Telstra Commander i, Service Manual, Page: 161 / 195

Technical Bulletin Ref: i1001
This bulletin has been issued by Sales Development and Training, Commander Sales Operations - Susan
Pearson (08) 8202 9648
Series 17 3 February 1997
Commander i
Modification to improve Receive Level Volume
Introduction
This bulletin is a follow up to tech bulletin #9 which discusses how to handle customers experiencing difficulty with
receive level volume on the Commander i408.
A minority of customers have experienced difficulty with reception volume on the Commander i408. This is
particularly the case with noisy environments or sites with long distances from the local exchange. As the
Commander i408 does not as yet have variable receive volume control, a modification to internal Handset acoustics
has been designed which provides a significant increase to the handset receive level.
This modification will be incorporated in all future stock commencing from March.
It should be noted that less than 10% of installations have experienced this difficulty, however wherever possible
Telstra will continue to develop and enhance its products.
This bulletin addresses the process on how to handle customers who require higher than normal Handset Receive
Volume.
Step 1. System Programming
As discussed in bulletin #9 the first step is to check the system programming.
The programming area to check is:
05 install
08i line settings