ADIC Scalar AIT 440 Installation And Operating Manual Download | Manualshive

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Installation and Operation

151

11

11

Troubleshooting

This chapter provides a list of suggestions for solving problems that may
occur when you are installing and operating the library and enclosed tape
drives. The instructions in this chapter are basic troubleshooting
guidelines. For more advanced troubleshooting, contact your service
provider.

Note:

If an error code is displayed on the LCD, refer to

Appendix B

.

If LEDs are flashing on the tape drives, refer to

page 67

.

Problems with installation

If your library and application software are not communicating after
installation, check the following:

S

Single-ended and differential SCSI-2 devices.

If the library is

equipped with AIT-1 drives, make sure all devices (including cables
and terminators) are differential Fast/Wide SCSI-2. Do not mix
single-ended and differential devices on a SCSI-2 bus. If the library
is equipped with AIT-2 drives, the devices (including cables and
terminators) may be HVD, LVD, or Single-ended LVD Wide Ultra
SCSI.

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Summary of Contents for Scalar AIT 440

Page 1: ...INSTALLATION AND OPERATING GUIDE SCALAR AIT 440 480...

Page 2: ...Scalar AIT 440 480 Libraries Installation and Operation...

Page 3: ...ADIC makes no representation or warranties with respect to the contents of this document and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose Fur...

Page 4: ...Scalar AIT 440 480 comply with the following domestic and international product safety standards UL Standard 1950 3rd Edition Information Technology Equipment Including Electrical Business Equipment...

Page 5: ...sed in accordance with this instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which...

Page 6: ...perating instructions or product specification defined by ADIC The library fails because of accident misuse abuse neglect mishandling misapplication alteration faulty installation modification or serv...

Page 7: ...vi Scalar AIT 440 480 Notes...

Page 8: ...ng the Configuration Menu 33 Setting the SCSI IDs 34 Setting the LCD security option 36 Setting other configuration options 40 3 Checking the Setup 45 4 Operating the Library 47 Using the operator pan...

Page 9: ...05 Starting a demo 105 Slot Demo 106 Drive Demo 109 9 Performing Diagnostics 113 Using the LCD Diagnostics Menu 113 Configuring the serial ports for diagnostics 127 10 Using the Library Info Menu 131...

Page 10: ...s 157 General specifications 157 Physical characteristics 158 Operating environment 158 Power 158 SCSI cable specifications 159 SCSI terminator specifications 160 Power cord requirements 160 B LCD Err...

Page 11: ...x Scalar AIT 440 480 Notes...

Page 12: ...xi Welcome Congratulations on selecting the Scalar AIT 440 or Scalar AIT 480 Library Your new library provides automated data storage archiving backup and retrieval for mid range and high end worksta...

Page 13: ...orm factor Sony AIT tape drives The libraries can operate as five SCSI devices on up to five SCSI buses When the library is equipped with AIT 1 drives the library is a differential SCSI 2 device and t...

Page 14: ...tive Head Cleaner Under extreme operating conditions a cleaning cartridge may be required and the drive indicates this by displaying a Cleaning Request message on its front panel Status LED The Sony S...

Page 15: ...tal display LCD and a keypad Use the operator panel to access menu options used to configure the library and monitor operations If necessary you can tilt the LCD for easier viewing Entry exit port The...

Page 16: ...tallation and Operation xv Internal components Drum assembly The drum assembly holds the data cartridge magazines and rotates 180 degrees in either direction to position the magazines in front of the...

Page 17: ...dual cartridge slots for 10 cartridges The Scalar AIT 440 contains up to four data cartridge magazines the Scalar AIT 480 contains up to eight Fixed cartridge slot The fixed cartridge slot located dir...

Page 18: ...ng new tape drives Note You must purchase the tape drive pre installed in the drive carrier Drive blank not shown Drive blanks are empty drive carriers with solid faceplates If you plan to operate the...

Page 19: ...bel information becomes part of the library s cartridge inventory stored in nonvolatile RAM Entry exit transport assembly The entry exit transport assembly moves the transport arm to and from the entr...

Page 20: ...peration xix SCSI connectors The library has ten SCSI connectors accessible through the cabling bay on the back and can be attached to up to five SCSI buses all four tape drives and the library can be...

Page 21: ...tions S Chapter 6 describes basic maintenance procedures S Chapter 7 describes how to move pack and ship the library S Chapter 8 describes how to use the LCD demo programs S Chapter 9 describes how to...

Page 22: ...r suggestions about the topic or procedure being discussed Important Information next to the word Important helps you complete a procedure or avoid extra steps CAUTION Boxed text under the heading CAU...

Page 23: ...information about these libraries the tape drives and the standards used by these libraries refer to the following publications available from ADIC Scalar AIT 440 and Scalar AIT 480 Libraries S Scalar...

