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USER’S MANUAL

Thermal Receipt Printer

RP-700

Partner Tech Corporation

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Summary of Contents for RP-700

Page 1: ...USER S MANUAL Thermal Receipt Printer RP 700 Partner Tech Corporation ...

Page 2: ...tner Tech Corporation Printed in China Version 1 0 Trademark Registered trademark of Partner Tech Corporation Warning and Caution Warning Items shall be strictly followed to avoid injury or damage to body and devices Caution Items with important information and prompts for operating the printer Safety instruction Before installing and using the printer please read the following items carefully 1 S...

Page 3: ... fluctuation in voltage 8 Disconnect the DC adapter when the printer is not used for a long time 9 Do not let the water or electric materials like metal go into the printer If this happens turn off the power immediately 10 Do not allow the printer to start printing when there is no recording paper installed otherwise the print head and platen roller will be seriously damaged 11 To ensure the print...

Page 4: ...AND BUZZER 7 4 INSTALLATION 8 4 1 UNPACKING 8 4 2 PRINTER INSTALLATION 8 4 3 POWER AND COMMUNICATION INTERFACE 9 4 3 1 Power connection 9 4 3 2 Interface connection 9 4 3 3 USB interface connection 10 4 3 4 Cash drawer connection 10 4 4 PAPER ROLL INSTALLATION 10 4 4 1 Paper type confirmation 10 4 4 2 Install replace paper roll 10 4 5 PAPER NEAR END POSITION ADJUSTMENT 12 4 6 POWER ON AND SELF TES...

Page 5: ...L INTERFACE 16 6 2 MFI BT INTERFACE 16 6 3 USB INTERFACE 17 6 4 ETHERNET INTERFACE 17 6 5 DOUBLE COMMUNICATION INTERFACE 18 6 6 POWER INTERFACE DEFINITION 19 6 7 CASH DRAWER INTERFACE SIGNAL DEFINITION 19 7 TROUBLESHOOTING 21 7 1 PRINTER DOESN T WORK 21 7 2 ERROR LED AND BUZZER ALARM 21 7 3 PROBLEMS DURING PRINTING 21 8 POWER MANAGEMENT 22 9 DUMP MODE 23 APPENDIX BUTTON CONFIGURATION 24 4 ...

Page 6: ...ver2008 Win7 Win8 Win8 1 Win10 Server 2012 POSReady2009 POSReady7 Linux Mac and OPOS JavaPOS Android iOS middleware Note Windows and Linux drivers support 64 bit operation system 1 2 Features Low noise high printing speed Support continuous paper marked paper Support paper saving water mark upside down two color printing etc Compact size can output paper from the front or the top according to user...

Page 7: ...near end sensor Cover position sensor Paper presence sensor Print head temperature sensor Printer voltage detection Cut mode Full cut partial cut Barcode 1D UPC A UPC E CODE 39 CODE 93 CODE 128 EAN8 EAN13 ITF CODABAR 2D PDF417 QR Maxicode Fonts Font A 12 24 Font B 9 17 Kanji font A 24 24 Character set 95 Alphanumeric 14 types of international characters 128 x 68 code page Optional Traditional Chin...

Page 8: ...l dimensions 127mm L 127mm W 134mm H Functions Saving paper Support Button configuration Support configure the printer without computer Right up side printing Support Water mark printing Support Gray scale printing Support Table 2 1 1 Technical specifications 2 2 Cutter parameters Item Parameter Remarks Cutting method Sliding blade Cutting time 500ms The time of one cut Cutting interval 3s 20 cuts...

Page 9: ... The reflectivity of the black mark must be no more than 15 while the reflectivity of the paper itself should exceed 85 There should be no image between the two marks such as the advertisement etc Caution Please use the recommended paper or its equivalents Using the paper of low quality might affect the print quality and shorten the lifetime of print head Do not stick paper onto the core shaft If ...

Page 10: ...nt configuration sample Pressing down the feed button while turning on the power the printer will print out the configuration sample which includes print width print speed etc Enter button configuration mode Press down the feed button while turning on the power the printer will print out the configuration sample andenter pause status error LED flashes after cutting paper Keep pressing the feed but...

Page 11: ...tect the paper marks when marked paper is used g Spanner for adjusting paper near end sensor 7 Detect the paper roll status Fast flashing of error LED indicates that the paper will be used out soon and the user should replace the paper roll in time Printer will work normally until paper is used out h Paper guide 5 Adjust the position of paper guide in the cabinet to adapt to different paper widths...

