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15 Problem Solving

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O

Refer to 034-508.

Error Code

Category

Cause and Remedy

C P F S M O

* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is

printed on the label or card attached on the machine.

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Summary of Contents for ApeosPort-II 3000

Page 1: ...ApeosPort II 5010 4000 3000 DocuCentre II 5010 4000 User Guide...

Page 2: ...ation or Fuji Xerox Co Ltd All Xerox and Fuji Xerox product names are either registered trademarks or trademarks of Xerox Corporation or Fuji Xerox Co Ltd The data saved in the hard disk of the machin...

Page 3: ...5 Regulation 27 Radio Frequency Emissions Class B 27 Product Safety Certification CB 27 Environment 28 About License 29 RSA BSAFE 29 Heimdal 29 LZMA 29 JPEG Code 30 Libcurl 30 FreeBSD 30 OpenLDAP 31 D...

Page 4: ...aking 2 Sided Copies of Facing Pages 71 Original Size Specifying the Scan Size for the Document 72 Mixed Sized Originals Scanning Different Size Documents Simultaneously 73 Edge Erase Erasing Edges an...

Page 5: ...res 118 About Server Fax 121 Sending Server Fax 121 Fax Internet Fax 123 iFax Fax Selecting iFax Fax 123 Next Recipient Sending Faxes to Multiple Recipients 123 Specifying a Destination Using the Addr...

Page 6: ...ocuments from Remote Machines 154 Store for Polling Allowing Remote Machines to Retrieve Documents from Your Machine 155 On hook Confirming Remote Machine Response Prior to Transmission 157 Broadcast...

Page 7: ...Both Sides of a Document 197 Book Scanning Scanning Facing Pages on Separate Sheets 198 Original Size Specifying a Scan Size 199 Mixed Sized Originals Scanning Different Size Documents Simultaneously...

Page 8: ...E mail Printing 231 Setup 231 Sending E Mail 231 Importing Scanned Data 233 Importing to a TWAIN Compatible Application 233 Importing Using Mailbox Viewer2 235 Importing Using CentreWare Internet Serv...

Page 9: ...ttings 287 Copy Tab 287 Copy Defaults 288 Copy Control 291 Original Size Defaults 293 Reduce Enlarge Presets 293 Annotation Create Stamps 293 Network Settings 294 Port Settings 294 Protocol Settings 2...

Page 10: ...ystem Administrator Settings 337 System Administrator Login ID 337 System Administrator s Passcode 337 Maximum Login Attempts 338 Login Setup Auditron Administration 339 Create Check User Accounts 339...

Page 11: ...s Controlled by Authentication 386 Types of Authentication 386 Features Controlled by Authentication 387 Authentication for Job Flow Sheets and Mailboxes 390 Job Flow Sheet Types 390 Types of Mailboxe...

Page 12: ...ult is Not What was Expected 441 Trouble during Faxing 443 Sending Problems 443 Receiving Problems 444 Trouble during Scanning 447 Unable to Scan with the Machine 447 Unable to Import Scanned Document...

Page 13: ...Magnification Table 556 Paper Size and Number of Printable Characters 560 PDF Direct Print 562 PDF Direct Print Settings 562 PCL Emulation 564 HP GL2 Emulation 567 Hard Clip Area 571 Printable Area 57...

Page 14: ......

Page 15: ...o use this guide as well as safety notes and legal notice you need to read before using the machine z Preface 14 z Using This Guide 15 z Organization of This Guide 16 z Safety Notes 19 z Regulation 27...

Page 16: ...he machine For instructions on configuring your network environment refer to the Network Administrator Guide For information about optional accessories for the printer functionality also refer to the...

Page 17: ...g the various items and the safety information Network Administrator Guide Aimed toward network administrators as a guide to setting up the network environment ApeosPort Function Guide Describes the f...

Page 18: ...oxes 7 Stored Programming Describes the stored programming feature 8 Computer Operations Describes operations performed from a computer such as printing documents importing scanned documents sending f...

Page 19: ...ns displayed on the touch screen The names of menus windows dialog boxes buttons and other items displayed on computer monitors button Hardware buttons on the machine s control panel key Keys on compu...

Page 20: ...and paper loaded in trays are described as follows Long Edge Feed LEF The long edge of the paper is positioned to enter the machine first Short Edge Feed SEF The short edge of the paper is positioned...

Page 21: ...e information Used for item that if not followed strictly can lead death or severe or fatal injuries and the possibility to do it is comparatively high Used for items that if not followed strictly can...

Page 22: ...et hand It may cause electric shock Do not place an object on the power cord Always keep the plug connection free of dust The dusty and damp environment may bring about minute electric current in a co...

Page 23: ...eat and eventually cause electric shock or a fire accident Never locate this product in the following places z Near radiators or any other heat sources z Near volatile flammable materials such as curt...

Page 24: ...e 75 650 460 200 1340 1185 560 580 75 680 430 200 1340 1185 560 580 ApeosPort mm 75 650 460 200 1440 1185 560 700 DocuCentre with High Capacity Feeder DocuCentre with B Finisher and Side Tray 75 650 4...

Page 25: ...tors access to hazard areas The hazard areas are isolated from operators by covers or protectors which require a tool to remove To prevent electric shock and injuries never remove those covers and pro...

Page 26: ...s follow all warning instructions marked on or supplied with this product To avoid the risk of burn injuries and electric shock never touch the area with the High Temperature or High Voltage marks on...

Page 27: ...all consumables in accordance with the instructions given on its package or container Use a broom or a wet cloth to wipe off spilled toner Never use a vacuum cleaner for the spills It may catch fire b...

Page 28: ...particles in your eyes wash it out with plenty of water for at least 15 minutes until irritation is gone Consult a physician if necessary If you inhale toner particles move to a fresh air location an...

Page 29: ...t interference will not occur in a particular installation If this product does cause harmful interference to radio or television reception which can be determined by turning this product off and on t...

Page 30: ...r the condition of monochrome copying using the toner type ApeosPort II 5010 4000 3000 DocuCentre II 5010 4000 Toner Black that is recommended for this product z For environmental protection and effic...

Page 31: ...ibutors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE INSTITUTE AND CONTRIBUTORS AS IS AND ANY EXPRES...

Page 32: ...promote the sale use or other dealings in this Software without prior written authorization of the copyright holder FreeBSD This product contains the part of FreeBSD codes The FreeBSD Copyright Copyr...

Page 33: ...nLDAP org license html OpenLDAP is a registered trademark of the OpenLDAP Foundation Individual files and or contributed packages may be copyright by other parties and or subject to additional restric...

Page 34: ...applicable copyright statements and notices this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution and 3 Redistributions must...

Page 35: ...n Copyright 1999 2003 The OpenLDAP Foundation Redwood City California USA All Rights Reserved Permission to copy and distribute verbatim copies of this document is granted DES This product includes so...

Page 36: ...es of items that may be illegal to copy or print in your country z Currency z Banknotes and checks z Bank and government bonds and securities z Passports and identification cards z Copyright material...

Page 37: ...s basic information such as the names of components how to switch on and off how to use the touch screen and how to set the power saver feature z Machine Components 36 z Power On Off 40 z Circuit Bre...

Page 38: ...he printed side facing down 4 Center output tray Printed or copied documents are delivered with the printed side facing down Note When the Exit 2 Tray is installed on the machine the center output tra...

Page 39: ...nch scraps 16 Staple cartridge Contains staples Pull out the cartridge when clearing staple jams or when replacing the cartridge 17 Booklet tray For C Finisher with Booklet Maker Only Receives documen...

Page 40: ...forming powder 23 Drum cartridge Contains a photo conductor to transfer toner No Component Function 24 B Finisher optional Allows you to staple printed or copied documents 25 Finisher top cover button...

Page 41: ...ndard interface cable 34 10BASE T 100BASE TX connector Connected to a network cable 35 RESET button Automatically turns the power off if detecting current leakage No Name on the machine cover Name on...

Page 42: ...may cause loss of data being processed For information on the power saving feature refer to Power Saver Mode P 43 Note When the power is turned off all functions of the machine will stop Do not turn t...

Page 43: ...not lit Important Never turn the power off in the following instances While data is being received While jobs are being printed While jobs are being copied While jobs are being scanned 2 Press the po...

Page 44: ...the TEST button with the tip of a ballpoint pen or another fine tipped object to cancel the pressed in state of the RESET button Once a month check the breaker for correct operation Also make sure th...

Page 45: ...the Power Saver button The Power Saver button then goes out and the Power Saver mode is exited Sleep Mode In this mode the power is lowered more than in the Low Power mode The touch screen goes out a...

Page 46: ...last operation Note The default for From Last Selection to Low Power Mode is 2 minutes The Low Power Mode cannot be disabled From Last Selection to Sleep Mode Set the time to move to the Sleep Mode a...

Page 47: ...ow to exit the Power Saver mode The Power Saver mode is exited in the following instances z When the Power Saver button is pressed z When data is received z When the Apply button is clicked on CentreW...

Page 48: ...can also check the destination information for sending faxes and e mail In this manual this button is indicated as the Review button 7 Machine Status button Press this button to check the machine stat...

Page 49: ...ered a wrong numerical value with the numeric keypad In this manual this button is indicated as the C button 17 Dial Pause button Used to insert a pause into a destination number In this manual this b...

Page 50: ...uttons and to select the features to be displayed on the All Services screen 1 Press the Log In Out button 2 Enter the user ID with the numeric keypad and select Confirm Note The default User ID is 11...

Page 51: ...ction Screen and All Services 1 Select Screen After Auto Clear and select Change Settings 2 Select Last Selection Screen or All Services Customizing the All Services Screen By selecting features and t...

Page 52: ...position will remain empty Assigning Features to Custom Buttons Assign features to the Custom buttons on the control panel Custom 1 to Custom 3 By assigning features to the Custom buttons you can swit...

Page 53: ...tomize the screen layouts for the following features listed on the All Services screen z Copy z Fax Internet Fax z E mail z Scan to Mailbox z Scan to PC For information on how to change the settings r...

Page 54: ......

Page 55: ...scribes the basic copy procedures and the copy features provided by the machine z Copying Procedure 54 z Operations during Copying 59 z Copy 62 z Image Quality 68 z Layout Adjustment 70 z Output Forma...

Page 56: ...e documents For non standard size documents input the size in the Original Size screen For information on entering document sizes refer to Original Size Specifying the Scan Size for the Document P 72...

Page 57: ...nt glass close the document cover The document glass automatically detects standard size documents For non standard size documents input the size in the Original Size screen For information on enterin...

Page 58: ...ding on the model of your machine When the Authentication or Auditron Administration feature is used a user ID and passcode may be required Ask your system administrator for the user ID and passcode 1...

Page 59: ...n error message appears in the touch screen Solve the problem in accordance with the message You can set the next job during copying If you have more documents If you have more documents to copy selec...

Page 60: ...epeat Steps 3 and 4 5 When all documents have been scanned select Last Original Step 5 Confirming the Copy Job in Job Status 1 Press the Job Status button 2 Confirm the job status Note Select to retur...

Page 61: ...tton on the control panel 2 Select Cancel Note If two or more jobs are in progress a confirmation screen appears for each job Select Start or Cancel depending on whether you want to start or cancel th...

Page 62: ...new quantity must include the number of copies that have already been printed You cannot enter a number less than the number of copies that have already been printed 4 Press the Start button Interrupt...

Page 63: ...After you have finished making the interrupt copy press the Interrupt button Note The interrupt indicator goes out to indicate that the interrupt mode is exited If you used the document glass to copy...

Page 64: ...box Allows you to enter a value between 25 and 400 in 1 increments by touching the entry box and then using numeric keys or by using the and buttons 100 Copies at the same image size as the original...

Page 65: ...elect Copy All and you do not want to erase the edges of the document set the amount of edge erase to 0 mm Note that if the amount is set to 0 mm the edges of the copied document may get dirty or the...

Page 66: ...the output copy into Copy Size of Width X using the numeric keypad and select Next 3 In the same way enter the length of the original document and the length of the output copy into Original Size and...

Page 67: ...uto Size Detect Standard Size and Custom Size When you select Auto Size Detect the paper size is identified automatically When you select Standard Size or Custom Size refer to When Standard Size is Se...

Page 68: ...er used for 2 Sided Copying is not a user specified one the paper will be output to the center output tray Remove the paper frequently from the tray 1 Select any item 1 J 1 Sided Makes a copy of a 1 s...

Page 69: ...t of the document This appears when 1 J 2 Sided or 2 J 2 Sided is selected Image Shift Adjusting the Image Position This feature is the same as Image Shift of the Layout Adjustment screen Refer to Ima...

Page 70: ...uality 1 Select Original Type 2 Select the original type Text Select this option for text documents This option is also suitable for graphs and illustrations Photo Text Select this option when the doc...

Page 71: ...er position makes darker Sharpness You can select from five sharpness levels between Soften and Sharpen Selecting an upper cell on the bar makes the contours of images sharper and selecting a lower ce...

Page 72: ...ntation Specifying the Orientation of Loaded Documents 78 1 On the All Services screen select Copy 2 Select the Layout Adjustment tab and then select a feature on the Layout Adjustment screen Book Cop...

Page 73: ...thin the range from 0 to 50 mm in 1 mm increments 2 Sided Book Copy Making 2 Sided Copies of Facing Pages You can assign pages when making copies of facing pages in a bound document so that pages face...

Page 74: ...ese items when Top Page then Bottom is selected End Page Select the copy end page from the following items z Left Page Right Page You can select these items when Left Page then Right or Right Page the...

Page 75: ...ments and make copies onto paper that matches the respective sizes of the documents You can also specify the size of the paper to make copies on so that copies are made on the same size of paper Impor...

Page 76: ...specify Edge Erase values z Top Bottom Erase Erases the shadows of top and bottom edges of the document in accordance with the orientation of the loaded document You can set the edge erase width with...

Page 77: ...ioning of Side 1 Image Shift Side 1 Screen You can make settings for Side 1 on this screen 1 Select any item No Shift Does not shift the position of document images Auto Center Shifts document images...

Page 78: ...ottom and left and right margins within the range from 0 to 50 mm in 1 mm increments Image Rotation Changing the Orientation of Images If the orientation of the paper currently loaded in the tray diff...

