When Messages Are Displayed on Your
Computer Screen
Messages Displayed When Using the Scanner Function
This section describes likely causes of and possible solutions for the main error messages displayed on
the client computer when using the TWAIN driver. If a message not described here appears, act
according to the message.
Message
Causes
Solutions
"Any of Login User Name,
Login Password or Driver
Encryption Key is incorrect."
The entered login user
name, password, or driver
encryption key was invalid.
Check your login user name, login
password, or driver encryption key,
and then enter them correctly. For
details about login user name, login
password, and driver encryption key,
see Security Guide .
"Authentication succeeded.
However, the access
privileges for scanner
function has been denied."
The logged in user name
does not have permission for
scanner function.
For details about how to set
permissions, see Security Guide .
"Call Service"
"Please call your service
representative."
An unrecoverable error has
occurred in the machine.
Contact your service representative.
"Cannot add any more
scanning mode."
The maximum number of
registerable scan modes has
been exceeded.
The maximum number of modes that
can be stored is 100. Delete unneeded
modes.
"Cannot connect to the
scanner. Check the network
Access Mask settings in User
Tools."
An access mask is set.
For details about an access mask,
contact your administrator.
10. Troubleshooting
226
Summary of Contents for Aficio MP C3002
Page 7: ...6 ...
Page 15: ...1 Manuals Provided with This Machine 14 ...
Page 39: ...2 Safety Information 38 ...
Page 51: ...3 Information for This Machine 50 ...
Page 54: ...Cover Paper Thickness 0 10 Body Paper Thickness 0 08 Pages in Book 0 Spine Width 0 2011 ...
Page 60: ......
Page 65: ...INDEX 235 5 ...
Page 86: ...1 What You Can Do with This Machine 26 ...
Page 126: ...2 Getting Started 66 ...
Page 128: ...7 When the copy job is finished press the Reset key to clear the settings 3 Copy 68 ...
Page 197: ...Storing the Scanned Documents to a USB Flash Memory or SC Card 6 126D ...
Page 201: ...7 Document Server 130 ...
Page 205: ...8 Web Image Monitor 134 ...
Page 235: ...9 Adding Paper and Toner 164 ...
Page 303: ...10 Troubleshooting 232 ...
Page 309: ...MEMO 238 ...
Page 310: ...MEMO 239 ...
Page 311: ...MEMO 240 EN GB EN US EN AU D143 ...
Page 312: ... 2011 ...
Page 313: ...GB EN D143 7003 US EN AU EN ...
Page 320: ......
Page 360: ...3 Installing the Scanner Driver 40 ...
Page 372: ...5 Troubleshooting 52 ...
Page 378: ...6 Installing the Printer Driver Under Mac OS X 58 ...
Page 382: ...3 Quit uninstaller 7 Appendix 62 ...
Page 386: ...MEMO 66 ...
Page 387: ...MEMO 67 ...
Page 388: ...MEMO 68 EN GB EN US EN AU D143 7038 ...
Page 389: ......
Page 390: ...EN GB EN US EN AU D143 7038 2011 ...
Page 392: ......
Page 398: ...6 ...
Page 440: ...MEMO 48 EN GB EN US EN AU D143 7042 ...
Page 441: ......
Page 442: ...EN GB EN US EN AU D143 7042 2011 ...
Page 444: ......
Page 454: ...10 ...
Page 472: ...1 Getting Started 28 ...
Page 540: ...3 Restricting Machine Usage 96 ...
Page 560: ...4 Preventing Leakage of Information from Machines 116 ...
Page 717: ...7 Press Yes 8 Log out Limiting Machine Operations to Customers Only 273 ...
Page 724: ...7 Managing the Machine 280 ...
Page 829: ......
Page 830: ...EN GB EN US EN AU D143 7040 2011 ...