Page 12: ...mes Printer voltage is abnormal Cycle flash 5 times Cycle beep 5 times Cutter error Cycle flash 4 times Cycle beep 4 times Print head lift up Cycle flash 3 times Cycle beep 3 times Paper end Cycle flash 2 times Cycle beep 2 times Paper near end Cycle flash slowly No beep Cannot find mark or mark calibration error Cycle flash slowly No beep Table 3 2 2 LED and indication information Caution The tem...

Page 13: ...inter is placed horizontally on the table the incline installation angle should not exceed 5 otherwise the paper near end sensor will not work normally Fig 4 2 1 Horizontally on the table paper output from the front Fig 4 2 2Horizontally on the table paper output from the top 2 Keep the printer far away from water source 3 Do not place the printer in the place exposed to vibration and impact 4 The...

Page 14: ...werplug into the corresponding socket on the back of the printer Caution When the printer is not in use for a long period of time disconnect the power cord from the printer 4 3 2 Interface connection 1 Ensure that the power switch is turned off 2 Plug the connector into corresponding port and fix it with screw or spring as shown in the figure 3 Connect the other end of cable to the host 9 ...

Page 15: ...cates at the back of printer Caution The cash drawer interface is used to connect the cash drawer only cannot connect with phone wire etc 4 4 Paper roll installation 4 4 1 Paper type confirmation After connecting the power cord and interface cable confirm paper type after media installation before printing 4 4 2 Install replace paper roll 1 Turn off the printer 2 Push the spanner in the direction ...

Page 16: ...5 wide paper roll Pay attention that the winding direction of paper roll should meet printer requirements Remove the end in operation hole firstly when disassemble the paper guides and install the end in operation hole firstly when install the paper guides Ensure that the paper roll is tightly wound otherwise paper jam or other failure may occur Paper roll should be placed stably in the paper cabi...

Page 17: ... Paper near end position adjustment Fig 4 5 1 Schematic drawing of paper near end position adjustment output paper from the top Fig 4 5 2 Schematic drawing of paper near end position adjustment output paper from the front 12 ...

Page 18: ...ower on and self test 4 6 1 Power on 1 Ensure that the printer is connected to power 2 Turn on the power switch to power on the printer 4 6 2 Print self test page 1 Ensure that the printer is connected to power and that paper roll is installed 2 Ensure that the power LED is off and the printer is under power off condition 3 Press the feed button while turning on the printer power and then release ...

Page 19: ...To terminate and then prints the data transmitted from the host in hexadecimal and their corresponding ASCII characters 3 Exiting from Hexadecimal dumping mode in the following ways a Turn off the power and then restart the printer b Press the feed button three times Caution If the hexadecimal data has no corresponding ASCII characters the printer will print Under Hexadecimal dumping mode only com...

Page 20: ...ify the mark effectively the mark sensor should be cleaned The cleaning steps are as follows 1 Turn off the printer 2 Press the cover open lever to open the top cover 3 Wipe off the dust and stains on the surface of the sensor with soft cotton cloth dipped with pure alcohol it should be wrung out 4 Install the sensor cover after the pure alcohol is completely evaporated then close the top cover an...

Page 21: ...t Data device is ready 7 SG Signal ground 8 19 NC Not connected 4 20 DTR Output Require to send 21 25 NC Not connected Fig 6 1 1 Serial interface definition User can query interface setting status via printing configuration sample The default settings of serial interface are as follows Baud rate 115200bps Data bits 8 Parity none Stop bit 1 Handshake DTR DSR 6 2 MFI BT interface Interface features ...

Page 22: ...r needs to install the USB driver provided by the manufacturer Windriver mode is also called class mode it is no need to install drivers and the user can use Microsoft s generic driver The factory setting of printer is API mode the user needs to adjust it to class mode if the printer is going to work under a Linux system 6 4 Ethernet interface 1 Interface features Support 10 100BASE T communicatio...

Page 23: ...C Not connected 8 NC Not connected Table 6 4 1Ethernet interface definition 6 5 Double communication interface Double communication interface support serial interface and Ethernet interface at the same time 1 The serial interface of the printer is compatible with RS 232 standard and its interface socket is DSUB 9 socket Pin definition is as following PIN No Signal definition PIN1 Not connected PIN...

Page 24: ...rface definition 2 Main control board power interface definition 24V DC Fig 6 6 2 Schematic drawing of 24V power interface 6 7 Cash drawer interface signal definition 1 Electrical features Driving voltage DC 24 V Driving current Max 1 A Cash drawer status detection signal L 0 0 5 V H 3 3 V 2 Cash drawer interface socket uses RJ 11 6P connector Fig 6 7 1Schematic drawing of cash drawer interface 19...

