Telstra Commander i, Service Manual

Page: 194 / 195

Technical Bulletin Ref: i1010
TELSTRA IN CONFIDENCE
For more information please contact the Telstra Commander Remote Access Centre on
1800 809 881
This bulletin has been issued by Sales Development and Training, Commander Sales Operations - Susan
Pearson (08) 8401 7857
Bulletin 62 8 March 1998
2 0 #
Item not Addressed by the Release of the Commander “i+”
1. It has been discovered that the Last number Redial facility does not work for the first number
dialled on a new system installation or if the power is lost to the Master station number 1 after
installation, it will work after a short period of time or after another phone number is dialled.
Note: This is a minor problem and will be addressed at the first available opportunity in the
future.
Retrofit and Upgrade Procedures
There is now an extensive retrofit procedure underway to replace all Phase 2 Master
stations to address the known problems associated with this version of software.
Telstra and the Manufacturer (Alcatel) are replacing all Phase 2 stations from the field, all
customer sites with Phase 2 Installations have been identified (using S*Plus) and these sites
will all be replaced as soon as possible, at no charge to the Customer or Telstra. This will
increase the Install workload in the short term but will reduce Maintenance visits and
improve product reliability in the long run. This will leave us with a stable base of satisfied
Commander “i” Customers.
Note: The Commander “i+” Master and Standard stations must ONLY be used for
maintenance replacements of Phase 2 Master & Standard stations and are NOT to be used
for Phase 1 Master & Standard station replacements.
WARNING: When replacing Phase 2 Master stations with Commander “ i+” Master
A B
Station 9
Station
*
A B
Station #
Station 0
AFU 1 AFU 2