Xerox ApeosPort-II 3000, User Manual

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15 Problem Solving
464
P
roblem Solv
in
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15
016-749
O [Cause] For a print job:
1. The print language received from the print driver is
unsupported by this machine.
2. A PDF file was to be printed on the PDF-unsupported
model using ContentsBridge.
For printing of a document received by iFax :
3. The print language received from the print driver is
unsupported by this machine.
[Remedy] For Cause 1: Use the machine’s print driver for printing. If
the problem persists, contact our Customer Support
Center.
Note• An optional package is necessary for some print languages
such as PostScript. For more information, contact our
Customer Support Center.
For Cause 2: Do not use ContentsBridge to print a PDF
file.
For Cause 3: Request the sender to send iFax using a
print language supported by this machine.
016-750
O [Cause] The machine received a PDF and a printing job ticket from
an application that allows to directly send PDF (such as
"ContentsBridge 5.0"), but the printing job ticket data had a
grammar or print instruction unsupported by this machine.
[Remedy] Check if you are correctly using the application (such as
"ContentsBridge 5.0") and if the print instruction was
correct. If your application usage and print instruction are
correct, check with the application manufacturer for
operations of the application. If the problem persists, have
a printer settings list, a job history report, and the print data
with the printing job ticket ready, and contact our Customer
Support Center.
016-751 O [Cause] 1. During the PDF Bridge processing, one of the following
occurred: a syntax or parameter error occurred; an
undefined command was used; and a PDF file was
damaged.
2. When [Print Processing Mode] for the PDF Direct Print
feature has been set to [PS]: Cause 1 or insufficient
memory.
[Remedy] For Cause 1: Use the print driver to print the document.
For Cause 2: Take one of the following actions:
z
Use the print driver to print the document.
z
Expand the PostScript memory.
For information on the memory, refer to "Allocate Memory" (P.297).
016-752 O [Cause] Unable to process for PDF Bridge due to insufficient
memory space.
[Remedy] Change the [Print Mode] setting from [High Image Quality]
to [Normal], or from [Normal] to [High Speed]. Or, add
memory.
016-753 O [Cause] The entered password does not agree with that of the PDF
file.
[Remedy] Set the correct password on ContentsBridge.
Error Code
Category
Cause and Remedy
C P F S M O
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.