Page 24: ...http www adic com Bulletin Board BBS 1 425 883 3211 Connect at up to 28 800 baud with 8 data bits 1 stop bit and no parity Turn on hardware RTS CTS flow control To order supplies and accessories ADIC...

Page 25: ...xxiv Scalar AIT 440 480 Notes...

Page 26: ...g preliminary steps Step Description 1 Unpack the library 2 Check the accessories 3 Obtain additional equipment 4 Protect the library against ESD 5 For rack mount models obtain a fork lift or at least...

Page 27: ...four for wide SCSI libraries S AIT Data Cartridge Magazines with covers four for the Scalar AIT 440 and eight for the Scalar AIT 480 S Two cleaning packets for the door S Two keys for the door lock S...

Page 28: ...on mat on the work surface and wear a static protection wrist band If a mat and wristband are unavailable discharge static electricity from your body before touching the inside of the library or the t...

Page 29: ...is model includes two handles on each side for moving the library The handles are located underneath the side panels as shown in Figure 1 1 To remove the side panels use a flat blade screwdriver to lo...

Page 30: ...ur people or two people and a small fork lift Step 6 Check for compatibility issues Make sure your SCSI host bus adapter card or cards installed in the host computer and its application software are c...

Page 31: ...d open the door 3 Remove the packing foam 4 Move the CHM 5 Prepare and install cartridges in magazines 6 Install the magazines in the library 7 Install a cleaning cartridge 8 Close and lock the door 9...

Page 32: ...79 pounds 62 81 kg the standalone library weighs 190 238 pounds 86 110 kg You need at least 4 people or 2 people and a small fork lift to lift either model Make sure you install the library in the low...

Page 33: ...ght of the ten clip nuts over the holes see Figure 1 2 3 Using a T 25 TORX driver and eight 10 32 0 5 pan head screws attach but do not tighten the slide rails to the rack see Figure 1 2 Tools require...

Page 34: ...ion and Operation 9 4 As shown in Figure 1 3 adjust the distance between the front mounting brackets to 17 inches 44 8 cm Figure 1 2 Attaching the slide rails Figure 1 3 Adjusting the distance between...

Page 35: ...epeat steps 4 and 5 for the rear mounting brackets Installing the library into a rack 1 Extend the extension support legs on the rack 2 Slide the inside rails as far out of the rack as they will go se...

Page 36: ...the library by the handles and lower it onto the slide rails so the mounting tabs on each side of the library fit into the slots in the rails see Figure 1 4 Make sure all six mounting tabs are fitted...

Page 37: ...gure 1 6 8 Slide the library completely into the rack Use a T 25 TORX driver to insert the two 10 32 1 0 pan head screws on the front panel as shown in Figure 1 6 These screws prevent the library from...

Page 38: ...nd Operation 13 Step 2 Unlock and open the door To open the door insert the key from your accessory kit into the lock push in and turn it one quarter turn to the right as shown in Figure 1 7 Pull open...

Page 39: ...Chapter 1 14 Scalar AIT 440 480 Step 3 Remove the packing foam Remove the packing foam from the library as shown in Figure 1 8 Figure 1 8 Removing the packing foam from the library...

Page 40: ...gazine mounting plates on the drum To move the CHM reach in through the door and push against the base of the CHM sliding it firmly to the bottom of the long axis until it stops as shown in Figure 1 9...

Page 41: ...0 40 inch by 2 175 inch label The barcode and numerics should be centered horizontally The narrow elements should be 0 015 0 004 inches 0 38 0 10mm and the wide elements 0 030 0 004 inches 0 76 0 10...

Page 42: ...artridge is set appropriately see Figure 1 12 You can use a ball point pen or similar instrument to move the write protect switch If the write protect switch window is red the cartridge is write prote...

Page 43: ...ridge so that the bar code label is on top and the write protect switch is toward the front 3 Insert the cartridge into the magazine slot Note Very little force is needed to install a data cartridge I...

Page 44: ...four magazine mounting plates are installed on every other mounting plate position on the drum with the mounting plate identifiers 0 1 2 and 3 1 If necessary manually rotate the drum to access the mo...

Page 45: ...he cover is removed from the magazine and position the magazine over the mounting plate with the single mounting guide toward the top as shown in Figure 1 14 4 Insert the bottom end of the magazine fi...

Page 46: ...exit port as described on page 56 Important Use a Sony TCL cleaning cartridge or a cleaning cartridge approved by ADIC for use with the AIT drive Important IfyouwanttocleandrivesusingtheClean Drives M...

Page 47: ...uarter turn to the left Remove the key and keep it in a safe place Step 9 Connect the library to the SCSI bus The SCSI connectors for the library and tape drives are accessible through the cabling bay...

Page 48: ...devices including four tape drives and the library itself S Differential SCSI If AIT 1 tape drives are installed in the library the SCSI buses connected to the library and its tape drives must be all...

