
Limitations
• The No-Tour feature cannot be used to update device settings.
• Prox Credentials may not be used as No-Tour Credentials
Table 10.1 No-Tour Feature Capabilities and Limitations
Credential Type
Max Doors or Door
Groups
Updates to Access
Rights
Updates to Device
Settings
Physical
11
Yes
No
Mobile
Unlimited
Yes
No
Prox
n/a
n/a
n/a
WARNING:
A No-Tour Credential MUST be presented to each updated No-Tour door for
access rights to be updated. If a User fails to visit each door using No-Tour programming after a
credential replacement or an access deletion, the old or lost credential access will still be
enabled because the new lock access programming has not yet been performed.
Administrators should Sync all devices when removing or deleting user access, to ensure all
doors the user had access to are updated.
BEST PRACTICE:
Administrators should Sync all
devices when removing or
deleting user access to ensure
all doors the user had access to
are updated.
No-Tour Feature
