![background image](http://html.mh-extra.com/html/nec/neax-2000/neax-2000_programming-manual_2513641043.webp)
ND-91285-001(E)
DECEMBER, 1999
Page 261
Revision 1.0
(1/3)
OVERFLOW ANNOUNCEMENT - UCD
GENERAL DESCRIPTION
When all the UCD stations are busy and more than the pre-assigned number of incoming calls are
waiting in queue, new incoming calls are not placed in queue and immediately overflow to the recorded
OVERFLOW ANNOUNCEMENT. After the announcement, the trunk is automatically released.
STATION APPLICATION
Not applicable
OPERATING PROCEDURE
To record a message:
1. Lift handset and receive Dial Tone.
2. Dial Voice Recording access code and Digital Announcement Trunk (DAT) number. Confirmation
Tone will be heard.
3. Record a message (Maximum duration: 64 sec.).
4. Replace handset.
SERVICE CONDITIONS
1. This feature is effective for incoming calls from a Ring Down/DID/DIT/Tie Line trunk.
2. A DAT is required per each UCD group. Up to 128 cards can be assigned per UCD group.
3. When a DAT is not mounted, the overflowed call is kept ringing in case of DIT, and the other calls
except DIT receive Busy Tone.
4. If the incoming call comes from a C.O. trunk, billing begins with the start of the OVERFLOW
ANNOUNCEMENT.
5. Even if a UCD station becomes idle, the incoming call is not connected to the idle station when the
OVERFLOW ANNOUNCEMENT is being sent out.
6. The OVERFLOW ANNOUNCEMENT - UCD has precedence over the handling of busy/not available
AUTOMATED ATTENDANT destination.
7. The following figure shows the OVERFLOW ANNOUNCEMENT Time chart.
(In case of Queue size = 2 calls)
Содержание NEAX 2000
Страница 1: ...ND 70916 E ISSUE 1 Feature Programming Manual JANUARY 2000 NEC Corporation ...
Страница 95: ...BROKER S CALL 75 A2066 10 BROKER S CALL PROGRAMMING Refer to CALL HOLD and CALL HOLD Dterm page 95 ...
Страница 102: ...CALL BACK MULTIPLE ASSIGNMENT 82 A2076 10 CALL BACK MULTIPLE ASSIGNMENT PROGRAMMING Refer to CALL BACK page 80 ...
Страница 157: ...CALL QUEUING 137 A2131 10 CALL QUEUING PROGRAMMING Refer to CALL WAITING DISPLAY page 142 ...
Страница 272: ...EXECUTIVE RIGHT OF WAY EXECUTIVE RIGHT OF WAY Dterm 252 A2247 10 HARDWARE REQUIRED Dterm and DLC card if required ...
Страница 273: ...FAULT MESSAGE 253 A2247 10 FAULT MESSAGE PROGRAMMING Refer to Maintenance Manual ...
Страница 402: ...PEG COUNT 382 A2382 10 PEG COUNT PROGRAMMING Refer to the CMB0 B3 of the Command Manual ...
Страница 443: ...SELF DIAGNOSIS 423 A2412 10 SELF DIAGNOSIS PROGRAMMING Refer to the Maintenance Manual ...
Страница 496: ...STATION LINE STATUS DISPLAY 476 A2463 10 STATION LINE STATUS DISPLAY PROGRAMMING Refer to Maintenance Manual ...
Страница 726: ... A16 A2A10 10 THIS PAGE LEFT BLANK INTENTIONALLY ...
Страница 754: ... C26 A2C14 10 THIS PAGE LEFT BLANK INTENTIONALLY ...
Страница 757: ...ND 91285 001 E ISSUE 1 Model 100MX BUSINESS FEATURES AND SPECIFICATIONS DECEMBER 1999 NEC Corporation ...
Страница 772: ...Page viii ND 91285 001 E Revision 1 0 DECEMBER 1999 THIS PAGE LEFT BLANK INTENTIONALLY ...
Страница 1192: ...ND 91285 001 E DECEMBER 1999 Page 410 Revision 1 0 THIS PAGE LEFT BLANK INTENTIONALLY ...
Страница 1197: ......
Страница 1198: ......
Страница 1199: ...ND 91285 002 E ISSUE 1 Model 100MX HOSPITALITY FEATURES AND SPECIFICATIONS OCTOBER 1999 ...