Visual Voice Mail Support
Visual Voice Mail (VVM) support provides proprietary, two-line display LCD speakerphone stations
with visual messages and interactive buttons. This message and button functionality enhances the stations
with visual messages and interactive buttons. This message and button functionality enhances the
station’s use with Comdial Versatile Voice Processing (V.V.P.) voice mail equipment.
The V.V.P. prompts the user to enter a password (if programmed to require one) before it plays the new
messages. Once entered, the V.V.P. system provides presents convenient dynamic VVM features that
enhance the voice message processing. A dedicated V.V.P. user guide (GCA70–347), provides
complete V.V.P. and VVM operating details causes the speakerphone to display a VMAIL button that
users press to call the voice mail system. After they press this button, the system prompts them to enter a
password. (This password is one that the programmer assigns to the stations.) Once users enter the
password, the speakerphone’s display shows the V.V.P.’s main menu. From there, users can select the
operation they wish to pursue. When there is a message waiting, the display shows the message quantity
in place of the VMAIL button (for example, 5 MSG). Users press the MSG button to play the stored
messages.
The system does not require any programming action to implement VVM support; however, there are
four additional now available DTMF integration digits that are used to signal call progress information to
the Comdial V.V.P. voice mail system. The system defaults these values during a master clear operation
and they will save across databases from one system to another. These defaulted values are applicable
exclusively for Comdial V.V.P. voice mail systems and are detailed below.
Logon Digit
The telephone system transmits the logon digit to the V.V.P. voice mail system along with the station
extension number whenever a station calls the V.V.P. voice mail system and finds that the voice mail
system has no messages for that station. The V.V.P. voice mail system requires a value of 9.
Logon With Messages Digit
The telephone system transmits the logon with messages digit to the V.V.P. voice mail system along with
the station extension number whenever a station calls the V.V.P. voice mail system and finds that the
voice mail system does have messages for that station. The V.V.P. voice mail system requires a value of 8.
Ringing Digit
The telephone system transmits the ringing digit to the V.V.P. voice mail system when the voice mail
system is calling a station and that station is ringing. The V.V.P. voice mail system requires a value of 4.
Invalid Extension Digit
The telephone system transmits the invalid extension digit to the V.V.P. voice mail system when the
voice mail system has dialed an invalid extension while attempting to call a station. The V.V.P. voice
mail system requires a value of 5.
(TAB004–PLS p13)
GCA40-130
General Description