Page 49: ...rs 82 feet if HVD and 12 meters 41 feet if LVD If an LVD bus is used and a single ended device is attached the entire bus switches to single ended mode In this instance the total length of all interna...

Page 50: ...hich buses 2 For each bus determine where the bus will be terminated If it will be terminated at the library or tape drive install an external terminator on the appropriate connector See Figure 1 17 f...

Page 51: ...nnect the library devices to the other devices on the SCSI bus 4 If more than one device in the library is on the same bus place a jumper between the appropriate connectors See Figure 1 18 for an exam...

Page 52: ...Drive 1 to Drive 2 Bus A is terminated with an external terminator installed on the lower connector for Drive 2 S On SCSI Bus B a cable connects a second host to Drive 3 and a jumper connects Drive 3...

Page 53: ...e back of the library is off the 0 is pressed 2 Connect the female end of the power cord to the power connector on the back of the library 3 Plug the male end of the power cord into the power source N...

Page 54: ...ks its operating conditions and sends status information to the library Library power on self test During its power on self test the library S Engages the locking solenoid in the door S Moves the CHM...

Page 55: ...he I pressed S Is the power cord inserted correctly S Is the library door closed and locked S Is the SCSI bus terminated S Is the host computer system turned on S Is the SCSI cable connected to the li...

Page 56: ...stallingthelibraryhardware youneedtosetorcheckthelibrary s configuration options Configuration steps include S Displaying the Configuration Menu S Setting the SCSI IDs S Setting the LCD security optio...

Page 57: ...2 32 Scalar AIT 440 480 To change options you will use the operator panel LCD and keypad on the front of the library as shown in Figure 2 1 You can tilt the LCD for easier viewing Figure 2 1 Operator...

Page 58: ...y pressing VFDSH on the keypad The Main Menu displays 2 Press to scroll down to Configuration Menu Press QWHU The Configuration Menu displays M a i n S c r e e n E x t e n d R e t r a c t E E I n t e...

Page 59: ...y and tape drives must each have a unique SCSI ID within each SCSI bus Because you may have multiple SCSI buses the library does not check for duplicate SCSI IDs It is your responsibility to make sure...

Page 60: ...y displays a B for blank instead of a SCSI ID 2 To set the SCSI ID for the bottom tape drive D4 press or until the screen displays the desired SCSI ID SCSI IDs for narrow SCSI configurations range fro...

Page 61: ...urity option The Security option allows you to prevent unauthorized personnel from disrupting the operation of the library When you enable security the following activities are prevented S Changing SC...

Page 62: ...cribed in this section S The application software can issue a SCSI MODE SELECT command to turn security on and off see your software documentation or the Scalar AIT 440 480 Libraries SCSI Reference No...

Page 63: ...and and to change the numbers The default password is 000 When you are finished press QWHU The library displays the following screen 3 To confirm the new password press QWHU Or press VFDSH to exit th...

Page 64: ...lication see your software documentation or the Scalar AIT 440 480 Libraries SCSI Reference 2 To enter the three digit password press and to move from column to column and and to change the numbers Wh...

Page 65: ...king The SCSI Parity option allows you to enable parity checking for the libraryiftheSCSIadaptercardconnectedtothelibrarysupportsit When this option is enabled the library checks all data coming acros...

Page 66: ...controls the brightness of the lettering on your LCD To adjust the contrast 1 From the Configuration Menu press to select Adjust Contrast and press QWHU The library displays the following screen 2 Pre...

Page 67: ...date for the library The date appears on the Command History screen see page 144 and on diagnostic listings To set the date 1 From the Configuration Menu press or to select Set Date and press QWHU 2 P...

Page 68: ...inutes and SS seconds Use and to toggle between the columns 3 Press QWHU to save your changes and exit the Set Time screen Checking the library serial number The serial number is entered into the libr...

Page 69: ...rialnumberbypressing and tochange each digit Press and to move from column to column 3 Press QWHU The library displays the following screen 4 Press QWHU to save your changes or press VFDSH to cancel c...

Page 70: ...to verify that your software and hardware are communicating properly before you begin operations S Use the options on the Diagnostic Menu to exercise the hardware This determines whether the library...

Page 71: ...library s LCD Appendix B for a list of error codes and corrective actions There is no error code displayed but the library and tape drives are not operating as expected Chapter 11 for troubleshooting...

Page 72: ...describes library operations that you may occasionally need to perform S Using the operator panel S Operating the library in different control modes S Selecting and replacing data cartridges S Resett...

Page 73: ...If a library hardware error occurs an error code appears on the third and fourth lines of the Main Screen The third line provides the error s numerical code the fourth line provides a brief explanati...

Page 74: ...page 53 and configure the serial ports see page 127 S Select Configuration Menu to set or change SCSI IDs security or the library s other configuration options see Chapter 2 S SelectMaintenanceMenutoi...