Page 79: ...ns images will be rotated so that the top edge of a landscape document is aligned with the left edge of a portrait document Portrait Original Right Edge If documents are of mixed orientations the imag...

Page 80: ...tation then the machine may mistakenly detect the top of the document 1 Select Original Orientation 2 Select Upright Images or Sideway Images in accordance with the orientation of the document loaded...

Page 81: ...und of Copies 92 Secure Watermark Managing Document Security 95 Folding Outputting Bi Folded Paper 96 Preset Repeat Image Making Multiple Copies on a Single Sheet 97 ID Card Copying Copying Both Sides...

Page 82: ...machine outputs copies with inserting blank sheets as a separator and sorts sheets by page Stapling Displays the Copy Output Stapling screen Refer to Copy Output Screen P 80 Hole Punching Displays th...

Page 83: ...the Layout Adjustment screen are the same When the C Finisher or C Finisher with Booklet Maker is installed and the punching feature is out of order the documents will be output on the center output t...

Page 84: ...ift Screen P 82 Covers Displays the Booklet Creation Covers screen Refer to Booklet Creation Covers Screen P 83 Divide Output Displays the Booklet Creation Divide Output screen Refer to Booklet Creati...

Page 85: ...e same size and orientation for the copy paper and the cover When Bypass is selected the Tray 5 Bypass screen appears Refer to Tray 5 Bypass Screen P 65 Booklet Creation Divide Output screen When you...

Page 86: ...first page of the original document is copied onto the front cover Front Back Covers Attaches front and back covers to copies You can use a different type of paper as the covers If Printed Covers is s...

Page 87: ...e does not appear for some models An optional package is necessary For more information contact our Customer Support Center Transparency Set Handouts Copies are made on transparencies and the required...

Page 88: ...ght document pages onto one side of a single sheet of paper Reading Order Allows you to select how to lay out images on a page Poster Making Enlarged Copies Spread over Multiple Sheets An enlarged cop...

Page 89: ...ber of times When the copy ratio is set to Auto the repeated copies of the image are reduced to fit on the selected paper You can also specify how the repeated copies of the image are arranged Note Wh...

Page 90: ...xt sizes If you specify Stamp Date and Page Number together make sure that their print positions do not overlap When the Multiple Up feature is used an annotation is added to each copy page When the R...

Page 91: ...the Stamp Size screen You can select a stamp size from three options or can directly specify a size in the range of 6 to 64 points in 1 point increments Date Screen This screen allows you to add a dat...

Page 92: ...een P 91 Position Displays the Page Number Position screen You can select a page number position from six options Size Displays the Page Number Size screen You can select a page number size from three...

Page 93: ...ecify a page range to add page numbers 1 Select any item All Pages Adds page numbers to all copy pages Enter Start Page Number Allows you to specify the start page to add a page number in the range of...

Page 94: ...jobs if the total number of scanned pages exceeds the limit In that case follow the message displayed on the screen to cancel the job The maximum number of scannable pages is 999 per job For multiple...

Page 95: ...r to Custom Text 1 to 3 P 274 Watermark User Account Number Screen When using User Administration or Auditron Administration a user account number is printed Note User Account Number is the No User Ad...

Page 96: ...ffect feature the text strings specified in Control Number Text User Account Number Date Time and Serial Number on the Watermark screen are embedded in the background of each copy When the copy is cop...

Page 97: ...ollows Copy density may become darker Text in documents may become hard to read Dots such as decimal characters and periods may become hard to read The Secure Watermark feature may not work properly f...

Page 98: ...alled on the machine 1 Select any item Off Does not print hidden text On Prints hidden text You can select any text from three preset text or from text registered in the System Settings For informatio...

Page 99: ...s Up Four copies of the document image are made on one side of a single sheet of paper 8 Pages Up Eight copies of the document image are made on one side of a single sheet of paper ID Card Copying Cop...

Page 100: ...Processing Documents Scanned with Different Settings as One Job This feature allows you to apply different copy settings to each document page or each document stack and then outputs the copies as on...

Page 101: ...parators screen Refer to Build Job Chapter Start Separators Screen P 100 Change Settings Displays the Copy screen allowing you to change the settings After changing the settings as necessary press the...

Page 102: ...eparators from Separators Tray To insert a separator sheet between the first and second sets select the Separator button after copying the first set and then copy the second set Sample Set Checking th...

Page 103: ...ormed if you press the Start button on the control panel Combine Original Sets Adding Originals Use this feature when you copy a document that has too many pages to be loaded into the document feeder...

Page 104: ...document data stored by Combine Original Sets is cleared and the copy job is cancelled Note The same operation is performed if you press the C button or Clear All button on the control panel Start Loa...

Page 105: ...s to both sides of the document z Side 1 Only Applies the settings to side 1 of the document z Side 2 Only Applies the settings to side 2 of the document Delete Outside Delete Inside Area 1 screen Set...

Page 106: ...To change the coordinates you have entered select Next move and then enter the value again If all of X1 Y1 X2 and Y2 are set to 0 the area will be invalid If you select C button the value with the ma...

Page 107: ...package is necessary For more information contact our Customer Support Center z Fax Procedure 106 z Operations during Faxing 112 z About Internet Fax 114 z About Server Fax 121 z Fax Internet Fax 123...

Page 108: ...documents of standard size widths Note The standard document sizes that can be detected automatically depend on the Paper Size Settings in the System Administration mode For information on the paper...

Page 109: ...r other similar documents up to 297 x 432 mm A3 11 x 17 Important After using the document glass close the document cover The document glass automatically detects standard size documents Note The stan...

Page 110: ...tant The fax and iFax features are not available while the Server Fax feature is enabled Note Features displayed may vary depending on the model of your machine When the Authentication or Auditron Adm...

Page 111: ...the documents with a single phone call This feature is referred to as Batch Send Note that you cannot use Batch Send with Broadcast Send Relay Broadcast Remote Mailbox and Delayed Start when prior to...

Page 112: ...ut Internet Fax P 114 Step 4 Starting the Fax Job 1 Press the Start button Important If the document has been set in the document feeder do not hold down the document while it is being conveyed Fax ca...

Page 113: ...in Job Status 1 Press the Job Status button 2 Confirm the job status Note Select to return to the previous screen or to move to the next screen If undelivered documents exist You can confirm undelive...

Page 114: ...l 2 Select Cancel Note If two or more jobs are in progress a confirmation screen appears for each job Select Start or Cancel depending on whether you want to start or cancel the job If the screen show...

Page 115: ...ngs while scanning the document 1 Select Next Original 2 Select Change Settings 3 Set Resolution Original Size and Lighten Darken For each setting refer to Resolution Specifying the Scanning Resolutio...

Page 116: ...t Confirm the profile that can be processed by the recipient s iFax compatible machine before specifying a profile For more information refer to Sending iFax iFax Transmission P 116 For information on...

Page 117: ...ine will not be notified of such transmission error After sending an important e mail we suggest you to confirm it is received such as by calling the recipient Note You can receive a transmission resu...

Page 118: ...ou can use address numbers one touch buttons group dial numbers or Address Book to specify e mail addresses For more information refer to Speed Dialing Specifying a Destination Using an Address Number...

Page 119: ...cuments received on the machine are printed at the same size as the original documents of the senders Received iFax is printed at the same size as the document sent by the sender Note When TIFF S is s...

Page 120: ...the Fax Internet Fax screen and select iFax Fax several times to display iFax in the address field 2 Select a profile as necessary to set the required features 3 Enter the e mail address of the target...

Page 121: ...g machine myhost Domain name of the receiving machine example com Note If the hard disk of the machine becomes full during scanning of a document a screen appears to prompt you to select whether to se...

Page 122: ...ion on registering a job flow refer to Job Flow Sheets P 324 Important Do not set the address of the machine as the forwarding address Note Mailbox Number and Passcode are required by the sender Infor...

Page 123: ...r Guide and the manual on the Driver CD Kit CD ROM Important While the Server Fax feature is enabled the Fax feature is detected as not installed even if a Fax Kit is installed on the machine During t...

Page 124: ...f the Server Fax feature use the values specified under System Settings Scan Mode Settings Scan Defaults z Background Suppression z Lighten Darken z Sharpness Features Available for Sending Server Fax...

Page 125: ...th a single operation There is no need to repeat the same operation for each recipient When an Additional G3 Port Kit optional is installed you can use the extra lines to make multiple transmissions s...

Page 126: ...search for 3 Select recipients from the displayed list A check mark is then added to the check box of each recipient you selected 4 Repeat steps 2 and 3 to specify all the required recipients Note To...

Page 127: ...s numbers for speed dialing beforehand You can use a wildcard character on the numeric keypad or on the keyboard screen to specify multiple recipients z Enter the first two digits to specify address n...

Page 128: ...ers from 001 to 070 Repeat this step to specify multiple recipients Turn the one touch button panel over to press one touch buttons 031 and above Specifying a Destination using the Keyboard Screen Whe...

Page 129: ...cipient 2 Select any item from the pop up menu Feature Button Function Input method Enter pause or Pause One pause is 3 seconds You can enter pauses of 6 seconds 9 seconds etc by additional button pre...

Page 130: ...4 Fax 128 Fax 4 Remove Removes the recipient Details The Recipient Details screen is displayed You can confirm recipients or address numbers Cancel Hides the pop up menu...

Page 131: ...You can adjust fax density from seven levels 1 Use and to select a density level 2 Sided Originals Transmitting 2 sided Originals This feature enables you to scan and then transmit both sides of a do...

Page 132: ...n to scan one side of the document 2 Sided Select this option to scan both sides of the document 2 Sided First Page 1 Sided Select this option to scan the front side of the first page and both sides o...

Page 133: ...he documents to be scanned Note The resolution can be set individually for each address number For information on how to register address numbers refer to Address Book P 328 The machine scans a docume...

Page 134: ...4 Fax 132 Fax 4 Superfine 600dpi Select this item when transmitting documents with extremely fine images 600 x 600 pels 25 4 mm...

Page 135: ...ing 2 sided Originals P 129 Original Size Specifying the Scan Size for the Original This feature allows you to set the scan size for fax transmission The machine scans the document at the size you spe...

Page 136: ...ize documents in portrait orientation When loading B5 documents together with A3 documents loaded in landscape orientation or A4 documents loaded in portrait orientation load B5 the documents in portr...

Page 137: ...ans as a bound document Left Page then Right Scans the left page and then the right page of facing pages Right Page then Left Scans the right page and then the left page of facing pages Top Page then...

Page 138: ...A3 You can specify whether to rotate documents in the System Settings For more information refer to Rotate 90 degrees P 308 Variable Touch the box displaying a value and then use the numeric keypad o...

Page 139: ...Layout Adjustment 137 Fax 4 Off No stamp is added On A stamp is added...

Page 140: ...Delayed Start is available for the Server Fax feature Report Read Receipts Confirming Transmission Results You can check fax and iFax transmission results To receive fax transmission results enable T...

Page 141: ...s how to use the MDN feature The procedure is the same for the DSN feature 1 Select the Fax Internet Fax tab to display the Fax Internet Fax screen 2 Select iFax Fax to display iFax in the address fie...

Page 142: ...r telephone lines as can be the case with overseas calls Also select this mode when transmitting over noisy or poor telephone lines domestically G4 Auto Do not use this mode Note G4 Auto is displayed...

Page 143: ...er is turned off after the Delayed Start feature is set the setting is cleared and transmission begins as soon as the power is turned on Note You can specify a time within 24 hours in 1 minute increme...

Page 144: ...p of each page at the remote machine Note If the document is resent Resend is printed at the left of the date and time indication If this feature is enabled for Broadcast transmission header informati...

Page 145: ...feature for Broadcast transmission register recipients to address numbers The size and resolution of the cover note is based on the first page of the document 1 Select Cover Note on the Transmission...

Page 146: ...be added to the sender field 1 Select any item Off No comment is added to the sender field On A comment is added to the sender field Select a comment from the registered comments Comment The register...

Page 147: ...the preset subject will be automatically entered Note This feature is not available for some models An optional package is necessary For more information contact our Customer Support Center 1 Select t...

Page 148: ...on Options screen 4 Select iFax Comment Mail Contents 5 Select any item Delete Deletes the comment displayed on the screen Keyboard Allows you to enter body text using the keyboard Up to 256 character...

Page 149: ...paper For example if you have a document of 12 pages and you select 3 Pages Up the machine combines the scan data into 4 pages You can specify a multiple up value in the range of 2 to 9 Important If t...

Page 150: ...re numerals and Documents received in mailboxes can be automatically printed For information on the mailbox settings refer to Mailbox P 322 Depending on the report print settings a Mailbox Report may...

Page 151: ...sscode has not been set leave this box blank Next Select this button after entering Remote Mailbox Number and Passcode Format for Auto Send DTMF Method 1 Select Keyboard to display a keyboard on the t...

Page 152: ...Relay Broadcast refer to Relay Broadcast Transmitting Documents Through a Relay Station P 158 For information on Remote Relay Broadcast refer to Remote Relay Broadcast Performing Relay Broadcast to R...

Page 153: ...to enter an F code and select Next Note An F code must be up to 20 digits 4 If required enter a password into Password and then select Next Note A password must be up to 20 digits Off The F code trans...

Page 154: ...ne of the recipient can process If inconsistency occurs between a profile and stored document size and resolution priority is given to the settings specified in the profile If the profile differs for...

Page 155: ...ine for the resolution or when you send A3 or B4 documents z Encoding method MMR z Stored Document Size A4 B4 A3 z Resolution Standard Fine Superfine 400 dpi Superfine 600 dpi Note When a fax is sent...

Page 156: ...his feature is used for Facsimile Information Services For information on Facsimile Information Services refer to Receiving Faxes P 167 Note Depending on the remote machine the Polling feature may be...

Page 157: ...specify any machine that supports our DTMF method feature By registering destinations into address numbers using the above dialing formats you can use the address numbers for the Private Polling featu...

Page 158: ...screen appears Refer to Public Mailbox Screen P 156 z When selecting Private Mailbox The Private Mailbox button is displayed When the button is selected the Mailbox screen appears Select a mailbox to...

Page 159: ...can be changed in the System Administration mode For information on how to change the volume refer to Line Monitor Volume P 270 1 Lift the receiver or select On hook Manual Send Receive on the Advance...

