Station Hunting, Hunt Group Attributes–continued
DID/DNIS Display for Station Hunt Groups: Beginning with software release 4A, if station hunt group
members need to differentiate incoming DID/DNIS calls, programmers can take action to cause a
different display to occur. With this feature active, the display shows the incoming digits or translated
name instead of the station hunting name.
Multiple Call Handling For Station Hunt Groups: Beginning with software release 4A, programmers
can arrange the system to allow member stations within station hunt groups to handle multiple calls. With
this feature turned off, the system considers any hunt group member stations that have calls on hold or in
a park orbit to be busy to the station hunting call delivery process even though these stations are otherwise
idle. With this feature turned on, the system considers any hunt group member stations that have calls on
hold or in a park orbit to be available for additional call deliveries as long as these stations have ring
positions available (that is: an available personal intercom number, hunt list and so forth).
Types Of Hunting
Terminal Hunting: Terminal station hunting always delivers a call to the first idle station programmed
in the hunt group. If the station does not answer within a programmed amount of time (programmed as
the Call Advance Timer), the system delivers the call to the next sequential idle station programmed in
the hunt group. The system makes no attempt to balance the distribution of incoming calls as this is a
linear search through the programmed list. The search starts at the beginning of the list for each incoming
call.
Distributed Hunting: Distributed station hunting delivers a call to the next idle station in the hunt group
after the station that received the previous call. If that station does not answer within the programmed
call advance time, the system delivers the call to the next sequential idle station programmed in the hunt
group. This hunting method is a linear search through the programmed list; however, the search starts
wherever it left off after the previous call.
Longest Idle Station Hunting: Longest idle station hunting delivers a call to the station that has been
idle for the longest period of time since completing the last call that was routed to it by the station hunting
feature. In the case of stations with equal idle times (such as at system startup), the system picks the first
of the grouped stations with equal idle times. If that station does not answer within the call advance time,
the system delivers the call to the station with the next longest idle period.
Ring All Station Hunting: Ring all station hunting is not a true hunting method. This method delivers a
call to all idle stations simultaneously. This is a good method to use when the site requires that all calls
be answered as quickly as possible.
None (No Hunting): This selection disables hunting for the group. It allows a hunt group to be
completely programmed yet disabled. Any intercom calls to this group will receive busy and line ringing
ignores any programming within this group.
Station Hunting Timers
Call Advance Timer: This is the time interval that a station within a hunt group rings unanswered before
the system routes the call to the next station in the group. This timer is programmable from 10 seconds
though 5 minutes.
Overflow Timer: This is the maximum time interval that an unanswered call hunts within a group before
the system routes it to the designated overflow station for the group. This timer is programmable from 30
seconds through 15 minutes.
Recall Timer: This is the maximum time interval that an unanswered transferred call hunts within a
group before recalling to the source of the transfer. This timer is programmable from 30 seconds through
15 minutes.
GCA40–130
DXP Plus General Description
102 – Understanding The Features