Page 75: ...Chapter 4 50 Scalar AIT 440 480 The library menu structure is shown in Figure 4 1 Figure 4 1 Library menu structure...

Page 76: ...to the previous menu or screen or cancels an operation without saving changes 5HVHW Displays the Reset screen which allows you to reset the library and the tape drives HOS Displays the Help screen To...

Page 77: ...ing in LCD Interface mode you can control the motions of the CHM from the operator panel Note You can use many operator panel features without changing to LCDInterfacemode LCDInterfacemodeisrequiredon...

Page 78: ...as been enabled disable it See page 39 3 From the Main Menu press to select Interface Menu 4 From the Interface Menu press to select Control Mode Menu and press QWHU 5 From the Control Mode Menu press...

Page 79: ...g cartridges S Store cartridges in a suitable environment Follow the specifications for storage temperature and other environmental requirements as described on the cartridge packaging Do not allow th...

Page 80: ...rary door S Use the Extend Retract E E option to insert or remove cartridges through the entry exit port S Use the Remove Cartridge option to remove the cartridge S Use the Insert Cartridge option to...

Page 81: ...nsert the cartridge into the entry exit port and press QWHU as shown in Figure 4 2 Or remove a cartridge by pressing down on the entry exit port PUSH tab as shown in Figure 4 3 Figure 4 2 Inserting a...

Page 82: ...o LCD Interface control mode see Appendix C 3 From the Main Menu press to select Maintenance Menu and press Enter 4 From the Maintenance Menu press to select Remove Cartridge and press QWHU The librar...

Page 83: ...library displays a screen similar to the following the source index will be different 7 Pressdownontheentry exitportPUSHtabandremovethecartridge see Figure 4 3 on page 58 8 Press QWHU to retract the...

Page 84: ...more information about element indexes see Appendix C 6 Press QWHU If the location is a tape drive the library displays the following prompt 7 If you want to load the cartridge into the tape drive pr...

Page 85: ...e 57 10 Press VFDSH to return to the Maintenance Menu Replacing data cartridge magazines To open the door and replace a data cartridge magazine 1 Insert the key in the lock push in and turn it one qua...

Page 86: ...the long axis rotates the drum assembly to the home position and turns off current to all motors S The interlock mechanism releases 2 When the door s interlock mechanism releases open the door Figure...

Page 87: ...t its base 4 If necessary manually rotate the drum assembly to access the cartridge magazine you want to remove 5 Grasp the cartridge magazine on either side pull the upper end out first and remove it...

Page 88: ...e action for the error you may need to reset the library A reset causes the library and the tape drives to perform their power onselftests Unlessconfiguredotherwise tapedriveswillrewind the tape after...

Page 89: ...reen Power on reset Turn the library off then on A power on reset also resets the tape drives Remote hardware reset If you plug a cable into the remote reset port on the back of the library you can re...

Page 90: ...Operating the Library Installation and Operation 65 Note The library and tape drives can also be reset automatically by SCSI bus resets or Bus Device Reset messages...

Page 91: ...oring the tape drive LEDs S Cleaning the tape drives S Displaying information about tape drives S Ejecting a cartridge manually Note You cannot control the tape drives from the operator panel However...

Page 92: ...onds Code 2 Two fast 0 25 sec pulses LED on every 1 25 seconds LED state Condition Off Not active On Activity Flashing Mode 1 Drive activity Flashing Mode 2 Warning Flashing Code 1 or 2 Failure State...

Page 93: ...cleaned The cleaning is performed automatically and the CHM returns the cleaning cartridge to its storage location normally the fixed cartridge slot If this is the case with your application skip this...

Page 94: ...ook through the library window at the tape drive s LEDs The Tape and Status LEDs will falsh Mode 2 when cleaning is required For best results clean the tape drive as soon as possible after your softwa...

Page 95: ...cks the cleaning cartridge from the fixed cartridge slot and inserts it in the tape drive you specified The tape drive automatically performs the cleaning process and ejects the cartridge when the pro...

Page 96: ...cleaning cartridge approved by ADIC for use with AIT tape drives Displaying information about tape drives You can display information about your tape drives from the Drive Info Menu accessible under t...

Page 97: ...he tape drive for which you want to display information and press QWHU For each installed tape drive the library displays a screen similar to the following 4 Press VFDSH to return to the previous menu...

Page 98: ...information is updated at power up and after a reset Note 8mm for Type indicates one of the following conditions S No tape drive is present in this slot S A non Mammoth tape drive is using downlevel...

Page 99: ...tus is unknown 1 A cartridge is protruding from the tape drive or the drive is empty Clean 0 The tape drive is clean 1 The tape drive needs to be cleaned or the cleaning tape is used up Warning Not cu...

Page 100: ...ush in and turn it one quarter turn to the right 2 When the door s interlock mechanism releases open the door 3 Press the eject button on the tape drive s faceplate See Figure 5 1 for location of the...

