22 Problem Solving
510
Troubleshooting
This section describes troubles that may occur with the machine and their solutions.
Follow the troubleshooting procedure below to solve the problems.
If the error is not resolved even after following the above procedure, contact Customer
Support at
dell.com/contactdell
.
The machine does not work
properly.
Yes
Action Refer to "Machine Trouble" (P.511).
No
A message is displayed.
Cause Has a paper or document jam occurred?
No
Yes
Action For information on paper jams, refer to "Paper Jams" (P.617).
For information on document jams, refer to "Document Jams"
(P.624).
No
Cause Is a status code displayed?
Action Refer to "Status Code" (P.553).
The image quality is poor.
Action Refer to "Image Quality Trouble" (P.516).
No
Yes
Trouble during copying
Action Refer to "Trouble during Copying" (P.521).
No
Yes
Trouble during printing
Action Refer to "Trouble during Printing" (P.525).
No
Yes
Trouble during faxing
Action Refer to "Trouble during Faxing" (P.528).
No
Yes
Trouble during scanning
Action Refer to "Trouble during Scanning" (P.532).
No
Yes
Network-related Problems
Action Refer to "Network-related Problems" (P.537).
No
Yes
Media Print - Text-related
Problems
Action Refer to "Media Print - Text Trouble" (P.551).
No
Yes
Media Print - Photos-related
Problems
Action Refer to "Media Print - Photos Trouble" (P.552).
Yes
Summary of Contents for C5765DN
Page 1: ...Dell C5765dn Color Laser Multifunction Printer User s Guide Regulatory Model C5765dn ...
Page 48: ...2 Product Overview 48 ...
Page 132: ...4 Fax 132 4 Select Save 5 Press the Start button ...
Page 144: ...5 Scan 144 ...
Page 176: ...9 Media Print Text and Photos 176 ...
Page 278: ...14 Machine Status 278 ...
Page 424: ...16 Dell Printer Configuration Web Tool Settings 424 ...
Page 650: ...23 Install Operation for Eco copy My Forms 650 ...