Page 160: ...d with address numbers 001 to 070 When using Broadcast Send the Cover Note and Remote Mailbox features are not available even if they are enabled on the control panel If you want to use Cover Note and...

Page 161: ...the initiating station which is already registered at a relay station as a relay station ID for the Relay Broadcast operation z Register the address numbers or group dial number of the relay recipien...

Page 162: ...ssword contact our Customer Support Center If a password has not been set you do not need to enter one z Relay station ID The last two digits of the initiating station address number registered at the...

Page 163: ...ating station is as follows Relay Broadcast The number of digits of the relay station ID 1 When the relay station IDs and address numbers are two digits 2 When the relay station IDs and address number...

Page 164: ...roadcast in transmitting documents to multiple remote machines Note Multiple Relay Broadcast can be performed from a secondary relay station There are three Relay Broadcast methods Fax Signal Method T...

Page 165: ...he address number to On Assign the secondary relay station to an address number from 001 to 099 z As the relay station ID assign the last two digits of the address number for the primary relay station...

Page 166: ...Select the Advanced Features tab to display the Advanced Features screen 2 Pick up the telephone receiver or select On hook Manual Send Receive 3 Select Manual Send from the drop down menu 4 Use the k...

Page 167: ...initiating station is 3 digits in F Code or to 001 to 099 when the specification method for the initiating station is 2 digits in F Code Then set Relay Station Setup of the address number to On Assig...

Page 168: ...tation ID is set the initiating station is notified of the results of the Remote Relay Broadcast When the relay station ID is 00 or 000 the initiating station is not notified of the results of a Remot...

Page 169: ...al Receive 1 Press the Machine Status button 2 Select Fax Receiving Mode on the Machine Status screen 3 Select Manual Receive or Auto Receive Manual Receive Reception of a fax from a remote machine is...

Page 170: ...n the cradle when the Online indicator on the control panel lights up Important Make sure that the receiver is placed properly in the cradle Otherwise the line will remain busy Using Mailbox Receive D...

Page 171: ...e keyboard displayed on the screen Pressing More Characters on the screen displays symbols Note When the line type is set to a pulse line Tone does not appear If you want to send tones or to use the t...

Page 172: ...ervice z The call destination can be specified using the numeric keypad address numbers or one touch buttons The address book cannot be used z The call destination can also be specified using the keyb...

Page 173: ...tings refer to the Network Administrator Guide Important The scan features are not available for some models An optional package is necessary For more information contact our Customer Support Center z...

Page 174: ...ts standard size documents For non standard size documents input the size in the Original Size screen For information on entering document sizes refer to Original Size Specifying a Scan Size P 199 Not...

Page 175: ...up to 297 x 432 mm A3 11 x 17 inches Important After using the document glass close the document cover The document glass automatically detects standard size documents For a non standard size documen...

Page 176: ...on the machine You need to create a mailbox in advance For information on how to create a mailbox refer to Mailbox P 322 Scan to PC Scans a document and sends the scanned data to a network computer vi...

Page 177: ...settings still remain press the Clear All button 4 Specify a mailbox to save the data in 5 Select each tab and configure features as necessary The following shows the reference section for each featur...

Page 178: ...e stored Note If the number of document pages exceeds the maximum then scanning stops Follow the displayed message and either abort the operation or save the scanned data 2 While documents are being s...

Page 179: ...ed into your computer using the following Import using an application Use a network scan driver Refer to Importing to a TWAIN Compatible Application P 233 Import using Mailbox Viewer2 Use Mailbox View...

Page 180: ...Select Cancel Note If two or more jobs are in progress a confirmation screen appears for each job Select Start or Cancel depending on whether you want to start or cancel the job If the screen shown in...

Page 181: ...Settings 3 Set Scan Resolution Original Size 2 Sided Originals Lighten Darken and Original Type For each setting refer to Scan Resolution Specifying a Scanning Resolution P 197 Original Size Specifyi...

Page 182: ...02 Split Send Sending in Sections 203 1 Select E mail on the All Services screen 2 On the E mail screen specify recipients using the Address Book or the keyboard Important Recipients cannot be specifi...

Page 183: ...Selected Select a recipient from the local address list Note Select to return to the previous screen or to move to the next screen Go to Enter a recipient number using the numeric keypad to display th...

Page 184: ...rtment A department name is used for the keyword search z Change Settings Select a custom item and select this button Then the keyword entry screen appears Up to 60 characters are allowed Enter Change...

Page 185: ...der s address to CC BCC Adds the sender s address to BCC Recipient s You can confirm delete or edit recipients using the pop up menu displayed 1 From the Recipient s list select the recipient to be de...

Page 186: ...s of the selected item From Specify a sender s e mail address You can specify only one address as a sender s address Note When using the Authentication feature the e mail address registered in user in...

Page 187: ...user defined subject 1 Select Subject 2 Enter a subject of up to 128 characters using the displayed keyboard For information on how to enter characters refer to Entering Text P 266 Message Enter the...

Page 188: ...ntry screen may appear Enter the passcode and select Confirm If you have forgotten the passcode set the mailbox passcode in the System Administration mode again Mailbox Select a mailbox to save the sc...

Page 189: ...541 This feature does not appear for some models An optional package is necessary For more information contact our Customer Support Center Transfer Protocol 187 Address Book 188 Browse 188 Specifying...

Page 190: ...tion such as Recipient Name and Server Name IP Address Browse Displays a hierarchy consisting of server names and folders You can specify a save destination by tracing the hierarchy 1 Select Browse 2...

Page 191: ...fer Protocol Enter Host Name Shared Name Directory Name Up to 260 characters are allowed User Name Enter the user name of the computer you are forwarding to When a user name is not required for the de...

Page 192: ...a feature on the General Settings screen Lighten Darken Adjusting the Scan Density You can select a scan density level from seven levels Moving the mark to the upper position makes the scan density l...

Page 193: ...this when both sides of the 2 sided document are in opposite orientations Original Orientation To scan using the document feeder the orientation must be set to specify the head of the document Load th...

Page 194: ...ta Note When selecting Scan to Mailbox File Format is disabled If High compression Image Kit optional is installed the machine can store PDF and DocuWorks files with higher compression rates 1 Select...

Page 195: ...file by password and assign the access privileges for the file operation 1 Select any item Off The file is not encrypted and no access privilege is configured Password Encrypts the file using a passwo...

Page 196: ...sword Files encrypted by this method can be opened with DocuWorks Ver5 0 or later Select Open Password and set a password Encryption Algorithm Displays the encryption methods Restricted Operations Sel...

Page 197: ...perform unauthorized operations You can enter a password up to 32 characters Printing The Authorization Printing screen appears Configure whether to allow users to print the file If allowed select th...

Page 198: ...Adjust the scan density and sharpness with and Lighten Darken You can select a scan density level from among 7 levels between Lighten and Darken Moving the arrow mark to the upper position makes the...

Page 199: ...Shadows in the Document 200 Reduce Enlarge Specifying a Scanning Ratio 201 1 On the All Services screen select E mail Scan to Mailbox or Scan to PC 2 Select the Layout Adjustment tab and then select...

Page 200: ...and then the left page of facing pages Top Page then Bottom Scans the top page and then the bottom page of facing pages Both Pages Scans both pages in page order Left Page Only Scans the left page onl...

Page 201: ...the original document size You can specify a value in the range of 15 to 432 mm for the scan length X and a value in the range of 15 to 297 mm for the scan width Y in 1 mm increments The scales attac...

Page 202: ...of the document may be scanned as black shadows The Edge Erase feature allows you to erase such shadows Note For 2 sided originals the same edge erase amounts are set for the front and back sides If y...

Page 203: ...ng a Scanning Ratio This feature allows you to set the scanning ratio for the document to be scanned 1 Select Reduce Enlarge 2 Select or enter a ratio Proportional Select a preset ratio or enter a val...

Page 204: ...screen Note The buttons displayed on the screen depend on the scan feature selected on the All Services screen The screen shown above is for the E mail feature Read Receipts This feature allows you to...

Page 205: ...or Scan to Mailbox feature you can specify a name for the document to be sent Auto Set The file name is img xxx yyy zzz where xxx is the date and time yyy is the page number and zzz is the extension...

Page 206: ...n the file name conflicts with another file stored in the destination 1 Select File Name Conflict 2 Select any item Cancel Job The job is cancelled and the file is not saved Change Name and Save The f...

Page 207: ...feature is not available for some models An optional package is necessary For more information contact our Customer Support Center z Mailbox Operating Procedure 206 z Selecting a Mailbox 208 z Checkin...

Page 208: ...res displayed depend on the machine configuration 1 Press the All Services button 2 Open the next screen and select Send from Mailbox Step 2 Selecting a Mailbox Selectable mailboxes depend on the sett...

Page 209: ...nd from Mailbox 6 Step 4 Operating Mailbox Documents The following shows the reference sections for operations available on the Send from Mailbox screen Printing Deleting Documents in the Mailbox 210...

Page 210: ...oxes P 393 1 Select a mailbox Note Select to return to the previous screen and select to move to the next screen An arrow is displayed next to each mailbox which has a link to a job flow sheet and for...

Page 211: ...ppears to the left of the document icon indicating the order in which it was selected Documents are processed in this order 3 Select any item Refresh Displays the refreshed information Document s Disp...

Page 212: ...document Refer to Mailbox Print Settings Screen P 210 Delete Deletes the selected document Print Prints the selected document Note When a print document stored by Save to Mailbox of a print driver is...

Page 213: ...e Paper Size is selected the document will be printed automatically on the paper loaded on the bypass tray in case the specified paper tray cannot be used For information on Receive Paper Size setting...

Page 214: ...and the Original Orientation setting of Edge Erase or the 2 Sided Originals setting of Layout Adjustment tab are the same Reset Resets the print settings Print Prints the selected document Original O...

Page 215: ...he Authentication feature job flows whose owners are authenticated are displayed on the Job Flow Sheets screen To use job flows a HDD Extension Kit is necessary Features that can be registered are lis...

Page 216: ...his button while documents are selected the Select Job Flow Sheet screen is displayed Refer to Select Job Flow Sheet Screen P 215 Link Job Flow Sheet to Mailbox Screen You can change the link between...

Page 217: ...in the system settings to search for job flows Job flows that fully match the entry are searched The machine searches through keywords that were registered upon each job flow creation Sheet Filtering...

Page 218: ...r characters refer to Entering Text P 266 Search by Keyword Searches job flow sheet that fully corresponds with the keyword for registered keywords when job flow sheet is created For information on ho...

Page 219: ...This chapter describes the Stored Programming feature that enables you to store customized job settings z Stored Programming Overview 218 z Registering Deleting Renaming Stored Programs 219 z Calling...

Page 220: ...as a short cut to the screen A stored program can store not only settings of a feature but a flow of settings configured on multiple screens For example this feature is available when you want to rec...

Page 221: ...program may not be called properly If the stored program has the Watermark feature and a Watermark setting is changed If any registered feature becomes disabled due to its value change under System Se...

Page 222: ...egister Note Once a job is stored to a button it cannot be overwritten Select to return to the previous screen or to move to the next screen 3 Set the feature you want to register Note Press the Inter...

Page 223: ...ct Enter Change Name 2 Select the number to register or change a name Note Select to return to the previous screen or to move to the next screen 3 Enter a name and select Save Assigning Changing Icons...

Page 224: ...the All Services button 2 Display the next screen and select Stored Programming 3 Select the number of a stored program containing the features you want to use Note You can only select registered num...

Page 225: ...your computer Note Some models do not support the features described in this chapter An optional package is necessary For more information contact our Customer Support Center The computer screen imag...

Page 226: ...Printing P 230 Note Some features are not available unless you configure optional component settings in the Printer tab The unavailable features are grayed out Multiple Up Prints multiple pages onto...

Page 227: ...E mail Printing When the E mail feature is available allows you to send e mail with the TIFF PDF or JPEG JFIF format documents attachment from a computer to the machine The received e mail is automati...

Page 228: ...ter There are two types of Network Scanner Utility2 Note Use the included CD ROM of the Driver CD Kit to install Network Scanner Utility2 Network Scan Driver Network Scan Driver is software to allow a...

Page 229: ...s available features and information in these frames Left Center Frame Displays the machine information and status and the Refresh Status button Clicking Refresh Status updates the information This fr...

Page 230: ...t Explorer 5 2 or later z Netscape Navigator 7 0 or later For Mac OS X 10 3 9 to 10 4 6 z Netscape Navigator 7 1 or later z Safari 1 3 or later Browser Settings Before using this service ensure the fo...

Page 231: ...ations are encrypted you must specify an address that starts with https instead of http to access CentreWare Internet Services Starting CentreWare Internet Services To use this service perform the fol...

Page 232: ...For details refer to the documentation provided with the application To learn about print features click Help on the print driver screen to see the print driver s online help 1 Select Print from the F...

Page 233: ...1 Use your e mail software to create an e mail body and then attach a document to the e mail if necessary Important Only plain text is permitted for the e mail body Change the body text format to plai...

Page 234: ...PDF Direct Print when Print Processing Mode for PDF Direct Print is set to PDF Bridge Printed based on the settings of the logical printer configured by Logical Printer Number of PostScript in Emulat...

Page 235: ...online help 1 Launch application software to which documents are imported Important The application must support TWAIN TWAIN is a standard for scanners and other input devices Note For information on...

Page 236: ...te is attached to a document that is scanned in pages and whose forwarding operation has not been completed For most applications except DocuWorks Network Scan Driver expands the compressed data and t...

Page 237: ...ify the directory instead of above 2 From the displayed list click the scanner name of the machine and click Select Scanner Note If no items are shown in the list click Refresh The application searche...

Page 238: ...box click Help to see the Mailbox Viewer2 online help Changing the display of scanner names You can change the display of scanner names listed To change the display of scanner names click Change Displ...

Page 239: ...name For example if the host name is myhost and the domain name is example com then the Internet address is myhost example com Ask your system administrator for the IP address or Internet address Whe...

Page 240: ...DAV protocol such as EasyOperator The documents in a mailbox can be listed displayed with thumbnails The WebDAV protocol uses an HTTP port If HTTP communication is encrypted WebDAV communication for i...