Page 101: ...Operating the Tape Drives Installation and Operation 77 Notes...

Page 102: ...ing the front window S Using touch up paint on the library housing CAUTION Unless you have a self maintenance contract with ADIC do not attempt to replace any components in the library other than the...

Page 103: ...k or a tape drive that is already installed in a drive carrier Important You must purchase the tape drive pre installed in the carrier Using drive blanks If you are using fewer than four tape drives y...

Page 104: ...he table below Each step is described on the following pages Note In these instructions tape drive refers to a tape drive installed in a drive carrier Step 1 Prepare for replacement procedure 1 Obtain...

Page 105: ...o move it to the top or bottom of the long axis so it is not blocking access to the tape drives CAUTION Do not force the door open The interlock mechanism may be prevented from releasing by LCD securi...

Page 106: ...de screwdriver loosen the two captive screws on the drive carrier faceplate See Figure 6 1 2 Using your finger pull out the lever on the faceplate 3 Pull the tape drive out of the slot CAUTION Do not...

Page 107: ...nnection between the library s controller card and the tape drive To seat the connection push firmly against the drive until you can push no further 3 Using a flat blade screwdriver tighten the captiv...

Page 108: ...fusesareavailable from ADIC To replace the fuse 1 Turn off the library and remove the power cord 2 Place a small screwdriver underneath the tab on the fuse drawer Lift out the fuse drawer CAUTION When...

Page 109: ...topushthesparefuseboxoutofthefusedrawer Remove the spare fuse and place it in the fuse slot 5 Place another spare fuse in the spare fuse box and replace the spare fuse box in the fuse drawer 6 Insert...

Page 110: ...he air filters once a year or more frequently if the library is operating in a dirty environment Replacement filters are available from ADIC Important Air filters protect the library from large contam...

Page 111: ...6 88 Scalar AIT 440 480 To replace the air filters 1 As shown in Figure 6 3 push against the outer edge of each air filter grille and pull the grille off the front panel Figure 6 3 Replacing the air...

Page 112: ...filter grille see Figure 6 4 3 Place a new filter inside each grille tucking the mesh over the mounting pins inside the grille 4 Replace each grille by inserting the tabs into the holes and pushing a...

Page 113: ...front window To order additional cleaning packets contact ADIC Sales To clean the library s window use the 1 wet wipe first then the 2 dry wipe Using touch up paint on the housing For standalone mode...

Page 114: ...contact your service provider If your service provider instructs you to return the library directly to ADIC contact ADIC Technical Support to obtain a Return Materials Authorization RMA number and the...

Page 115: ...king tape and banding material If you are returning the library to your vendor you may also need completed paperwork and shipping labels as the vendor requires CAUTION To avoid damaging the library an...

Page 116: ...bles terminators and jumpers from the back of the library Leave the tape drives and drive blanks in the library If you need to ship these items pack them in the accessories box Do not return these ite...

Page 117: ...rack 2 Remove the air filter grilles from the front of the library by lifting on the outside edges and pulling the grilles away from the library 3 Use a T 25 TORX driver to remove the two pan head scr...

Page 118: ...peration 95 4 Slide the library a few inches out of the rack 5 Use a T 15 TORX driver to remove the two button head screws attaching the rails to the sides of the library as shown in Figure 7 2 Figure...

Page 119: ...supported so that the rack will not tip slide the library forward until the rails stop at the spring clips see Figure 7 3 7 Lift the library from the rack and lower it to a low workbench or the floor...

Page 120: ...ir filter grilles on each side of the front panel 9 Press the spring clips on the rails and push the rails back into the rack Inserting the packing foam in the library 1 Insert the packing foam next t...

Page 121: ...Chapter 7 98 Scalar AIT 440 480 2 Adjust the packing foam so the CHM fits into the pocket as shown in Figure 7 5 Figure 7 4 Installing the packing foam in the library...

Page 122: ...ion and Operation 99 3 Close the library door and lock it Remove the key Important If you are returning the library for service keep the key When the library is returned to you the door will be locked...

Page 123: ...e bottom packing cushion over the tray which is stapled to the pallet 2 Using four people or two people and a fork lift place the library on top of the bottom cushion 3 Place the antistatic bag over t...

Page 124: ...pieces as a guide 5 If you are shipping the library s accessories place the accessory box on top of the library as shown in Figure 7 8 Important If you are returning the library for service do not ret...

Page 125: ...the cushioned top over the accessory box as shown in Figure 7 8 7 Lay the necessary paperwork on top 8 Place the carton over the library as shown in Figure 7 9 and tape the box shut Figure 7 8 Placing...

Page 126: ...Packing and Shipping the Library Installation and Operation 103 9 Place the shipping label on the box Figure 7 9 Placing the carton over the library...

