Dell C5765DN, User Manual

Page: 553 / 673

Status Code
553
Status Code
This section describes status codes.
An error message and status code (***-***) are displayed if printing terminated abnormally
because of an error, or a malfunction occurred in the machine.
For faxing, a status code is also displayed on an Activity Report and a Transmission Report -
Job Undelivered.
Refer to the status codes in the following table to resolve problems.
Note • If a status code is displayed, any print data remaining in the machine and information stored in the
machine's memory is not secured.
If a status code is displayed that is not listed in the following table, or if you cannot resolve
an error despite following the instructions described in the table, contact Customer Support
at dell.com/contactdell .
Status Code Cause and Remedy
003-311
003-318
003-319
003-320
003-321
003-322
003-323
003-324
003-325
003-326
003-327
003-328
003-329
003-330
003-331
003-332
003-333
003-334
003-335
003-336
003-337
003-338
003-339
003-340
003-341
003-342
003-343
003-344
003-345
003-346
[Cause] An error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact Customer
Support at dell.com/contactdell .
003-700
[Cause] Too many documents are set in the document feeder after clearing the paper jam.
[Remedy] Check the output, and then replace the documents that have not been copied yet.