QMS 1060, User Manual

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Sources of
Support
QMS 1060 Print System Reference A-4
QMS Customer Response Center (CRC)
The QMS Customer Response Center is available from 7 a.m. to 6
p.m., Central Standard Time, at (334) 633-4500 (US). You can also
fax questions to the CRC at (334) 633-3716 (US). Please indicate
whether you would like a faxed or a phoned reply.
If you call for assistance, have the following information ready so our
technicians can help you more quickly:
n
Your phone number, fax number, and shipping address
n
A description of the problem
n
The printer model and serial number
n
The type of host computer you are using
n
The type and version of operating system you are using
n
The interface you are using, and, if serial, the protocol
n
The application and version you are using
n
The emulation you are using
n
Your printer firmware version (listed on the status and start-up
pages)