Error Code
455
P
roblem Solv
in
g
15
016-454
O [Cause] Unable to retrieve the IP address from DNS.
[Remedy] Check the DNS configuration and IP address retrieve
setting.
Refer to the Network Administrator Guide for details.
016-455
O [Cause] Connection to the SNTP server was timed out.
[Remedy] Check the network cable connection and the IP address of
the SNTP server.
Refer to the Network Administrator Guide for details.
016-456
O [Cause] Received from the SNTP server a message saying that it
was not synchronized with the standard time source.
[Remedy] Check if the SNTP server functions normally.
Refer to the Network Administrator Guide for details.
016-503
O
[Cause] Unable to resolve the SMTP server name when sending e-
mail.
[Remedy] Check on the CentreWare Internet Services if the SMTP
server settings are correct. Also, check the DNS server
settings.
016-504
O
[Cause] Unable to resolve the POP3 server name when sending e-
mail.
[Remedy] Check on CentreWare Internet Services if the POP3
server settings are correct. Also, check the DNS server
settings.
016-505
O
[Cause] Unable to login to the POP3 server when sending e-mail.
[Remedy] Check on CentreWare Internet Services if the user name
and password used in the POP3 server are correct.
016-513
O
[Cause] A timeout occurred while the machine was waiting for a
response from the SMTP server.
[Remedy] The server or network may be overloaded. Wait for a
while, and try again. If the error persists, consult your
network administrator.
016-522
O
[Cause] LDAP server SSL authentication error. Unable to get an
SSL client certificate.
[Remedy] The LDAP server is requesting an SSL client certificate.
Set an SSL client certificate on the machine.
016-523
O
[Cause] LDAP server SSL authentication error. The server
certificate data is incorrect.
[Remedy] The machine cannot trust the SSL certificate of the LDAP
server. Register the root certificate for the LDAP server's
SSL certificate to the machine.
016-524
O
[Cause] LDAP server SSL authentication error. The server
certificate will expire soon.
[Remedy] Change the SSL certificate of the LDAP server to a valid
one. This error can be cleared if you select [Off] for [LDAP
- SSL/TLS Communication] under [SSL/TLS Settings] on
the machine; however, note that selecting this option will
not ensure the validity of the LDAP server.
Error Code
Category
Cause and Remedy
C P F S M O
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
Summary of Contents for ApeosPort-II 3000
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