Page 25: ...ection signal 4 VDR Cash drawer driving power 5 DRAWER 2 Cash drawer 2 driving signal 6 GND Circuit share ground Table 6 7 1Cash drawer interface definition Caution Do not connect or disconnect communication cable plug when the printer is powered on Communication cable should be far away from strong current Communication cable should adopt shielded cable 20 ...

Page 26: ...g The printer has serious malfunction Contact your local dealer or the manufacturer Table 7 2 1 Troubleshooting of error LED and buzzer alarm 7 3 Problems during printing Problem Possible causes Solution Paper cannot be sent out normally Paper jam Open the top cover check paper path and cutter and clear paper jam Printer starts printing but stops suddenly during printing Paper jam Open the top cov...

Page 27: ...er will enter standby mode after powering on the printer or completing printing task Printer will enter sleep mode if there is no printing task for 5 minutes in standby mode Printer will awake automatically and enter active mode when a printing task comes and will enter standby mode again after completing the printing task 22 ...

Page 28: ...ED flashes Pay attention to keeppaper in the paper cabinet The printer will print out the following contents after the above operation Hexadecimal Dump To terminate hexadecimal dump press FEED button three times The printer already entered the DUMP mode at this moment Method to exit from the DUMP mode continuously press the FEED button for three times and the printer will print out the following c...

Page 29: ...SB MODE API MODE Back To Last Menu 1 WinDriver Mode 2 API Mode 3 Serial Interface 3 SERIAL INTERFACE Back To Last Menu 1 Baud Rates 2 BAUD RATES 115200bps Back To Last Menu 1 9600bps 2 19200bps 3 38400bps 4 57600bps 5 4800bps 6 2400bps 7 1200bps 8 115200bps 9 Parity 3 PARITY NONE Back To Last Menu 1 None 2 Odd 3 Even 4 Data Bits 4 DATA BITS 8 Bits Back To Last Menu 1 7 Bits 2 8 Bits 3 Stop Bit s 5...

Page 30: ...tes 3 64K Bytes 4 Mechanism Hardware 4 HARDWARE SETTINGS Back To Last Menu 1 Mark Sensor 2 MARK SENSOR Disable Back To Last Menu 1 Enable 2 Disable 3 Cutter 3 CUTTER Back To Last Menu 1 Cut Mode Settings 2 CUT MODE SETTINGS DefaultCutMode Back To Last Menu 1 Enable 2 Disable 3 Full Cut Mode 4 Partial Cut Mode 5 Default Cut Mode 6 Auto Cut Settings 3 AUTO CUT SETTINGS No use this function Back To L...

Page 31: ...gs 5 PRINT SETTINGS Back To Last Menu 1 Darkness Settings 2 DARKNESS SETTING Normal Back To Last Menu 1 Low 2 Normal 3 High 4 Extra High 5 Paper Roll Width 3 PAPER ROLL WIDTH 80 0mm Back To Last Menu 1 57 5mm 2 80 0mm 3 82 5mm 4 Left Margin 4 LEFT MARGIN 4mm Back To Last Menu 1 0mm 2 1mm 3 3mm 4 5mm 5 7mm 6 9mm 7 Right Margin 5 RIGHT MARGIN 4mm Back To Last Menu 1 26 ...

Page 32: ...AGE SETTING Back To Last Menu 1 Print All codepages 2 Select A codepage 3 Save Paper Level 8 SAVE PAPER LEVEL Back To Last Menu 1 Disable 2 25 3 50 4 75 5 100 6 Top_Bottom Logo 9 TOP BOTTOM SETTING Back To Last Menu 1 Top Logo Setting 2 Bottom Logo Setting 3 Two color Verify 10 Gray BmpVerify 11 Paper Sensor Settings 6 PAPER NEAR END SETTINGS 27 ...

Page 33: ...NEAR END SENSER Enabled Back To Last Menu 1 Enable 2 Disable 3 Set Default Config 7 SET DEFAULT CONFIGURATION Back To Last Menu 1 Set Printer To Default Configuration 2 FONTA FONTB Settings 8 Current Font FONTA Back To Last Menu 1 Select FONTA 2 Select FONTB 3 Select UDFONTA 4 Select UDFONTB 5 Beep settings 9 Beep settings Disabled Back To Last Menu 1 Enable External Herald 2 Enable Internal buzze...

Page 34: ...le 3 Sensor Test 4 Sensor Test Mode ERROR LED state will change according to sensor state To EXIT hold button down at least 1 second Print NV Bitmap 5 Cutter Test 6 Print Statistics 7 RP 700 STATISTICS CUT TCUT LFS TLFS ONTIME EthernetConfigurati on 8 EthernetCONFIGURATIO N Reset EthernetConfig 1 Print Settings 2 IP Address MAC Address SUBNET Mask GATEWAY Print Port 29 ...

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