imagistics ipc1- im8130, Administrator'S Manual

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ipc1-im8130 Administrator’s Guide 299
the WINS server or
lmhosts
file in the user's workstation. Then try
entering the controller machine name directly in
Machine Name
.
Cannot Access TWAIN Folder
Problem Description:
Cannot access the
\\<controller>\GL_TWAIN
folder from Windows
Explorer.
Corrective Action:
This network folder contains Scan to TWAIN documents and can be
accessed only using the ipc1-TWAIN Driver.
TWAIN Driver Dialog Box Does Not Open
Problem Description:
Initiated the TWAIN image acquisition mode from an application, but the
ipc1-TWAIN Driver dialog box does not open.
Corrective Action:
The ipc1-TWAIN Driver dialog box may be hidden behind other windows.
Minimize all other windows. If you cannot find the dialog box, enable the
Show UI feature of the ipc1-TWAIN driver from the application. See the
scan
Readme
file for more detail.
Cannot Acquire Document
Problem Description:
Cannot acquire a document using the ipc1-TWAIN driver.
Corrective Action:
The ipc1-TWAIN driver is carefully tested with several TWAIN-compliant
applications. Some applications need to be configured to connect to the
ipc1-TWAIN driver. See the scan
Readme
file for supported applications
and configuration tips.
im6530, im8130