14 • Schlage • ENGAGE Managed Property User's Guide
Understanding and planning the Wi-Fi environment before starting an account is a good first step.
Although, Wi-Fi connectivity is not required for basic ENGAGE operation, using a convenient Wi-Fi
communication connection across the property and enabling nightly device updates will greatly
automate and simplify daily management operations.
The local IT professional should check the Mandatory Connect Data Rate router setting when
ENGAGE devices fail to associate with the local Wi-Fi network.
The
Automatic Mandatory Connect Data Rate
is a typical router setting IT professionals use to force
a minimum data rate for each device to associate with the Wi-Fi access point.
The
Connect Data Rate
setting is intended to increase Wi-Fi network performance and not allow
weak signal or slow data rate devices to connect.
Table 5.1 Wi-Fi Network Requirements
Required Wireless Frequency
2.4 GHz (802.11 b/g)
(NDE80, MT20W, CTE/MT reader)
Alternate Wireless Frequency
2.4 GHz (802.11 b/g/n)
(LE/LEB, NDEB and CTE/MTB reader)
Mandatory Connect Data Rate
24 Mbps when working with NDE and MT20W
Note:
Î
NDEB, LE, LEB, CTE and RU/RM do not have any
mandatory data connection data rates concerns. They
adhere to the data rates defined by the 802.11 b/g/n
specifications.
Wi-Fi Network Security Types
WPA2 (PEAP)
Wi-Fi SSID:
case sensitive
and must be
EXACT
USERNAME
PASSWORD *
WPA2
Wi-Fi SSID:
case sensitive
and must be
EXACT
PASSWORD *
NOT RECOMMENDED
WEP
Wi-Fi SSID:
case sensitive
and must be
EXACT
PASSWORD *
Open
No Wi-Fi
security
No Password
* Password
Must be 64-character length (max) and English alpha-numeric and
special characters allowed – per local IT requirements
• Please review the
following Wi-Fi
Network and
supported device
requirements with
the local IT
Administrator
• Control Mobile
Enabled Smart
Locks
do not
support Wi-Fi
network
connectivity while,
NDE, NDEB LE,
LEB, and CTE
devices may be
configured to
utilize the local
Wi-Fi network for
daily updates and
automated system
maintenance
Wi-Fi Network Requirements