Page 241: ...n use the same procedure to register fax destinations from another machine ApeosPort II 5010 4000 3000 DocuCentre II 5010 4000 to this machine The registration requires CentreWare Internet Services Fo...

Page 242: ...the machine enter a user ID and passcode into the User Name and Password fields respectively Ask your system administrator for the user ID and passcode If communications are encrypted you must specify...

Page 243: ...scribes the types of paper that can be used on the machine precautions when handling paper and how to load paper in trays z Paper Types 242 z Loading Paper 245 z Changing the Paper Sizes for the Trays...

Page 244: ...act our Customer Support Center Supported Paper Type When using commonly used paper known as printable paper for copying or printing make sure that it complies with the following specifications Warnin...

Page 245: ...inued for 30 seconds or more when one sheet of paper A5 in size or smaller has been printed When Labels Heavyweight 1 or Heavyweight 2 is selected for the paper type load the paper as If the paper is...

Page 246: ...hat is folded creased or heavily warped z Do not use waved or curled paper z Do not load paper of mixed size together into the tray z Transparency paper and label paper can cause paper jams and multip...

Page 247: ...iority setting is set to Auto Paper Off are not targeted in the automatic tray selection Also if the Paper Type Priority setting is exactly the same the tray priority is determined by Paper Tray Prior...

Page 248: ...ed in the Tandem Tray Module 3 Push the tray in gently until it comes to a stop Loading Paper in the Tray 5 Bypass When printing or copying with paper sizes or types that cannot be set in the Trays 1...

Page 249: ...ick stock paper such as postcards and the paper is not fed into the machine apply a curl to the leading edge of the paper as shown in the figure on the right Note however that excessively bending or f...

Page 250: ...t on non standard size paper refer to the print driver s online help 1 Pull out the tray towards you until it stops Important While the machine processes a job do not pull the tray out that the job us...

Page 251: ...6 Push the tray in gently until it comes to a stop Note Affix the paper size label to the front of the paper tray 7 When you changed the paper type set the new paper type for the tray For information...

Page 252: ...s can name User1 to User5 displayed in the paper type For information on how to set names to User1 to User5 refer to Custom Paper Name P 272 1 Press the Log In Out button 2 Enter the user ID with the...

Page 253: ...at Items and select Change Settings 9 Select Paper Type 10 Select the paper type to be set and then select Save 11 Make sure on the screen that the paper type you selected has been set for the tray an...

Page 254: ......

Page 255: ...explains the features whose set values can be changed and their setting procedures z System Settings Procedure 254 z System Settings Menu List 257 z Entering Text 266 z Common Settings 267 z Copy Mode...

Page 256: ...strator User ID on the login screen If Passcode Entry from Control Panel in Login Setup Auditron Administration is activated the passcode also needs to be entered It is recommended to change the syste...

Page 257: ...m Settings Menu List P 257 1 Select a menu button System Settings You can configure the settings of the supported features Note When Fax Server is selected in the System Settings Scan Mode Settings is...

Page 258: ...s and how to delete print documents stored in the machine For more information refer to Mailbox Stored Document Settings P 319 Setup Menu You can create mailboxes and can create and edit Address Book...

Page 259: ...P 269 z Machine Ready Tone P 269 z Copy Job Complete Tone P 269 z Non Copy Job Complete Tone P 270 z Fault Tone P 270 z Alert Tone P 270 z Out of Paper Warning Tone P 270 z Low Toner Alert Tone P 270...

Page 260: ...P 278 z Fax Server Report P 278 z 2 Sided Report P 278 z Recipient on Activity Report P 278 z Job Flow Error Report P 278 Maintenance P 279 z Initialize Hard Disk P 279 z Delete All Data P 279 z Softw...

Page 261: ...Date Size P 290 z Page Number Style P 290 z Page Number Position P 290 z Page Number Size P 290 z Bates Stamping Number of Digits P 290 z Bates Stamping Position P 290 z Bates Stamping Size P 290 z S...

Page 262: ...me z Host Name z Domain Name Outgoing Incoming E mail Settings P 295 z POP3 Server Settings P 295 POP3 Server Setup POP3 Server IP Address POP3 Server Name POP3 Server Port Number POP3 Server Check In...

Page 263: ...PostScript Paper Supply P 301 z PostScript Font Absence P 301 z PostScript Font Substitution P 301 General Settings Tab P 302 z Feature in 2nd Column P 302 z Reduce Enlarge Buttons 2 3 and 4 P 302 Sc...

Page 264: ...308 z Mixed Sized Originals Scan Mode P 309 z Skip Blank Pages P 309 z Sender ID P 309 z Save Undelivered Faxes P 309 z Save Cancelled Faxes P 309 z Saved Faxes Auto Delete P 309 z Transmission Interv...

Page 265: ...ror Mail P 317 z Response to Read Receipts P 317 z Read Receipts P 317 z Auto Print Delivery Confirmation Mail P 317 z Max No of Pages for Split Send P 317 z Allow Casual Users to Edit From P 317 z Al...

Page 266: ...mail Address P 330 z Recipient Name P 330 z Index P 330 z Relay Station Setup P 331 z Communication Mode P 331 z Resolution P 331 z Cover Note P 331 z Maximum Image Size P 331 z Delayed Start P 332 z...

Page 267: ...Report P 342 z Reset P 342 System Administrator s Meter Copy Jobs P 342 User Details Setup P 342 z User ID Characters P 342 z Hide User ID P 342 z Account ID Characters P 343 z Hide Account ID P 343...

Page 268: ...numerals letters and symbols Item Description Entering letters and numerals If you select Shift uppercase letters appear To return to the lowercase letters select Shift again Entering symbols Select...

Page 269: ...tem Settings Procedure P 254 2 Select Common Settings 3 Select the item to be set or changed Machine Clock Timers You can set the clock time or the time intervals until the power saver or reset featur...

Page 270: ...from 1 to 500 hours in 1 hour increments Time Server IP Address Set the IP address of the time server from which the time is obtained using values 0 to 255 Note The range between 224 XXX XXX XXX throu...

Page 271: ...hine J Low Power mode J Sleep mode For more information refer to Changing the Power Saver Mode Change Interval P 43 Note There is no setting to disable switching to the Low Power mode or the Sleep mod...

Page 272: ...select Off Low Toner Alert Tone Select the sound to be made when the toner cartridge needs to be replaced You can select the volume from Soft Normal and Loud To disable the sound select Off Line Moni...

Page 273: ...he All Services screen For more information refer to Customizing the Control Panel P 48 Note It is not possible to assign the same feature to more than one button Services You can select a feature but...

Page 274: ...For more information refer to Changing the Paper Settings P 250 Paper Size The machine automatically detects standard size paper loaded in the Trays 1 to 4 However when non standard size paper is loa...

Page 275: ...g with the Tray 5 Bypass You can assign 11 paper sizes to the Tray 5 standard size buttons 1 to 11 If you frequently use non standard size paper for copying assigning the paper size to a button will s...

Page 276: ...d Pattern is used Text Default Set text to be printed with Watermark You can select text from Copy Prohibited Copy Duplicate and the strings registered on Custom Text 1 to 3 For more information about...

Page 277: ...information on how to operate Secure Watermark Analyzer refer to the documentation provided with the application Important Be sure to place strict controls on the decoding passcode If you forget the...

Page 278: ...ckground pattern to be used for the Secure Watermark feature You can select from the eight patterns wave circle stripe chain beam rhombic sunflower and fan Text Background Contrast Specify a level of...

Page 279: ...mode Selecting Disabled displays the Print Report List and Error History Report buttons only in the System Administration mode under Machine Status Billing Meter Print Report For information on Print...

Page 280: ...rint a transmission report after scanned data is sent using the Server Fax feature Note This feature does not appear for some models An optional package is necessary For more information contact our C...

Page 281: ...ax and Server Fax features Note This feature does not appear for some models An optional package is necessary For more information contact our Customer Support Center The Fax and Server Fax features c...

Page 282: ...er feed system treats those sheets printed on both sides differently from those printed on one side only Since odd numbered pages are printed on the reverse side of the paper sheets printed on both si...

Page 283: ...B6 X X X X X X X X X O B5 O X O X O O O O X O B5 O O X O X O O O O O B4 O O O X O O O O X O 5 5 x 8 5 X X X X X X X X X X 5 5 x 8 5 O O X X O X X X X X 7 25 x 10 5 X O O X O X X X X X 8 5 x 11 O O O...

Page 284: ...X X X X X X X X B5 O O O X O O X O X O O X O X O B5 O O O O O O O X O X O O X O X B4 O O O X O O O O X O O O O X O 5 5 x 8 5 X X X X X X X X X X X O O X O 5 5 x 8 5 X X X X X O O X X O O O X X O 7 25...

Page 285: ...d Disk Select whether or not to carry out hard disk overwrite erasing If you overwrite the hard disk you can select whether to overwrite once or three times When copy P 53 fax P 105 scan P 171 or prin...

Page 286: ...to set Passcode Entry from Control Panel refer to Passcode Entry from Control Panel P 345 For information on how to set the system administrator s user ID refer to System Administrator Login ID P 337...

Page 287: ...wing procedure is recommended for changing the settings of the encryption while a large amount of data 100 jobs or more is stored in a mailbox and Overwrite Hard Disk is specified to 1 Overwrite or 3...

Page 288: ...re no longer able to change any setting in System Administrator mode If you lose the system administrator s user ID and passcode when the Security Kit is installed the electric component board of the...

Page 289: ...the left of the Copy screen By setting the most commonly used features you can avoid extra operations such as selecting tabs 1 Select Features Allocation and select Change Settings 2 Select the number...

Page 290: ...This menu allows you to set the default settings of copy features When the power is turned on or the machine returns from a Power Save mode or when the Clear All button is pressed the system returns...

Page 291: ...ections in Edge Erase in the Layout Adjustment screen Set the value from 0 to 50 mm in 1 mm increments Center Erase Binding Erase Set the default value for the binding erase amount of the original in...

Page 292: ...mat screen Page Number Style Set the default value for Style displayed when Page Number is selected for Annotation on the Output Format screen Page Number Position Set the default value for Position d...

Page 293: ...Supply in the Copy screen is cancelled the tray used when Auto Paper of Paper Supply is selected in the Copy screen and Auto or Independent X Y is selected for Reduce Enlarge Mixed Sized Originals 2 S...

Page 294: ...to print a stamp on side 2 of each sheet of paper Opposite to Side 1 Prints in a position symmetrically opposite to side 1 Same as Side 1 Prints in the same position as side 1 Date Position Side 2 Whe...

Page 295: ...you can save time to enter the original size each time a copy is made A B Series Size You can select from sizes of A and B series Inch Size You can select from sizes of inch series Others You can sel...

Page 296: ...creen select System Settings For the method of displaying the System Settings screen refer to System Settings Procedure P 254 2 Select Network Settings 3 Select the item to be set or changed Port Sett...

Page 297: ...or Guide Domain Filter Set accepted domains In Domain Filter you can set the following items For information on domain filter refer to the Network Administrator Guide PKI Public Key Settings In PKI Pu...

Page 298: ...communication within the range from 1 to 65535 Important Do not use the port numbers of the other ports Other Settings In Other Settings you can set the following items For information on other settin...

Page 299: ...therefore data stored in all memory areas is lost It is not possible to assign more than the total memory When the power is turned on if the settings exceed the available memory capacity they are auto...

Page 300: ...fer for spooling from 0 50 MB to 32 00 MB in 0 25 MB increments Note that print data exceeding the set memory capacity is not accepted In such cases select Hard Disk or Off Hard Disk Carries out spool...

Page 301: ...er Support Center Receiving Buffer EtherTalk Set the EtherTalk receiving buffer Specify a value within the range from 1 024 to 2 048 KB in 32 KB increments Note This feature does not appear for some m...

Page 302: ...e paper type loaded in the paper tray does not match the paper type specified Print Prints with the paper loaded in the tray Display Confirmation Screen A confirmation screen appears to show procedure...

Page 303: ...d Sheet Prints a banner sheet before and after a print job Banner Sheet Tray Set the paper tray used for banner sheets Select from Tray 1 to Tray 4 PostScript Paper Supply Select whether the PostScrip...

Page 304: ...ings 3 Select the item to be set or changed General Settings Tab You can set items relating to the General Settings screen display Feature in 2nd Column You can set the features shown in the second co...

Page 305: ...reen Note This feature does not appear for some models An optional package is necessary For more information contact our Customer Support Center Edge Erase Set the default value for Edge Erase in the...

Page 306: ...and postcard sizes Variable Size You can enter any size Set the width X from 15 to 432 mm and the height Y from 15 to 297 mm in 1 mm increments Output Size Defaults Set the sizes to be displayed at O...

Page 307: ...time until the memory full procedure is carried out For more information refer to Auto Job Release P 268 Cancel Job The stored data is discarded Run Job The stored data is processed Maximum Stored Pag...

Page 308: ...Mode Settings 3 Select the item to be set or changed Screen Defaults You can set items relating to the Fax Internet Fax screen Fax Screen Default Set the default screen that appears when the Fax Inter...

Page 309: ...on Options screen Note This feature does not appear for some models An optional package is necessary For more information contact our Customer Support Center Skip Blank Pages Set the default value for...

Page 310: ...re enter the recipient z Enter Twice Allows the Broadcast Send Re entering the recipient is required z Broadcast Disabled No Broadcast Send is allowed Re enter Speed Dial Recipients This setting is re...

Page 311: ...axes set whether to also save cancelled fax documents Saved Faxes Auto Delete When Yes is selected for Save Undelivered Faxes set whether to automatically delete saved documents in 24 hours Transmissi...

Page 312: ...ax document cannot be printed on the paper loaded on the specified paper trays automatically it will be printed on the paper loaded on Tray 5 Bypass User Mode Specify the paper sizes to be used for pr...

Page 313: ...e handled Once a certain time has elapsed with the confirmation screen displayed the subsequent processing is determined by these settings You can set the time until the memory full procedure is carri...

Page 314: ...put destination for each receiving line and the destination for a mailbox print Note This feature does not appear for some models An optional package is necessary For more information contact our Cust...

Page 315: ...and the numeric keypad make the specification with not more than 20 characters Company Logo Register a sender s name The sender name is the name of the local terminal as printed in the send headers a...

