Dionex As, Operator'S Manual

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4 • Troubleshooting
Doc. 065051-03 1/08
109
•
Faulty cable
Actions:
•
Check the syringe motion. If the syringe action is faulty, the
syringe may need to be replaced (see
Section 5.12 ).
•
If the syringe does not move in response to a command, the cable
may need to be replaced. Contact Dionex.
•
[377] Time-out occurred waiting for syringe serial port txrdy.
Possible Causes:
•
Blocked syringe lines
•
Faulty syringe
•
Faulty cable
Actions:
•
Check the lines to the syringe for crimps or other blockages.
Replace the lines, if necessary (see
Section 5.1 ).
•
Check the syringe motion. If the syringe action is faulty, the
syringe may need to be replaced (see
Section 5.12 ).
•
If the syringe does not move in response to a command, the cable
may need to be replaced. Contact Dionex.
•
[378] Time-out occurred waiting for syringe to respond to
command.
Possible Causes: Communication problem.
Actions: Turn off the AS power, check the syringe cable
connections, and then turn on the power again. If the message
reappears, contact Dionex.
•
[379] Response from syringe contained data errors.
Possible Causes: Communication problem.
Actions: Turn off the AS power and then turn on the power again.
If the message reappears, contact Dionex.