Page 127: ...Chapter 7 104 Scalar AIT 440 480 10 Secure banding material around the box and through the wooden pallet as shown in Figure 7 10 Figure 7 10 Securing the banding material...

Page 128: ...the CHM to move cartridges randomly between slots in the cartridge magazines the fixed cartridge slot and the tape drives Starting a demo To start either of the demos 1 If necessary disable security...

Page 129: ...n causes the CHM to move cartridges randomly from slot to slot bypassing the tape drives All cartridge magazines plus the fixed cartridge slot are included in the demo To run the slot demo 1 Select Sl...

Page 130: ...during each pick and place cycle press to select Yes and press QWHU Otherwise press QWHU to select No The library begins the demo cycle and displays the following screen n indicates the number of cyc...

Page 131: ...ng screen n indicates the total number of cycles that were run during the demo and Error 91 indicates that you have stopped the demo 6 Press VFDSH to return to the Main Menu P r e s s E N T E R t o a...

Page 132: ...prompt 2 Press to select No and press QWHU The CHM will insert the cartridge into the drive slot but will not push the cartridge all the way into the tape drive Important If you select Yes the CHM pu...

Page 133: ...each pick and place cycle press to select Yes and press QWHU Otherwise press QWHU to select No The library begins the demo and displays the following screen n indicates the number of cycles that have...

Page 134: ...following screen n indicates the total number of cycles that were run during the demo and Error 91 indicates that you have stopped the demo 7 Press VFDSH to return to the Main Menu P r e s s E N T E...

Page 135: ...Chapter 8 112 Scalar AIT 440 480 Notes...

Page 136: ...yhardware Italsoprovidesinformationaboutusingtheserialports to perform diagnostics on the library and tape drives Using the LCD Diagnostics Menu The Diagnostics Menu provides basic functions to test o...

Page 137: ...all of the elements Scan with Range Scans a range of elements Home Gripper Causes the gripper to move to its home position open Home CHM Causes the CHM to move to its home position at the top of the...

Page 138: ...u press to select Diagnostics Menu and press QWHU The library displays the Diagnostics Menu 5 Refer to the appropriate section on the following pages to perform each test Specifying element indexes So...

Page 139: ...ngers move to the home position S The CHM cycles the short and long axes once moves to each end of each axis then moves to the park position at the bottom of the long axis S The drum assembly rotates...

Page 140: ...orner where you want to position the CHM and press QWHU The library moves the CHM and if necessary rotates the drum so the CHM is positioned in front of the element you indicated When the move is comp...

Page 141: ...to another Important If you insert a cartridge in a tape drive the tape drive will not automatically eject the cartridge To run the Move Cartridge test 1 FromtheDiagnosticsMenu press or toselectMoveC...

Page 142: ...to place the cartridge 5 Press QWHU The CHM moves the cartridge from the source to the destination Scan The Scan test scans all of the bar code labels The information is stored in the cartridge invent...

Page 143: ...e library displays the following screen 2 Press and to specify an element index where you want the bar code scanner to begin scanning Press QWHU The library displays the following screen 3 Press and t...

Page 144: ...per and press QWHU Home CHM During the Home CHM test the following actions occur S The CHM moves in and out on the short horizontal axis S The CHM moves down and up on the long vertical axis S The dru...

Page 145: ...splays the following screen 2 Press and to select the element index shown in the upper right corner of the cartridge slot where you want the CHM to pick and place the cartridge 3 Press QWHU The librar...

Page 146: ...through the library window 1 FromtheDiagnosticsMenu press and toselectParkandpress QWHU ThelibrarymovestheCHMtotheparkposition atthebottom of the long axis 2 Press VFDSH to return to the Diagnostics M...

Page 147: ...mber of cycles in increments of ten that you want the Cycle S Axis test to run and press QWHU Cycle L Axis The Cycle L Axis test moves the CHM up and down on the long axis the number of times you spec...

Page 148: ...To run the Cycle Solenoid test 1 From the Diagnostics Menu press and to select Cycle Solenoid and press QWHU The library displays the following screen 2 Press and to select the number of cycles in inc...

Page 149: ...ten that you want the Cycle Drum test to run and press QWHU Cycle E E The Cycle E E test exercises the entry exit port transport assembly To run the Cycle E E test 1 From the Diagnostics Menu press an...

Page 150: ...able illustrates the functions you can perform using the serial ports As the table indicates unless you want to control the motion of the CHM you do not need to switch to 9 Pin or 25 Pin Port control...

Page 151: ...o connect a serial port to a tape drive 3 From the Interface Menu press and to select Config 25 Pin Port or Config 9 Pin Port for narrow SCSI libraries or Config 25 9 Pin Menu for wide SCSI libraries...

Page 152: ...t diagnostic program 5 When you have selected the option you want press QWHU The library assigns the port and displays a screen similar to the following the ports and assigned devices may differ 6 Pre...