Page 316: ...eck that it is supported on the destination machine TIFF S This profile is the iFax standard For documents that are larger than A4 the size is reduced automatically to A4 for transmission TIFF F Selec...

Page 317: ...nal package is necessary For more information contact our Customer Support Center Fax Transfer from Address Book Set whether to permit forwarding of iFax data that is received by email via SMTP when t...

Page 318: ...an upper limit on data size You can specify a value within the range from 50 to 65 535 KB in 1 KB increments Note If the set value is exceeded the e mail transmission is aborted Maximum Address Entrie...

Page 319: ...users are permitted to use the read receipts MDN feature Auto Print Delivery Confirmation Mail Select whether to automatically print transmission result e mails DSN response MDN response Off Transmiss...

Page 320: ...t e mail addresses from being changed under From on the E mail tab when an authenticated user fails to retrieve an e mail address from the LDAP server E mail Sending When Search Failed Set whether to...

Page 321: ...ed in the mailbox when it is retrieved by the client Delete according to Mailbox Settings Follows the settings for individual mailbox For information about setting the mailbox refer to Delete Document...

Page 322: ...ete charge print documents after the expiration date Note This item appears only when optional HDD Extension Kit is installed on the machine This item does not appear when the Charge Print feature is...

Page 323: ...of digits allowed for a passcode between 0 and 12 digits A passcode is required when Secure Print or Private Charge Print documents are to be stored or printed A passcode must have digits equal to or...

Page 324: ...ing features and to classify received data Documents scanned using the Scan to Mailbox feature and documents sent using the Polling and Private Polling features are stored in the mailboxes you specify...

Page 325: ...n a mailbox is printed or retrieved set whether the document should be deleted No The document is kept in the mailbox Yes After the document is printed or retrieved it is automatically deleted Delete...

Page 326: ...ment is stored in a mailbox 2 by selecting a document stored in a mailbox to manually execute the associated job flow and 3 by selecting a document stored in a mailbox and a job flow manually To start...

Page 327: ...heet P 326 Edit Delete The Details screen appears Refer to Edit Delete P 328 Search by Name Searches for job flows that partially match the entry The machine searches through job flow names that were...

Page 328: ...ossible to use wildcard or group dial number specifications Note This item is not displayed when the Server Fax feature is enabled Address Number Specify an address with an address number Enter the ad...

Page 329: ...rval Seconds Set the transmission retry interval in the range of 30 to 300 seconds Delete Recipient Deletes all information for the selected addresses Change Settings Confirm or change the selected re...

Page 330: ...Sheet P 326 Job Flow Sheet Keywords You can register job flow search keywords The registered keywords are displayed under Search by Keyword and allows you to use for job flow sheet search The keyword...

Page 331: ...en By entering a three digit number with the numeric keypad you can specify the abbreviated number directly 3 Select Address Type and select Change Settings 4 Select the address type and select Save 5...

Page 332: ...o Entering Text P 266 Recipient Name Enter a recipient name with not more than 18 characters For information about how to enter characters refer to Entering Text P 266 Index You can enter a single alp...

Page 333: ...the fax gateway and the recipient fax Resolution Set the transmission image quality Select from Panel image quality selected on the control panel Standard Fine Superfine 400 dpi and Superfine 600 dpi...

Page 334: ...he T 30 communication protocol method for using sub addresses that are standardized by the ITU T The F code sub address and password use not more than 20 digits 0 to 9 and 1 Select Off or On 2 If you...

Page 335: ...about how to print refer to Billing Data List P 378 1 Enter the System Administration mode For details on how to enter the System Administration mode refer to System Settings Procedure P 254 2 Select...

Page 336: ...FTP Example To save in the bbb directory under the aaa directory in the root directory aaa bbb z Forwarding via SMB Example To save in the bbb directory under the aaa directory in a specified volume a...

Page 337: ...up must already be stored in the address book Note It is not possible to include a group in another group As shown in the following example you can use wildcards for specifying the numbers 01 Specifie...

Page 338: ...er Size Type displayed under Paper Tray Settings in Common Settings For details refer to Paper Size Type P 272 Paper Size Type under Setup Menu is displayed only when you enable Paper Tray Attributes...

Page 339: ...ystem Administrator Login ID 2 Select On 3 Select Keyboard and then in New System Administrator Login ID enter the system administrator ID and select Save 4 Select Keyboard again and in Re enter Syste...

Page 340: ...s This feature protects the settings from being changed by anyone other than the system administrator If authentication for a system administrator s ID fails more than specified times continuously acc...

Page 341: ...the method of displaying the System Settings screen refer to System Settings Procedure P 254 2 Select any item Create Check User Accounts When the Login Setup Auditron Administration feature is used r...

Page 342: ...out how to enter characters refer to Entering Text P 266 Account Limit You can place restrictions on the use and the maximum number of allowed pages for each of the copy fax scan and print features 1...

Page 343: ...ting on the Login Setup Auditron Mode screen allows you to check the following for each registered user or group 1 the maximum number of times that the account can be used for each service and 2 how m...

Page 344: ...ncluding contents for confirmation before resetting Reset Deletes or resets the data for the selected item System Administrator s Meter Copy Jobs You can check or reset the total impression copied usi...

Page 345: ...horized access an error is logged if authentication fails within a specified period of time Set the failure count Store User Details You can set the destination to save authentication information Sele...

Page 346: ...be applied to jobs with no user ID attached such as print or e mail print jobs sent from CentreWare Internet Services To print all jobs select Print Job To save jobs using the Charge Print feature sel...

Page 347: ...P 378 1 Enter the System Administration mode For details on how to enter the System Administration mode refer to System Settings Procedure P 254 2 Select Fax Billing Data and select Change Rate per Un...

Page 348: ...ication refer to Authentication and Auditron Administration P 397 Note When Network Access is selected you will be able to enter your account ID on the Authentication screen that appears when the Log...

Page 349: ...e Login Setup Auditron Administration feature for copy operations Fax Service Set whether to enable the Login Setup Auditron Administration feature for fax and iFax operations Scan Service Set whether...

Page 350: ......

Page 351: ...scribes the job status feature z Job Status Overview 350 z Checking Current Pending Jobs 351 z Checking Completed Jobs 352 z Printing and Deleting Stored Documents 353 z Printing Pending Jobs 363 z Ha...

Page 352: ...hecking Current Pending Jobs P 351 Checking Completed Jobs Displays the status of completed jobs Also displays their details For more information refer to Checking Completed Jobs P 352 Checking Stored...

Page 353: ...cancelled or preferentially executed 4 Select Cancel or Promote Job Print Waiting Jobs Select this to print the jobs that are waiting to be output For more information refer to Printing Pending Jobs...

Page 354: ...Job Status button 2 Select the Completed Jobs tab Note Select to return to the previous screen or to move to the next screen 3 Select a job to see the details 4 Select Close after the check Group Par...

Page 355: ...authentication user ID Note This item is displayed when the Private Charge Print feature is enabled by using one of the following procedures Select Save in Private Charge Print under Receive Control...

Page 356: ...is Selected 1 Select Yes Yes Deletes the document Important Once the document is deleted it cannot be restored No Cancels deleting the document When Print is Selected 1 Select what to do with the docu...

Page 357: ...ing the numeric keypad or the keyboard displayed by pressing Keyboard and select Confirm 2 Select Charge Print 3 Select the user to be checked and select Document List Note Select Refresh to display t...

Page 358: ...yed when the Private Charge Print feature is enabled by using one of the following procedures Select Save in Private Charge Print under Receive Control Select According to Print Auditron under Receive...

Page 359: ...D are all deleted the Billing ID will be deleted Refer to When Delete is Selected P 357 Print Prints the selected document Refer to When Print is Selected P 357 When Delete is Selected 1 Select Yes Ye...

Page 360: ...Print for Receive Control under Charge Private Print Settings jobs will not be saved in Sample Print under Stored Documents even if you select Sample Print on the print driver For more information re...

Page 361: ...ue refer to Auto Job Release P 268 Print and Save Cancels printing the document Print Quantity Allows to specify the number of print sets Note Print Quantity is disabled when you use Select All to sel...

Page 362: ...When Delete is Selected 1 Select Yes Yes Deletes the document Important Once the document is deleted it cannot be restored No Cancels deleting the document When Print is Selected 1 Select Yes Yes Star...

Page 363: ...When Delete is Selected 1 Select Yes Yes Deletes the document Important Once the document is deleted it cannot be restored No Cancels deleting the document When Print is Selected Starts printing the d...

Page 364: ...nts is Selected P 362 When Delete This Document is Selected 1 Select Yes Yes Deletes the fax document No Cancels deleting the fax document When Change Recipients is Selected Specify a fax recipient fo...

Page 365: ...363 Job Status 11 Printing Pending Jobs This section describes how to print pending jobs Note If there are no pending jobs the Print Waiting Jobs button is disabled 1 Press the Job Status button 2 Sel...

Page 366: ...elivered refer to Transmission Report Undelivered P 381 For details on how to print transmission reports undelivered automatically refer to Transmission Report Undelivered P 277 For a Scan Job A trans...

Page 367: ...12 Machine Status This chapter describes the features for checking the machine status z Overview of Machine Status 366 z Machine Status 367 z Billing Meter Print Report 372 z Supplies 383 z Faults 384...

Page 368: ...and hard disk overwriting status You can also set print modes For more information refer to Machine Status P 367 Billing Meter Print Report You can check the number of pages printed by meter or user...

Page 369: ...can check the machine status Machine Information On the Machine Information screen you can check the serial number of the machine machine configuration and software version 1 Select Machine Informatio...

Page 370: ...Machine Configuration screen you can check the following items Paper Tray You can check the paper trays set on the machine On the screen you can check the following items z Status z Full Amount of pa...

Page 371: ...refer to Overwrite Hard Disk P 283 1 Select Overwrite Hard Disk Print Mode You can change and register the print mode settings Note The items displayed vary depending on the options installed 1 Selec...

Page 372: ...eric keypad 6 Select Save Item Number Enter the item number of the feature to be set Current Value When you enter Item Number the currently set value appears New Value Enter a new value Store Delete P...

Page 373: ...matches the password set here You can use up to 32 characters for the password 1 Press Password 2 Select Keyboard 3 Enter a password within 32 characters in New Password Passcode and select Set 4 In...

Page 374: ...lect the Billing Meter Print Report tab Important If Print Report Button under Reports is set to Disabled Print Report List appears only in User Mode of the System Administration mode For information...

Page 375: ...ard enter the user ID of a user whose billing meter needs to be checked and select Confirm Note Enter the passcode if required 2 Press the Machine Status button 3 Proceed to Step 2 To check the system...

Page 376: ...Jobs All Non printing Jobs Mailbox Transfer Jobs and All Printing Jobs If All Jobs is selected the Include Children Jobs check box appears Clearing this check box lists all the child jobs such as bro...

Page 377: ...rint Mode Settings Note To display the Print Mode Settings screen select the Machine Status button and then select Billing Meter Print Report Print Report List Print Mode Settings 2 Select the list to...

Page 378: ...re Internet Services For more information refer to the online help of CentreWare Internet Services PostScript Fonts List Prints the fonts available in PostScript HP GL 2 Settings List Prints the setti...

Page 379: ...erver where the job templates which are created using scan service setting tools are stored Address Book You can check the settings for the address numbers and relay stations When you specify a range...

Page 380: ...ou select Address Book the screen for specifying a range of address numbers is displayed Select a range of numbers and press the Start button z Group Send You can print the list of settings for Group...

Page 381: ...n the screen differs depending on whether the Auditron Administration feature is enabled Note Auditron Administration appears when User Mode is selected in the System Administration mode When the Audi...

Page 382: ...the report is the No User Administration Number registered for the Login Setup Auditron Administration feature Auditron Report Copy Jobs You can check the total number of pages copied on the machine I...

Page 383: ...the report printed automatically refer to Transmission Report P 307 Transmission Report z Fax iFax Jobs Printed when a fax or iFax transmission succeeded A reduced image of the scanned data and its t...

Page 384: ...on on specifying whether or not to have the report printed automatically refer to Relay Broadcast Report P 277 Power Off Report You can check the stored documents that are accidentally deleted because...

Page 385: ...played vary depending on the options installed Staple Cartridge is displayed when one of the following options is installed B Finisher C Finisher and C Finisher with Booklet Maker Hole Punch Container...

Page 386: ...e following describes how to print the error history report 1 Press the Machine Status button 2 Select the Faults tab 3 Select Error History Report 4 Press the Start button Note You can also access th...

Page 387: ...o keep track of how often each feature was used This chapter is intended for system administrators and explains the features whose set values can be changed and their setting procedures Important The...

Page 388: ...When using a restricted service an authenticated user is prompted to type the user ID and passcode on the authentication screen Unauthenticated Users These are users who are not registered with the m...

Page 389: ...cated by cross checking the pre registered authentication information on the client s fax driver with the one registered on the machine For information on the print driver or fax driver refer to the o...

Page 390: ...ces or EasyOperator EasyAdmin through a network The following features are controlled by remote access Print Print instructions from a computer are restricted To use the Authentication feature authent...

Page 391: ...ature is not used for the copy fax scan or print services authentication is required to access the machine when the Authentication feature is used on the machine Note Only the system administrators ar...

Page 392: ...abled The owner of the job flow sheet is the mailbox it was created from For example the owner of a job flow sheet created in Mailbox 001 will be Mailbox 001 and the job flow sheet can be used only in...

Page 393: ...ted or selected run only from the mailbox where the job flow sheet was created The applicable users are all users who can use the mailboxes If job flow sheets which are no longer available for use due...

Page 394: ...low sheet is the user who made the copy When Check User Details under Network Access is set to Off Keep logon records The owner of a copied job flow sheet is the user who made the copy Job flow operat...

Page 395: ...reate a administrator shared mailbox you need to press the Log In Out button and operate the machine as a system administrator Personal Mailbox This is a mailbox created by an authenticated user when...

Page 396: ...d user general user and cannot handle mailboxes 1 The following operations are not authenticated Fax to Mailbox iFax to Mailbox Document retrieval using a scan driver or Mailbox Viewer2 2 Available on...

Page 397: ...Authentication feature is enabled Important If job flow sheets which are no longer available for use due to a change in the authentication status are linked to mailboxes they cannot be edited or copi...

