Xerox ApeosPort-II 3000, User Manual

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15 Problem Solving
480
P
roblem Solv
in
g
15
027-523
O [Cause] During the transfer using [SMB] of the [Scan to PC]
feature, a lock folder could not be created on the SMB
server due to the following reason:
z
The specified lock folder already exists.
[Remedy] Take one of the following actions:
z
If any lock directory (.LCK) exists in the forwarding
destination, manually delete it, and then try again.
z
Check if the same name is being used for another folder.
027-524 O [Cause] During the transfer using [SMB] of the [Scan to PC]
feature, a folder could not be created on the SMB server
because the same folder already exists.
[Remedy] Check if the specified name is being used for another file
or folder on the SMB server.
027-525
O [Cause] During the transfer using [SMB] of the [Scan to PC]
feature, a file could not be deleted from the SMB server
due to one of the following reasons:
z
The file does not exist.
z
The file is opened.
z
The specified file name is being used as a directory.
[Remedy] Check whether or not the file is not being used by another
user at the specified save location.
027-526
O [Cause] During the transfer using [SMB] of the [Scan to PC]
feature, a lock folder could not be deleted from the SMB
server due to one of the following reasons:
z
The file does not exist.
z
The directory is not empty.
z
The specified directory name does not exist.
[Remedy] If any lock directory (.LCK) exists in the forwarding
destination, manually delete it, and then try again.
027-527
O [Cause] During the transfer using [SMB] of the [Scan to PC]
feature, a folder could not be deleted from the SMB server
due to one of the following reasons:
z
The file does not exist.
z
The directory is not empty.
z
The specified directory name does not exist.
[Remedy] Check whether or not the file is not being used by another
user at the specified save location.
027-528
O [Cause] During the transfer using [SMB] of the [Scan to PC]
feature, no space is available at the save location on the
SMB server.
[Remedy] Check if the save location has free space.
027-529
O [Cause] During the transfer using [SMB] of the [Scan to PC]
feature, an unexpected error has occurred on the SMB
server, or an unexpected internal error has occurred on
the machine.
[Remedy] Log in to the server from another computer using the same
user name, to see if a file can be written into the same
save location on the server. If the error persists, it may be
an internal error. Contact our Customer Support Center.
Error Code
Category
Cause and Remedy
C P F S M O
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.