Print—To print your report, select the
P r i n t
menu bar option. The system drops a menu down that
offers you the choice of printing the
N u m e r i c a l
report,
G r a p h i c
report or
B o t h
.
Choose one of the three options and the Print Report window appears offering a list of seven report types.
Use the
Tab
key to cycle from the
S t a r t
button to the Report Types. To select the type of report, press
Enter
and your option will be highlighted with an “X” on the left hand side. Use the
up
and
down
arrow
keys to move between fields. To start printing, use the mouse to click on the
S t a r t
button or press
Alt S
.
Selecting Configuration Reports
The configuration report provides a method to produce a hard-copy (printout) of all system parameters.
Using this option, System Managers and Supervisors can review programmed parameters including
Technician’s Programming, Manager’s Programming and All Group Supervisors’ Programming. This
feature is useful in providing Supervisors and Agents a listing of all Account Codes programmed by
printing the Managers configuration.
1. Select
C o n f i g u r a t i o n
from the
M a n a g e m e n t
I n f o .
pull down menu. The
Configuration Report window appears with three report types:
•
Group
•
System
•
Technician
2. Use the
Up
and
Down
arrow keys to cycle through the Report Types, your option will be highlighted
on the left hand side.
Note: Only one type of report can be selected each time.
3.
Tab
to move from the
R e p o r t
T y p e s
to the
G r o u p
field. Press
Enter
or use the mouse to
click on the arrow icon on the side. A drop-down menu appears from which you can select a specific
group. Again, use the
U p
and
D o w n
arrow keys to move between groups. Press
E n t e r
or click on
the mouse to highlight your choice.
4. To start printing Configuration Reports, use the
Tab
key to move to the
P r i n t
button and press
Enter
or click on the
P r i n t
button with your mouse.
QuickQ Management Information
GCA70-271
5-6 QuickQ Management Information