Page 153: ...Chapter 9 130 Scalar AIT 440 480 Notes...

Page 154: ...port to display one of these screens and locate information that will help troubleshoot a problem Accessing the Library Info Menu From the Main Menu select Library Info Menu The library displays the L...

Page 155: ...Command History screen displays the contents of the history buffer see page 144 S The Drive Info Menu displays information about the tape drives see page 72 S The Inventory Menu displays information...

Page 156: ...nged by a MODE SELECT command The SCSI Mode Parameters screen provides the current Cur default Def and saved Sav values for each parameters listed below S The current value is the value currently acti...

Page 157: ...s of the first tape drive the top tape drive The remaining tape drives are numbered consecutively Drive Num The number of tape drives installed E E Addr The element address of the entry exit port Pari...

Page 158: ...ti host environment and you want to determine which elements are reserved for operations under which host Multiple hosts can reserve different elements within a single library For example one host may...

Page 159: ...480 Unit Reservation screen Element Reservations screen U N I T R E S E R V A T I O N U n i t R e s e r v e d 0 H o s t I D 0 E L E M R E S E R V A T I O N S E l e m E l e m H o s t R e s A d d r T y...

Page 160: ...e library s reservation status 0 The entire library is not reserved 1 The entire library is reserved Host ID The SCSI ID of the host reserving the library Elements Reservations Elem Addr The current a...

Page 161: ...following screen The ID at the top of the display n is the SCSI ID of the host that the sense data is being held for Note that sense data is supplied for inactive IDs as well as active IDs S e n s e D...

Page 162: ...g mode to execute the command 6h Unit Attention The cartridge inventory may have been violated Bh AbortedCommand Thelibraryabortedthecommand Theinitiatormay be able to recover by trying the command ag...

Page 163: ...cs The library displays the System Statistics screen 2 To display the Element Statistics screen press or to scroll past the last item on the System Statistics screen 3 Press or to scroll through the e...

Page 164: ...ibrary retried scanning a bar code label Scan Fail The number of times the library was unable to scan a bar code label The library tries to scan a bar code six times before it logs a failure E E Cycle...

Page 165: ...sors To view system sensors 1 From the Library Info Menu select System Sensors The library displays the Digital Sensors screen 2 To display the Analog Sensors screen press Digital Sensors screen Analo...

Page 166: ...ed in its home position 1 or not 0 The drum axis s home position is with mounting plate 0 toward the front E E Port Home Indicates whether the entry exit transport arm is in its home position 1 or not...

Page 167: ...u may be asked by a technical support person to scroll through this display looking for particular events To display the Command History screen 1 From the Library Info Menu select Command History 2 Pr...

Page 168: ...e data transfer elements Command History Example Field Description 000 IDX Index The number of this event in the command history The range is 000 the most recent event through 299 The most recent even...

Page 169: ...rtridge and whether a magazine or tape drive is installed S Element position information This includes data about the exact position of each element Bar code label information To display bar code labe...

Page 170: ...he bar code scanner could not read the bar code label because there was no label on the cartridge 61 The bar code scanner could not read the bar code label because the label was unreadable 62 The bar...

Page 171: ...the library 1 From the Library Info Menu select Inventory Menu 2 FromtheInventoryMenu selectOccupiedInfo Thelibrarydisplays the following screen 3 Press and to scroll through the information for each...

Page 172: ...g is questionable may not be accurate 1 The Occupied flag is accurate P Present Indicates whether a specific magazine or tape drive is installed If the element index references a storage element this...

Page 173: ...P O S I N X 0 L o n g A x i s 6 3 9 5 D e p t h 0 D r u m A x i s 0 Element Position INX Indicates the element index for which information is being displayed Long Axis The distance the CHM has to mov...

Page 174: ...fer to Appendix B If LEDs are flashing on the tape drives refer to page 67 Problems with installation If your library and application software are not communicating after installation check the follow...

Page 175: ...on the SCSI 2 bus does not exceed 25 0 meters 82 feet See page 159 for instructions for calculating the total cable length S Wide Ultra SCSI cable lengths Make sure that the total length of all intern...

Page 176: ...g instructions Pay special attention to steps describing setting various jumpers and switches on the card Make sure that the card is properly seated S Software installation Make sure that your applica...

Page 177: ...iguration option is set to ON as described on page 40 Otherwise the library will not be able to receive information from the tape drive Problems with library operation If the library has been successf...

Page 178: ...und on the Serial Number screen on the LCD or on the rear panel firmware number found on the Main Screen of the LCD and SCSI configuration single ended or differential narrow or wide S For the tape dr...

Page 179: ...Chapter 11 156 Scalar AIT 440 480 Notes...

Page 180: ...abytes on 80 SDX2 50C data cartridges 230meter writtenincompressed format Interface SCSI 2 Fast Wide HVD when equipped with AIT 1 drives Ultra SCSI Wide HVD or LVD when equipped with AIT 2 drives Maxi...

