Ricoh Aficio MP C3002, User Manual

Page: 263 / 830

Message Causes Solutions
"Connection with the remote
machine has failed. Check
the remote machine status." A timeout error occurred
while an attempt was made
to connect the device via
remote fax function. • Check that the LAN cable is
correctly connected to the
machine.
• Check that the remote machine is
working correctly.
• For details about connection with
remote machine, see "Sending/
Receiving Documents Using a
Remote Machine (Remote Fax)",
Fax .
"Remote fax is not available
because [User Code
Authentication] is active." The remote fax function does
not support User Code
Authentication. When using the remote fax function,
disable User Code Authentication. For
details about user code authentication,
see Security Guide .
"Transfer error has occured.
Check the status of the
remote machine." A network error occurred
during transfer. • Check that the correct IP address
or host name is set for the remote
machine in [System Settings]. For
details about these settings, see
"Interface Settings", Connecting
the Machine/ System Settings .
• Check that the remote machine is
working correctly.
• Check that the LAN cable is
correctly connected to the
machine.
• For details about transmission,
contact your administrator.
"The HDD of the remote
machine is full." The hard disk became full
after using the remote fax
function to scan an original. Delete unnecessary files.
"Specified operation cannot
be performed. The file is in
use or the file transmission
has completed." When you attempt to check
the status of a job on the
remote machine from your
machine, the job had
already been sent. To check the details of a job, see the
[Check / Stop Transmission File]
screen.
10. Troubleshooting
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