3.0 Administering The Data Link From Server To System
This section covers system administration issues, including the opening and closing of the Telephony
Services data link, and using the system driver/interface.
3.1
Using Administration Options
From the DXP Administration portion of the main menu, the following options exist:
1.
About...
2.
Active Session Information
3.
DXP Link Administration
4.
Select Active Serial Port
3.1.1 Using The About... Menu To Access Software Version Information
Selecting the About... menu option provides current software version information for both Telephony
Services and the DXP system.
NOTES:
1. A Telephony Services Link must be active for the DXP Firmware Version to be shown;
otherwise, the version will be shown as UNKNOWN.
2. At least one active session must exist before the Telephony Services driver version can be shown;
otherwise, the version will be shown as UNKNOWN.
3.1.2 Using The Active Session Information Menu
Selecting the Active Session Information menu option provides the following options:
1.
Display Active Sessions
2.
Display Monitored Calls
3.
Display Monitored Devices
3.1.2.1 Displaying Active Sessions
Selecting the Display Active Sessions option shows a list of all active sessions for the active serial port.
Sessions are displayed by Log-in Name and Telephony Services Session ID.
3.1.2.2 Displaying Monitored Calls
NOTE: the Display Monitored Calls option is not currently available.
3.1.2.3 Displaying Monitored Devices
Selecting the Display Monitored Devices option shows a list of all active device monitors for the active
serial port. For each device monitor, the following is shown:
1.
Device being monitored.
2.
Log-in Name of the session monitoring the device.
3.
Session ID of the session monitoring the device.
4.
Application name associated with the session.
5.
Monitor Cross Reference ID.
6.
Filter value.
GCA40–121
Installing The Telephone Services Interface
Installing the Telephone Services Interface – 13
