EPICenter Server Issues
EPICenter Software Installation and User Guide
459
2
Go to the EPICenter install directory:
cd /opt/extreme/epc4_1
3
Make sure the
LD_LIBRARY_PATH
environment variable is set to the EPICenter directory installation
directory:
setenv LD_LIBRARY_PATH /opt/extreme/epc4_1/database
4
Execute the following command:
database/dbeng7.exe -f basecamp.db
5
Watch the output from this command. If the database program indicates it cannot recover the
database, delete the database log:
rm basecamp.log
and try executing the previous command again:
database/dbeng7.exe -f basecamp.db
6
If the database is successfully recovered, restart the server.
If the database cannot be recovered, you will need to restore the database from a backup. See
Appendix F for instructions on restoring the database from a backup.
EPICenter Server Issues
Problem: Cannot talk to a specific switch.
Verify that the switch is running ExtremeWare software version 2.0 or later.
Ping the switch's IP address to verify availability of a route. Use the
ping
command from a MS DOS or
Solaris command shell.
Verify that the read and write community strings used in the EPICenter match those configured on the
switch.
Problem: ExtremeWare CLI or ExtremeWare Vista changes are not reflected in EPICenter.
Verify that the switch is running ExtremeWare software version 2.0 or later.
From the Inventory Manager, click Sync to update the information from the switch. This refreshes the
switch specific data, validates the SmartTrap rules, and ensures that the EPICenter server is added as a
trap receiver (Extreme switches only).
If the problem persists, verify that the EPICenter workstation has been added in the list of trap
destinations on the given switch:
1
Telnet to the switch.
2
Log in to the switch.
3
Type
show management
to verify that the system running the EPICenter is a trap receiver.
An Extreme switch can support a maximum of 6 trap destinations in ExtremeWare 2.0, and up to 16
trap destinations with ExtremeWare 4.1 or greater. If EPICenter is not specified as a trap destination,
Summary of Contents for EPICenter 4.1
Page 20: ...20 EPICenter Software Installation and User Guide Preface ...
Page 46: ...46 EPICenter Software Installation and User Guide EPICenter and Policy Manager Overview ...
Page 190: ...190 EPICenter Software Installation and User Guide Configuration Manager ...
Page 204: ...204 EPICenter Software Installation and User Guide Using the Interactive Telnet Application ...
Page 242: ...242 EPICenter Software Installation and User Guide Using the IP MAC Address Finder ...
Page 266: ...266 EPICenter Software Installation and User Guide Using ExtremeView ...
Page 284: ...284 EPICenter Software Installation and User Guide Real Time Statistics ...
Page 436: ...436 EPICenter Software Installation and User Guide Using the Policy Manager ...
Page 454: ...454 EPICenter Software Installation and User Guide The ACL Viewer ...
Page 468: ...468 EPICenter Software Installation and User Guide Troubleshooting ...
Page 504: ...504 EPICenter Software Installation and User Guide EPICenter External Access Protocol ...
Page 510: ...510 EPICenter Software Installation and User Guide EPICenter Database Views ...
Page 522: ...522 EPICenter Software Installation and User Guide EPICenter Backup ...
Page 526: ...526 EPICenter Software Installation and User Guide Dynamic Link Context System DLCS ...
Page 546: ......