Page 181: ...21 59 48 53 cm Weight 38 9 pounds 17 6 kilograms with tape drive Ambient temperature range 5 C to 35 C 41 F to 95 F Relative humidity range 20 to 80 non condensing Wet bulb temperature 26 C 79 F max...

Page 182: ...ary Conductors Insulated per UL Style 1589 Gauge 28 AWG minimum stranded 7 34 annealed tinned copper Insulation Polypropylene 80 C 0 010 inch nominal Shielding 80 minimum tinned copper braid over alum...

Page 183: ...ments The library includes an appropriate power cord for United States and Canada shipments and for some international shipments United States and Canada The library is shipped with a seven foot 2 1 m...

Page 184: ...nd Canada When using the library outside the United States and Canada make certain the power cord consists of S Attachment plug of the proper type rating and safety approval for the intended country S...

Page 185: ...Appendix A 162 Scalar AIT 440 480 Notes...

Page 186: ...laced only by ADIC approved service providers If you cannot find an obstruction or other obvious cause for the error contact your service provider Do not attempt to replace any components in the libra...

Page 187: ...ot try to put the cartridge back in the gripper 11 SOURCE EMPTY There is no cartridge in the source location Install a cartridge in the source location or redirect the CHM to another location 12 DESTI...

Page 188: ...obstructing the gripper Make sure the library and tape drives are not being used by any host then press 5HVHW on the operator panel If the error persists contact your service provider 21 GRIP HOME ER...

Page 189: ...der 40 L AXIS DOES NOT MOVE The CHM could not move along the long axis Open the door and look for anything that might be obstructing the CHM along its long axis Make sure the library and tape drives a...

Page 190: ...brary and tape drives are not being used by any host then press 5HVHW on the operator panel If the error persists contact your service provider 67 DMA CH 2 TIMEOUT Controller board error 69 LABELUPSID...

Page 191: ...ce provider 75 INTERNAL S W ERROR Firmware error Make sure the library and tape drives are not being used by any host then press 5HVHW on the operator panel If the error persists contact your service...

Page 192: ...ion This error only appears on the Clean Drives Menu If no tape drive is installed in the location redirect the CHM If a tape drive is installed make sure that the drive carrier is correctly seated If...

Page 193: ...NER The cleaning cartridge was ejected immediately after being loaded into the tape drive Replace the cleaning cartridge and try cleaning the tape drive again Make sure you are using the correct type...

Page 194: ...tape drives are the data transfer elements Each element has an element index which is the number you must specify when you use the entry exit port or perform positioning or pick and place functions f...

Page 195: ...Appendix C 172 Scalar AIT 440 480 Figure C 1 Element indexes for Scalar AIT 440 identical to the element addresses...

Page 196: ...Library Elements Installation and Operation 173 Figure C 2 Element indexes for Scalar AIT 480 identical to the element addresses...

Page 197: ...Appendix C 174 Scalar AIT 440 480 Notes...

Page 198: ...sors screen 142 ASC 139 ASCQ 139 autoranging voltage selection 28 B back light 42 bar code label affixing 16 displaying on LCD 146 viewing on LCD 147 bar code scanner caution about touching 15 describ...

Page 199: ...t of power cycle 52 effect of security on 36 LCD interface 53 SCSI interface 52 serial port 53 controller card 24 cover 3 Cycle Drum test 126 Cycle E E test 126 Cycle Gripper test 123 Cycle L Axis tes...

Page 200: ...scribed xvii requirement for 80 types available xvii Drive Demo option 109 Drive Info Menu 72 Drive Status field 74 Drive Status screen accessing 72 information 74 drum assembly described xv testing 1...

Page 201: ...ilter replacing 87 89 firmware level 74 fixed cartridge slot described xvi element address 134 element index 172 173 installing a cartridge 21 foam packing piece installing 97 removing 14 fuse 85 G Gr...

Page 202: ...5 weight of rack mount model 5 weight of standalone model 4 Library Info Menu accessing 131 Command History 144 Drive Info Menu 72 Inventory Menu 145 SCSI Menu 132 Statistics 140 System Sensors 142 lo...

Page 203: ...ive 40 Park test 117 passive termination 25 password default 38 viewing 39 pick retries 141 Position Info 150 Position to Element test 117 power cord connecting 28 requirements and specifications 160...

Page 204: ...ng 36 Self Test 116 sense data 137 139 sensors 142 serial number effect of security on 36 library 43 serial ports configuring 127 control modes for using 53 127 described xviii effect of security on 3...

Page 205: ...24 Cycle Pick Place test 122 Cycle S Axis test 124 Cycle Solenoid test 125 Drive Demo option 109 Home CHM test 121 Home Gripper test 121 Move Cartridge 118 Park test 117 Position to Element test 117 S...

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