Page 398: ...User Details under Network Access is set to Off Keep logon records General shared O O O O Admin shared O O O O Personal O O O Mailbox Job Flow Unauthenticated Users General Users Authenticated Users S...

Page 399: ...e devices Remote services supported by the machine includes ApeosWare EasyAdmin optional Using Remote Authentication Remote authentication is carried out based on the user information managed on a rem...

Page 400: ...ntication is required 2 You can select features available for each user For more information refer to Account Limit P 340 3 This feature stops further machine operation if the number of pages has reac...

Page 401: ...t can be managed on the machine are as follows 1 This column shows whether authentication is required for each service O indicates that authentication is required 2 If ApeosWare Authentication Agent o...

Page 402: ...ervices This section describes the items that can be managed for the jobs of each service Print The items you can manage for print jobs using the Auditron Administration feature are as follows Corresp...

Page 403: ...equired Authenticated user Pages sheets Private Charge Print Store Documents Required Not required 3 Print Documents Required Authenticated user Pages sheets E mail Printing 2 Unauthenticate d user Pa...

Page 404: ...ic keypad or the on hook off hook Fax Polling Storing Documents for Polling Mailboxes Polling Mailboxes Required 1 Automatic Transmission to Mailbox Not required Unregistered user Transmissions pages...

Page 405: ...can manage for scan jobs using the Auditron Administration feature are as follows Corresponding Service Authenti cation Users for which Auditron are Collected Managed Items E mail Required Authentica...

Page 406: ......

Page 407: ...14 Maintenance This chapter describes how to replace consumables clean the machine and print a report list z Replacing Consumables 406 z Cleaning the Machine 419 z Printing a Report List 422...

Page 408: ...arks inside the vacuum cleaner and cause explosion If you spill a large volume of toner contact your local Fuji Xerox representative z Never throw a toner cartridge into an open flame Remaining toner...

Page 409: ...artridge is empty Follow the messages and replace the toner cartridge as necessary 1 The page yield after each message is displayed is for when A4 LEF paper is used The number of pages that you can co...

Page 410: ...out of the cartridge Return used toner cartridges to our Customer Support Center 4 Remove the new toner cartridge out of the box and shake it from side to side before removing it out of the bag 5 Hold...

Page 411: ...me conditions Important The use of drum cartridges not recommended by Fuji Xerox may impair quality and performance Use only drum cartridges recommended by Fuji Xerox Note Do not expose drum cartridge...

Page 412: ...t hold it by its handle it might fall out of the machine and soil the floor 6 Remove the new drum cartridge from the box Important Do not place the new drum cartridge in an upright position Return use...

Page 413: ...ly placed 11 Close the Cover A tightly 12 Close the Tray 5 Bypass 13 Close the front cover Note If you do not completely close the front cover the machine will display a message and not resume operati...

Page 414: ...wn in the figure to pull out the staple cartridge to the right towards you 3 Move up the staple cartridge to take it out of the machine 4 Press in both sides of the staple cartridge holder marked PUSH...

Page 415: ...nto the holder 7 Push the top of the staple cartridge holder down as shown 8 Remove the tab from the new staple cartridge as shown 9 Insert the staple cartridge into the machine until you hear it clic...

Page 416: ...commended by Fuji Xerox may impair quality and performance Use only staple cartridges recommended by Fuji Xerox Note To order a new staple cartridge contact our Customer Support Center 1 Make sure tha...

Page 417: ...When a C Finisher with Booklet Maker is Installed When the C Finisher with Booklet Maker optional is installed and it is time to replace the booklet staple cartridge a message appears on the display...

Page 418: ...Finisher with Booklet Maker is Installed When the C Finisher optional or C Finisher with Booklet Maker optional is installed and the hole punch container becomes full a message appears on the touch sc...

Page 419: ...s the Fax service and is installed with optional Stamp Kit replace the stamp cartridge when stamp impressions start to fade Important Do not touch the ink pad of the stamp cartridge If it comes into c...

Page 420: ...the old stamp cartridge and pull it straight out of the machine Note If only the sponge part of the stamp cartridge is removed make sure to remove the bottom part of it also 4 Insert the new stamp car...

Page 421: ...not use cleaning agents other than water or neutral detergent Note If dirt does not come off easily gently wipe it with a soft cloth moistened with a small amount of neutral detergent 2 Wipe off any...

Page 422: ...e clean copies at all times clean the film and constant velocity transport glass about once a month Important Do not use benzene paint thinner or other organic solvents Doing so might damage paint or...

Page 423: ...ion or damage documents during copying or printing 1 Pull up the knob on the left cover of the document feeder and open the document feeder cover completely Note When you fully open the cover it enter...

Page 424: ...t List P 374 1 Press the Machine Status button 2 Select the Billing Meter Print Report tab 3 Select Print Report List Note If Print Report Button under Reports is set to Disabled the Print Report List...

Page 425: ...and their solutions z Troubleshooting 424 z Machine Trouble 426 z Image Quality Trouble 431 z Trouble during Copying 436 z Trouble during Printing 440 z Trouble during Faxing 443 z Trouble during Scan...

Page 426: ...n turn the power switch on Refer to Power On Off P 40 No Cause Does the AC outlet supply power properly Action Connect another appliance to the outlet to verify the power supply The touch screen is to...

Page 427: ...Customer Support Center Trouble during copying Action Refer to Trouble during Copying P 436 No Yes Trouble during printing Action Refer to Trouble during Printing P 440 No Yes Trouble during faxing A...

Page 428: ...er to Control Panel P 46 Unable to print or unable to copy Is a message displayed on the touch screen Follow the instructions displayed to solve the problem When a parallel interface cable is used to...

Page 429: ...on after powering the machine on Press the Job Status button to cancel printing Note Before powering the machine on make sure that the computer power has been on Refer to Checking Current Pending Job...

Page 430: ...sheet over the document Is the document in the correct position Load the document correctly Refer to Step 1 Loading Documents P 54 Is the document loaded correctly Are the document guides on the docu...

Page 431: ...g Paper P 245 Is non standard paper loaded in the tray Replace with paper that meets machine specifications Refer to Paper Types P 242 or Loading Paper P 245 Is paper exceeding the maximum fill line i...

Page 432: ...paper clips or adhesive tape from the document before copying Are the document guides in the correct positions Adjust the document guide positions Refer to Step 1 Loading Documents P 54 Is a piece of...

Page 433: ...nsity or image quality Refer to Original Type Selecting the Document Type P 68 or Image Options Adjusting Copy Density Sharpness of images P 69 Is the document glossy printing paper Glossy printing pa...

Page 434: ...unclear Replace the paper with new one Refer to Loading Paper P 245 Is folded or wrinkled paper included in the tray Remove the improper paper or replace whole paper with new one Refer to Loading Pape...

Page 435: ...ean the Constant Velocity Transport Glass Refer to Cleaning the Film and Constant Velocity Transport Glass P 420 Dirt appears at equal intervals The paper feeder is dirty Print a few pages to remove t...

Page 436: ...maintenance contract P 409 High voltage power supply problem may have occurred Contact our Customer Support Center Nothing is printed Two or more sheets of paper are being fed simultaneously double fe...

Page 437: ...Refer to Loading Paper P 245 Paper has been added to the loaded paper The paper is damp White patches appear vertically The drum cartridge has deteriorated or is damaged Replace the drum cartridge wit...

Page 438: ...ing Documents P 54 Cause The document guides are in incorrect positions Action Adjust the document guides to the document Refer to Step 1 Loading Documents P 54 Cause Part of a document is remaining i...

Page 439: ...oo light select Text for Original Type Refer to Original Type Selecting the Document Type P 68 The copy is slightly misaligned Cause Paper is misaligned in the tray No Action Align the paper edges and...

Page 440: ...ay 5 Bypass P 246 Unable to copy with the specified size Cause The document glass or the document cover is dirty No Action Clean the document glass or the document cover Refer to Cleaning the Document...

Page 441: ...t Reduce Enlarge to make the copy smaller Documents are not stapled Cause The finisher is not attached Action A finisher is needed to perform stapling Attach the finisher or change the print option se...

Page 442: ...ck the Print Mode on the Machine Status screen If Print Mode is set to Off line select On line Cause An error occurred with the machine Action Check the error details Cause The IP address or SMB netwo...

Page 443: ...less The 2 sided printing is not available Cause The Duplex Kit is not attached No Action The Duplex Kit is needed for 2 sided printing Attach the Duplex Kit or cancel stapling from the print option...

Page 444: ...printed with the high image quality the print speed becomes slow Select Normal for Print Mode The print option settings do not take effect Cause The print driver used is for another model No Action In...

Page 445: ...he on hook feature allows you to call through general lines Cause The phone dialing method is not available Action Specify the same dialing method as the subscribed one Tone 10pps for the machine Caus...

Page 446: ...destination machine has a problem Action Check it to the sender Note Image quality may be affected by a problem of the sender s machine as well as a problem of this machine The phone line has a proble...

Page 447: ...the Start button Cause The document is not correctly loaded on the sender s machine Action Check it to the sender Note Image quality may be affected by a problem of the sender s machine as well as a p...

Page 448: ...in the mailbox Cause The unregistered mailbox is specified on the mailbox selector feature Action When using the mailbox selector feature specify the registered mailbox If the unregistered mailbox is...

Page 449: ...ments In addition the document feeder does not feed documents with tags paper clips or tape Refer to Step 1 Loading Documents P 172 Cause The document guides are in incorrect positions Action Adjust t...

Page 450: ...rt data from the scanner due to a TWAIN transmission error Cause The scan driver is not installed No Action Install the scan driver Operation halts during scanning Cause The file size is too large No...

Page 451: ...heck the Transmission Results in the Transmission Report Undelivered If the error code is listed refer to Error Code P 452 Unable to send e mail Cause The mail address is incorrect Action Enter the co...

Page 452: ...and the pasted or folded section Place a stack of white sheets on the document to remove the gap The image is not the desired size Cause The document glass or the document cover is dirty No Action Cl...

Page 453: ...Trouble during Scanning 451 Problem Solving 15 The image is coarse Cause The resolution is too low Action Set the resolution higher Refer to Scan Resolution Specifying a Scanning Resolution P 197...

Page 454: ...tached on the machine Errors are classified into the following categories C Copy P Print F Fax S Scan M Mail O Others Error Code Category Cause and Remedy C P F S M O 002 770 O O Cause Unable to proce...

Page 455: ...O Cause Failed to compress the scanned document Remedy Reduce the resolution or the ratio for Reduce Enlarge to decrease the data size or split the data to send it separately 003 795 O Cause When enla...

Page 456: ...upport Center 016 210 016 211 016 213 016 214 016 217 016 219 016 229 016 230 O Cause Software error Remedy Turn the machine off and on If the machine conditions are not improved by performing the rel...

Page 457: ...vices if the user name and password used in the POP3 server are correct 016 513 O Cause A timeout occurred while the machine was waiting for a response from the SMTP server Remedy The server or networ...

Page 458: ...he summer time and the time zone as well on the machine and Kerberos server 016 534 O Cause Kerberos server authentication protocol error Remedy The realm set on the machine does not exist on the Kerb...

Page 459: ...aved in the FTP server after connection Remedy Check if the FTP server s save location is correct 016 580 O Cause The machine failed to transfer data using FTP of the Scan to PC feature because the fi...

Page 460: ...f the Scan to PC feature because lock folder deletion was not successful on the FTP server after connection Remedy Take one of the following actions zCheck the access privilege to the FTP server z If...

Page 461: ...Scan to PC feature was cancelled after connection to the FTP server because the same file or folder name existed Remedy Make sure that the multiple machines are not accessing the same folder on the s...

Page 462: ...se 1 You have specified the mailbox registry for the scanned document to the machine However optional Scanner Kit is not installed 2 You have not used the print driver for this machine 3 The machine r...

Page 463: ...the mailbox Remedy Input the correct passcode 016 714 O Cause The specified mailbox does not exist Remedy Create a new mailbox or specify an existing mailbox 016 716 O Cause Unable to spool TIFF file...

Page 464: ...ry to print again 016 723 O Cause The specified punch position or the specified paper size is not supported in the finisher Remedy Check the punch position and the paper size and try to print again 01...

Page 465: ...to obtain the IP address the string after in the destination e mail address when sending e mail 2 Unable to resolve the Internet address the string after by the DNS server when sending e mail Remedy...

Page 466: ...cation usage and print instruction are correct check with the application manufacturer for operations of the application If the problem persists have a printer settings list a job history report and t...

Page 467: ...o On 016 762 O Cause The specified print language is not installed on the machine Remedy In Specify Print Mode under Port Settings specify another print language 016 763 O Cause Connection error to th...

Page 468: ...of the following actions zCheck if the certificate is valid zSet the correct date and time on the machine 016 777 O Cause A hard disk error occurred during image processing Remedy The hard disk may be...

Page 469: ...wser Remedy Take one of the following actions and try again z Reload the browser page z Restart the browser zTurn the machine off and on 016 792 O Cause Failed to get the job history report specified...

Page 470: ...machine z When the destination computer is Macintosh specify a user who is permitted to use Windows Sharing Important The password cannot be retrieved If you have forgotten the password reset the pass...

Page 471: ...used by the Address Book operation The server returned RFC2251 Result Message No 3 timelimit exceeded for Address Book query Remedy Change the search conditions start position to narrow the range of s...

Page 472: ...used by the Address Book operation The server returned RFC2251 Result Message No 12 unavailable extension for Address Book query Remedy Have the network administrator check the operational status of t...

Page 473: ...ress does not exist Check the e mail address you entered and the e mail address registered on the LDAP server 018 733 O Cause LDAP server protocol error caused by the Address Book operation The server...

Page 474: ...server protocol error caused by the Address Book operation The server returned RFC2251 Result Message No 51 busy for Address Book query Remedy The service has a problem Retry after waiting for a while...

Page 475: ...ge No 68 already exists for Address Book query Remedy The LDAP server has an Update problem Have the network administrator check the LDAP server status 018 769 O Cause LDAP server protocol error cause...

Page 476: ...he network administrator check the LDAP server status 018 785 O Cause LDAP server protocol error caused by the Address Book operation The server returned RFC2251 Result Message No 85 timeout for Addre...

