Ricoh Aficio MP C3002, User Manual

Page: 262 / 830

Message Causes Solutions
"Connection with the remote
machine has failed. Check
the remote machine status." A network error occurred
while using the remote fax
function. • Check that the remote machine
supports the remote fax function.
• Check that the remote machine is
working normally.
• Check that the correct IP address
or host name is set for the remote
machine in [System Settings]. For
details about these settings, see
"Interface Settings", Connecting
the Machine/ System Settings .
• Check that the LAN cable is
correctly connected to the
machine.
• For details about network
problems, contact your
administrator.
"Connection with the remote
machine has failed. Check
the remote machine status." User Code Authentication is
set on the device connected
via the remote fax function. The remote fax function does not
support User Code Authentication.
Disable the User Code Authentication
on the remote machine.
"Connection with the remote
machine has failed. Check
the remote machine status." • User authentication of
the device connected
via the remote fax
function has failed.
• The user does not have
permission to use the
function on the remote
machine.
For details about user authentication
and how to set permissions, see
Security Guide .
When Messages Are Displayed on the Control Panel
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