Page 477: ...Message No 93 no results returned for Address Book query Remedy Have the network administrator check the LDAP server status 018 794 O Cause LDAP server protocol error caused by the Address Book opera...

Page 478: ...ew one For information on how to replace the staple cartridge for booklet refer to Replacing the Staple Cartridge for Booklet When a C Finisher with Booklet Maker is Installed P 415 026 700 O Cause By...

Page 479: ...same name as the specified file name may exist on the server Remedy Change the settings so that a file or a folder can be read and written at the save location When the server is Macintosh change the...

Page 480: ...d check if the server address can be resolved correctly z For Windows NT 4 0 Server Workstation use the following steps to see if the NetBIOS interface device is activated on the destination SMB serve...

Page 481: ...the transfer using SMB of the Scan to PC feature the file name or folder name could not be retrieved Remedy Check the access privilege to the SMB server 027 521 O Cause During the transfer using SMB o...

Page 482: ...wing reasons z The file does not exist z The directory is not empty z The specified directory name does not exist Remedy If any lock directory LCK exists in the forwarding destination manually delete...

Page 483: ...valid character was detected in the specified domain name Remedy If the error occurred during SMB authentication Check with the network administrator for the domain name then re configure correctly Al...

Page 484: ...has been established via a network For example check the following points z Network cable connection z TCP IP settings zConnection via Port 137 UDP Port 138 UDP Port 139 TCP 027 565 O Cause SMB protoc...

Page 485: ...error Remedy Try again If the problem persists contact our Customer Support Center 027 702 O O Cause A certificate for addresses does not exist Remedy Register a certificate to the machine 027 703 O...

Page 486: ...not identical and ask to send the e mail again 027 715 O Cause The received S MIME certificate has not been registered on the machine or has not been set to use on the machine Remedy Import the sender...

Page 487: ...ched to the SMTP mail is more than the maximum number of pages allowed for the Split Send feature Remedy Reduce the number of the document pages and try again 027 737 O O Cause An error occurred while...

Page 488: ...alues to the mandatory fields of the job flow 027 753 O Cause 1 Attempted to execute the service while the port necessary for the job flow is either deactivated or disabled 2 Attempted to execute a jo...

Page 489: ...ddress Host Name If the error persists check with your network administrator whether the SMTP server supports the HELO command 027 773 O Cause An error occurred during communication with the SMTP serv...

Page 490: ...o be sent by polling was deleted Remedy Store the document again 033 712 O Cause Unable to process due to insufficient memory Remedy Remove unnecessary data 033 713 O Cause An error occurred during fa...

Page 491: ...0 O Cause An error occurred during fax communication Remedy Power cycle the machine If the problem persists contact our Customer Support Center 033 731 O Cause The print job for the received fax docum...

Page 492: ...Support Center 033 747 O Cause The job is in pending status Remedy No operation is necessary 033 749 O Cause The machine will automatically resume and print out Remedy No operation is necessary 033 75...

Page 493: ...r Customer Support Center 034 511 O Cause A document for relay broadcasting cannot be transmitted Remedy Select Address Book to print an address list and check if the relay station is correctly regist...

Page 494: ...heck the sizes of paper loaded on the machine zCheck if the paper trays are correctly inserted 034 530 O Cause Operation time out Remedy Operate within a specified time 034 700 034 701 O Refer to 034...

Page 495: ...r to 034 508 034 752 O Cause The destination machine is busy Remedy Retry after waiting for a while 034 753 O Cause The destination machine does not respond Remedy Check the phone number and try again...

Page 496: ...34 783 O Cause An error occurred during fax transmission Remedy Check the settings and the phone number and send the fax again 034 784 O Cause Unable to communicate due to an incorrect phone number Re...

Page 497: ...to check the condition of the machine and the fax number and then try again 035 707 O Cause The received document has an incorrect or no password Remedy No operation is necessary This error is just to...

Page 498: ...does not have the specified feature Remedy Check if the fax number is correct and the destination machine has the specified feature and then try again 035 726 O Cause Communication error Remedy For s...

Page 499: ...was re dialed the specified number of times but the destination machine did not respond Remedy Ask the recipient if the telephone line and telephone switchboard for the destination machine are defecti...

Page 500: ...36 531 036 532 036 533 036 534 036 535 036 536 036 537 036 538 036 539 036 540 036 541 036 542 036 700 036 701 036 702 036 703 036 704 036 705 036 706 036 707 036 708 036 709 036 710 036 711 O Refer t...

Page 501: ...35 036 736 036 737 036 738 036 739 036 740 036 741 036 742 036 743 036 744 036 745 036 746 036 747 036 748 036 749 036 750 036 751 036 752 036 753 036 754 036 755 036 756 036 757 036 758 O Refer to 03...

Page 502: ...nter 036 788 036 789 O Cause The machine sent a polling request but the destination machine does not have target documents Remedy Call the destination to check the condition and try again 036 790 036...

Page 503: ...ror persists contract our Customer Support Center 047 216 O Cause The finisher is defective Remedy Power cycle the machine If the error persists contract our Customer Support Center 047 218 O Cause An...

Page 504: ...Center 077 213 O Cause A different type of Duplex Kit is attached Remedy Contact our Customer Support Center 112 700 O Cause The finisher s hole punch container is full Remedy Empty the hole punch co...

Page 505: ...Decrease the paper margin value and try again 116 748 O Cause There is no plot data in the HP GL 2 print data Remedy Check the print data 116 749 O Cause The job was cancelled because the specified f...

Page 506: ...due to the malfunction of the specified Finisher tray Remedy Contact our Customer Support Center Any trays other than the defective output tray can be used 124 704 O Cause The output destination was...

Page 507: ...5x13 SEF 8 5x14 SEF 11x17 SEF 8 5x11 LEF 5 5x8 5 SEF zUse the printable paper type for printing the received fax document plain paper recycled paper side 2 paper user defined custom paper zCheck the s...

Page 508: ...ord the displayed contents for xxx yyy Switch off the machine immediately wait for the touch screen to go dark and contact our Customer Support Center Completed with an error xxx yyy O O O O O O Cause...

Page 509: ...Paper Jam in Bottom Left Cover B 511 Paper Jams in Bottom Left Cover C 512 Paper Jams in Top Cover E 513 Paper Jams in the Duplex Kit 514 Paper Jams in Trays 1 to 4 515 Paper Jams in the Tandem Tray M...

Page 510: ...s A1 and A2 for clearing paper jams When using green lever A1 508 When using green lever A2 509 When using green lever A1 1 Open Tray 5 Bypass 2 If the Side Tray optional is attached remove paper from...

Page 511: ...w Note If the paper is torn check for any torn pieces inside the machine 7 Push the center section of Cover A and firmly close Cover A 8 Close Tray 5 Bypass When using green lever A2 1 Open Tray 5 Byp...

Page 512: ...r Unit push down green lever A2 in the direction of the arrow to open the Fuser Unit cover 5 If paper is jammed inside the Fuser Unit gently remove the paper while holding down green lever A2 Note If...

Page 513: ...ver on the right side of Cover B and open Cover B 2 Remove the jammed paper Note If paper is jammed at the upper position it may be invisible Check inside thoroughly If paper is torn check for any tor...

Page 514: ...he lever on the right side of Cover C and open Cover C 2 Remove the jammed paper Note If paper is jammed at the upper position it may be invisible Check inside thoroughly If paper is torn check for an...

Page 515: ...Tray Note If opened with the paper loaded on the Side Tray Cover A will not be easily folded up when closed 3 Lift up the lever on the upper right side of Cover A and open Cover A 4 Lift up the handle...

Page 516: ...g describes how to clear paper jams in the Duplex Kit 1 Open Tray 5 Bypass 2 Lift up the lever on the upper right side of Cover D and unlock the cover 3 Open Cover D 4 Remove the jammed paper Note If...

Page 517: ...lfunction Identify where the paper jam occurred first 2 Remove the jammed paper Note If paper is torn check for any torn pieces of paper inside the machine 3 Push the tray in gently until it comes to...

Page 518: ...tly until it comes to a stop Paper Jams in Tray 5 Bypass The following describes how to clear paper jams in Tray 5 Bypass 1 Check the feed slot of Tray 5 Bypass to remove the jammed paper Important Wh...

Page 519: ...ams under Top Cover F of the Finisher Transport 517 Paper Jams under the Top Cover of the B Finisher 1 Press the button on the top cover of the finisher 2 The top cover opens 3 Remove the jammed paper...

Page 520: ...nisher Transport 519 Paper Jams at 2a in the Finisher 519 Paper Jams at 2a in the Finisher Using Wheel 2c 520 Paper Jams at 2b in the Finisher 522 Paper Jams at 2b in the Finisher Using Wheel 2c 522 P...

Page 521: ...sible at the right side proceed to Step 3 Note If paper is torn check for any torn pieces of paper inside the machine 3 Gently remove the paper to the left Note If paper is torn check for any torn pie...

Page 522: ...ever 2a to its original position 6 Close the front cover of the finisher Note If you do not completely close the front cover the machine will display a message and not resume operation Paper Jams at 2...

Page 523: ...ight 4 Turn Wheel 2c in the direction of the arrow to eject the jammed paper 5 Gently remove the paper 6 Return Lever 2a to its original position 7 Close the front cover of the finisher Note If you do...

Page 524: ...then remove the jammed paper 3 Return Lever 2b to its original position 4 Close the front cover of the finisher Note If you do not completely close the front cover the machine will display a message...

Page 525: ...the paper 5 Return Lever 2b to its original position 6 Close the front cover of the finisher Note If you do not completely close the front cover the machine will display a message and not resume opera...

Page 526: ...he front cover the machine will display a message and not resume operation Paper Jams at 5 in the Finisher 1 Open finisher s Exit Cover 5 upward 2 Gently remove the jammed paper to the right 3 Return...

Page 527: ...tion 5 Close the front cover of the finisher Note If you do not completely close the front cover the machine will display a message and not resume operation Paper Jams at 4b in the Finisher For C Fini...

Page 528: ...ition 7 Return Lever 4b to its original position 8 Close the front cover of the finisher Note If you do not completely close the front cover the machine will display a message and not resume operation...

Page 529: ...Jams 527 Problem Solving 15 3 Remove the jammed paper 4 Close the front cover of the finisher Note If you do not completely close the front cover the machine will display a message and not resume oper...

Page 530: ...the document 3 If the massage on the screen instructs you to turn the wheel turn the green wheel to eject the document upward Important If the document is caught do not pull it out forcibly The docume...

Page 531: ...t torn wrinkled or folded and load the document again following the instructions displayed on the touch screen Note After removing the jammed document reload the entire document including the pages al...

Page 532: ...copies are not stapled or staples are bent Contact our Customer Support Center if the problem persists after you have tried the following solutions If copies are stapled as shown in the figures below...

Page 533: ...ure that the machine has stopped and open the front cover of the finisher 2 Grip the lever as shown in the figure to pull out the staple cartridge to the right towards you 3 Move up the staple cartrid...

Page 534: ...Pull down the front lever on the staple cartridge until you hear it click into place 8 Return the staple cartridge to its original position and pull the lever down until you hear it click into place...

Page 535: ...open the front cover of the finisher 2 Grip Lever R1 of the staple cartridge holder and pull out the holder to the right towards you 3 Take out the staple cartridge holder by gripping the orange lever...

Page 536: ...the machine will display a message and not resume operation If you cannot remove jammed staples even after you use the above procedure contact our Customer Support Center Staple Jams in the Booklet St...

Page 537: ...and right tabs return the cartridge to its original position and then gently push the cartridge in until you hear it click into place 6 Return the unit to its original position 7 Close the front cove...

Page 538: ......

Page 539: ...ictions optional components and printer emulation languages z Specifications 538 z Printable Area 547 z ESC P K Emulation 548 z PDF Direct Print 562 z PCL Emulation 564 z HP GL2 Emulation 567 z Option...

Page 540: ...Copy sheet size Trays 1 4 Maximum A3 297 x 420 mm Tabloid 11 x 17 Minimum A5 148 x 210 mm Bypass tray Maximum A3 297 x 420mm Tabloid 11 x 17 Minimum Postcard 100 x 148 mm Envelope 120 x 235 mm Non sta...

Page 541: ...1 4 Continuous 1 sided copy same magnification A4 B5 A5 45 sheets minute A4 B5 32 sheets minute B4 29 sheets minute A3 24 sheets minute z Paper Tray 1 4 Continuous 2 sided copy same magnification A4 B...

Page 542: ...ed Approx 500 sheets A4 Side Tray optional Approx 100 sheets A4 1When Exit 2 Tray is installed Exit 2 tray is displayed as Center output tray upper 2When Exit 2 Tray is installed Center output tray is...

Page 543: ...tems PCL6 Microsoft Windows 2000 Microsoft Windows XP Microsoft Windows Server 2003 Microsoft Windows VistaTM PostScript Microsoft Windows 2000 Microsoft Windows XP Microsoft Windows Server 2003 Micro...

Page 544: ...about the latest supported OS s contact our Customer Support Center Scan to PC Supported protocol TCP IP SMB FTP Supported OS SMB Microsoft Windows 2000 Microsoft Windows XP Microsoft Windows Server 2...

Page 545: ...e line PSTN PBX G3 maximum 3 lines Sending document size A3 B4 A4 Communication speed Same as the fax feature Resolution Standard 200 100 dpi 7 9 3 9 dots mm Fine 200 200 dpi 7 9 7 9 dots mm Super fin...

Page 546: ...Centre II 5010 4000 Width 1 538 x Depth 668 mm main unit B Finisher ApeosPort II 5010 4000 3000 Width 1 538 x Depth 678 mm main unit B Finisher Tray type Output tray 1 Collated Uncollated Finisher tra...

Page 547: ...6 g m2 Booklet tray Maximum A3 11x17 Minimum A4 64 90 g m2 Important Transparencies and labels are not supported Tray capacity Output tray 500 sheets Finisher tray For paper not stapled Width 216 mm o...

Page 548: ...t 1 058 0mm 81 kg When the extension tray is extended Space requirements when connected to the main unit DocuCentre II 4000 3000 Width 1 805 x Depth 672 mm Main unit C Finisher when Bypass Tray is ful...

Page 549: ...control language Extended Printable Area With the extended printable area setting the printable area can be extended to 297x432 mm at a maximum The un printable area however may vary depending on the...

Page 550: ...ation Different host interfaces support different printer languages The host interfaces that support printer languages are as follows z Parallel port z NetWare port z lpd port z SMB port z IPP port z...

Page 551: ...toring user defined characters and other user defined data can be set on the control panel This value is retained after the machine is switched off User defined characters are registered as bitmap fon...

Page 552: ...SC P K Emulation Settings The following tables show the basic and extended settings that can be configured on the ESC P K emulation mode menu Basic Settings Setting Item Item Number Value Paper tray 3...

Page 553: ...and will be printed in a scale of 100 When 2 Up is selected the machine automatically calculates the magnification based on Original Size and 1 2 of Paper Size The orientation set here is that of the...

Page 554: ...Also if 2 Up is selected the original will be reduced to the size where two pages fit into one sheet of paper Variable is a magnification set in Variable under Reduce Enlarge A reference point for sc...

Page 555: ...if Important Since this feature selects the default value its setting will not be affected when an extended command is received Print control 51 Blank sheet output Sets whether to print blank pages if...

Page 556: ...s the action to be performed when a CR command is received 0 Default Carriage return 1 Carriage return and linefeed Position adjustment 15 Vertical position adjustment Adjusts the printing position ve...

Page 557: ...op Double 3 Top Right 4 Left Double 5 Right Double 6 Bottom Left 7 Bottom Double 8 Bottom Right Bypass Tray Wait User 67 Sets whether to suspend the print processing when feeding paper from Bypass Tra...

Page 558: ...e 164 116 81 143 100 156 120 120 120 53 11 x 17 Long edge 97 68 48 84 59 100 82 76 64 100 Short edge 106 74 51 92 64 100 77 77 77 100 8 5 x 14 Long edge 119 83 58 102 72 122 100 93 78 100 Short edge 1...

Page 559: ...83 83 83 100 Short edge 116 80 55 100 69 120 98 90 76 100 11 x 17 Long edge 68 48 100 59 100 64 49 49 49 100 Short edge 74 51 100 64 100 77 62 58 48 100 8 5 x 14 Long edge 83 58 100 72 50 78 60 60 60...

Page 560: ...10 76 136 95 149 114 114 114 50 11 x 17 Long edge 95 67 47 82 57 98 80 74 63 100 Short edge 103 72 50 89 62 97 74 74 74 100 8 5 x 14 Long edge 116 81 57 100 70 119 98 90 76 100 Short edge 133 93 64 11...

Page 561: ...54 97 67 105 81 81 81 100 Short edge 110 76 53 95 65 114 93 86 72 100 11 x 17 Long edge 67 47 100 57 100 63 48 48 48 100 Short edge 72 50 100 62 100 74 60 56 47 100 8 5 x 14 Long edge 81 47 100 70 49...

Page 562: ...ing on the hardware configuration Paper Size Portrait Landscape Characters Lines Characters Lines A3 113 92 161 63 B4 97 78 139 53 A4 79 63 113 42 B5 68 53 97 35 A5 54 42 79 27 Postcard 35 30 54 19 11...

Page 563: ...nch Continuous Form Mode Note The values are based on 10 cpi character pitch and 6 lpi line pitch Paper Size Portrait Landscape Characters Lines Characters Lines A3 116 99 165 70 B4 101 85 143 60 A4 8...

Page 564: ...al provided on the driver CD kit CD ROM z Output Quantity z Layout z 2 Sided Printing z Paper Size z Print Mode z Print Processing Mode z Collate Setting Item Item Number Value Output Quantity 401 Set...

Page 565: ...per When Paper Size is set to Auto documents will be printed on A3 or A4 size paper The 2 up setting prints two pages onto one sheet of paper When 2 Up is selected the paper size is fixed at A4 The 4...

Page 566: ...Size 202 3 A3 4 Default A4 5 A5 14 B4 15 B5 21 8 5 14 22 8 5 13 23 Default 8 5 11 24 11 17 25 Custom Size 30 8K Sets the default paper size when the machine is set to select the paper size automatical...

Page 567: ...et 34 Marigold 35 Arial 36 Arial Italic 37 Arial Bold 38 Arial Bold Italic 39 Times New 40 Times New Italic 41 Times New Bold 42 Times New Bold Italic 43 Symbol 44 Wingdings 45 Line Printer 46 Times R...

Page 568: ...pitch size of a font The value of 100 represents the pitch size of 1 Form Line 211 5 128 Default 64 or 60 Specifies the number of lines on a page The default value will be 64 if the default value of...

Page 569: ...ent When Auto 99 is specified the document size is determined based on the Scaling Mode setting the item number 160 Paper Size 102 99 Auto 101 Default A Size 3 A3 4 A4 5 A5 14 B4 15 B5 Sets the paper...

Page 570: ...es are aligned for each page when the left side is closed Head to Toe Place the paper as in the Paper Orientation and it prints both sides so that the orientation of the up sides are aligned for each...

Page 571: ...Processes as an eject command ON is set as the default for SPO only Scaling 159 0 OFF 1 Default ON Determines the setting to either enlarge or reduce the document size so that the document size fits...

Page 572: ...the drawing command and the maximum size of characters and line width specified in the page are used to calculate the rectangular area Paper Margin 162 0 to 99 Default 0 0 99 mm Sets the paper margin...

Page 573: ...e area that allows actual printing is within the printable area The hard clip area can be set either via HP GL emulation mode settings or by the specified hard clip command 1 The following coordinate...

Page 574: ...Width Height Bottom left X Bottom Left Y Long Side Short Side Top right X Top right Y XR YU A3 119052 84168 1260 1260 116532 81648 117792 82908 1260 1260 A4 84168 59508 1260 1260 81648 56988 82908 582...

Page 575: ...260 1260 81648 116532 82908 117792 1260 1260 A4 59508 84168 1260 1260 56988 81648 58248 82908 1260 1260 A5 41940 59508 1260 1260 39420 56988 40680 58248 1260 1260 B4 72828 103176 1260 1260 70308 10065...

Page 576: ...ng to ON The default value is ON z Select a method for obtaining the active coordinate area using the area determining mode The default value is AUTO z Set the paper margin using Paper Margin The defa...

Page 577: ...the areas specified by PS commands in the data becomes the active coordinate area If there are no PS commands in the data the active coordinate area is determined by Adapted Paper Margin Set the range...

Page 578: ...te area to be active from the HP GL data entered in accord with the area determination mode 2 As a margin add the larger value of either the font size specified in the page the default size or one hal...

Page 579: ...are those that are actually loaded in the trays from among the 5 sizes A3 B4 A4 B5 and A5 If A3 B4 A4 B5 or A5 paper is not loaded in the trays all of the sizes become possible sizes a message is disp...

Page 580: ...inactive The hard clip area is always the advanced hard clip area The scaling factor is determined according to the ACA and the paper size The range for the ACA for each paper size is as follows Unit...

Page 581: ...to Layout memory capacity max is 5120 KB So print data larger than 5120 KB cannot be received When using the Auto Layout function we recommend the printer be equipped with a hard disk 8 Examples of Co...

Page 582: ...ng Mode Active Coordinate Area Scaling ON Document Auto Coordinate Origin 0 Degrees Scaling Mode Active Coordinate Area Scaling OFF Print Area Active Coordinate Area determined by entered data Paper S...

Page 583: ...PostScript printer Also enables printing from Macintosh Printer Kit If your machine does not have the printer feature this enables you to use the printer feature on the machine Fax Kit Adds the fax fe...

Page 584: ...nge without notice For the latest information contact our Customer Support Center Image Expansion Kit Required when the Image Log Control feature is used Image View Kit Previews images stored in mailb...

Page 585: ...print page buffer the job including that page will be terminated Options z To use the Secure Print Private Charge Print Sample Print Delayed Print or Server Fax feature the optional HDD Extension Kit...

Page 586: ...J 1 sheet 2 up and the number of printed pages is calculated as follows z Total pages 5 z 2 up 5 The numbers of pages for 2in1 4in1 and 8in1 are also calculated in the same way as above on DocuLyzer a...

Page 587: ...Document on the control panel Required O Direct Fax Direct Fax transmission Not required U iFax iFax Transmission Required O iFax reception printing Required 4 O iFax reception iFax reception to mail...

Page 588: ...s when Transmitting an iFax z Resolution on the General Settings screen When TIFF S is selected for iFax Profile on the Transmission Options screen Superfine 400 dpi or Superfine 600 dpi cannot be sel...

Page 589: ...e recipient the e mail that was received originally will be deleted For more information on the fax gateway feature refer to Sending an iFax to normal fax machines via a relay station P 118 Restrictio...

Page 590: ...city is insufficient In such a case increase the memory size or ask the sender to lower the resolution Notes and Restrictions when Connecting with Internet Service Provider This section describes note...

Page 591: ...g Settings to store e mail on the server is not supported Encryption communication SSL not supported Note IMAP4 is not supported IP address settings The machine does not support a global IP address Ma...

Page 592: ...dpi text document around 25 KB z A4 black white 200dpi text photo document around 200 KB Note The sizes described above are those for sending e mail The actual size may be different Settings from Cent...

Page 593: ...Saver button to switch out of the Power Saver mode 2 Specify the call destination z The call destination can be specified using the numeric keypad address numbers or one touch buttons The address boo...

Page 594: ...specified using the numeric keypad address numbers or one touch buttons The address book cannot be used z The call destination can be specified also with the keyboard displayed on the screen Pressing...

Page 595: ...nted upon transmission Log In Out J Enter the user ID J System Settings J System Settings J J Fax Mode Settings J Fax Defaults J Send Header J Off For more information refer to Send Header P 307 To ch...

Page 596: ...e For more information refer to Receiving Paper Size P 310 To change the volume of the audio tone produced upon fax reception Log In Out J Enter the user ID J System Settings J System Settings J J Com...

Page 597: ...System Settings J J Common Settings J Audio Tones J Select a volume For more information refer to Audio Tones P 269 To check the network settings such as IP address Machine Status J Billing Meter Prin...

Page 598: ...efer to All Services P 271 To change the features assigned to the custom buttons Log In Out J Enter the user ID J System Settings J System Settings J J Common Settings J Screen Button Settings J Custo...

Page 599: ...17 Glossary This chapter contains a list of terms used in this guide z Glossary 598...

Page 600: ...nd right pages of an unfolded document onto two separate sheets of paper Border Limit Page split threshold value One more sheet is used when the length of the transmitted document exceeds the length o...

Page 601: ...perating the printer to achieve the same print results as when printing with other manufacturers printers This mode is called the Emulation Mode Error Code A code is displayed on the control panel or...

Page 602: ...refers to this machine This is a general term for terminals such as telephones facsimile machines personal and computers Low Toner Alert Tone A tone the device sounds when the drum toner cartridge ne...

Page 603: ...hen specifying a profile check that it can be handled by the other party s iFax compatible machine RAM Random Access Memory It is a storage device memory where information can be retrieved as well as...

Page 604: ...an agreement governing the way data is transmitted commonly used for sending and receiving e mail Start Reservation In this guide this refers to loading a document selecting features and pressing the...

Page 605: ...tor shared mailbox 393 AES 33 Alert Tone System Settings 270 All Feature Access Settings 342 All Services System Settings 271 All Services button 47 Allocate Memory System Settings 297 Allow Casual Us...

Page 606: ...Broadcast Communication Mode System Settings 314 Broadcast iFax Profile System Settings 314 Broadcast Report 382 Broadcast Send 114 123 162 Broadcast Multi Poll Report System Settings 277 Browse 188...

Page 607: ...tings 271 Custom Paper Name System Settings 272 Custom Text System Settings 274 D DADF 36 Date System Settings 267 Date Format System Settings 274 Date Position Side 2 System Settings 292 Date Positio...

Page 608: ...en Search Failed System Settings 318 E mail Subject System Settings 303 E mail Internet Fax Settings System Settings 316 emulation 541 548 emulation mode 548 encoding method 543 Encryption Key for Con...

Page 609: ...front cover 36 37 38 G G3 140 G3 Line 1 2 4 Dial Type System Settings 313 G3 Line 1 2 4 Fax ID System Settings 313 G3 Line 1 2 4 Line Type System Settings 314 General Settings 129 190 General Setting...

Page 610: ...ob Status button 46 Job Status Activity Report 374 Job Template List 377 Job Type on Job Status Screen System Settings 271 jobs that can be managed for each service 400 JPEG Code 30 K Keyboard 182 Key...

Page 611: ...anual Receive 167 371 Manual Send 157 Manual Send System Settings 309 Manual Send Receive Default System Settings 309 Max No of Pages for Split Send System Settings 317 Maximum Address Entries System...

Page 612: ...nistration 397 overview of authentication 386 Overwrite Hard Disk 369 Overwrite Hard Disk System Settings 283 P page description language 541 Page Number Position Side 2 System Settings 292 Page Numbe...

Page 613: ...numbers on the background of copies 92 printing iFax 117 printing multiple sets at the destination machine 147 printing secure print documents 354 357 printing stored documents 353 Priority Send 141...

Page 614: ...Sample Print 358 Sample Set 100 225 Sample Set System Settings 290 Save Cancelled Faxes System Settings 309 Save in System Settings 334 Save Undelivered Faxes System Settings 309 Saved Faxes Auto Dele...

Page 615: ...03 specifying a scan ratio 136 specifying a scan size 199 specifying a scanning ratio 201 specifying a scanning resolution 197 specifying destination using the keyboard screen 126 specifying destinati...

Page 616: ...r cartridge 38 406 Toner cartridge 25K 406 toner cartridge replacing 407 Top Page then Bottom 198 touch screen 46 Transfer Protocol 187 Transfer Protocol System Settings 304 334 Transmission Interval...

Page 617: ...342 User ID System Settings 339 User ID Characters System Settings 342 User Name 189 User Name System Settings 334 340 using F Code transmission 150 using remote mailbox 147 W warm up time 538 Waterma...

Page 618: ......

Page 619: ...ApeosPort II 5010 4000 3000 DocuCentre II 5010 4000 User Guide DE3803E2 1 Edition 1 July 2007 Fuji Xerox Co Ltd Copyright 2007 by Fuji Xerox Co Ltd...

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