imagistics ipc1- im8130, Administrator'S Manual

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ipc1-im8130 Administrator’s Guide 265
The following checklist helps you identify the source of the error and
directs you to where you can find more information about resolving it. If
the problem persists after you have followed all of the steps, contact your
Imagistics authorized dealer for further assistance.
Troubleshooting Checklist
Device Name Does Not Default
Problem Description
The first time the controller is powered on, it detects the MAC address of
the installed NIC, from which it derives the default device name,
GL< MACaddress >. However, if you have reason to install a new NIC in the
Starting Controller, Please Wait
Possible Cause Check Yes No
For Instructions,
Go To...
Unsynchronized
communication
between the
controller and the
copier 1 Reboot the controller.
Please be patient. It can
take several minutes for
the controller and copier to
fully initialize and
commence communication.
When the system comes
back online, is the
Starting Controller,
Please Wait
or
Shut-
down in Progress,
Please Wait
message
still displayed?
Next
Step
↓
End Printer Utility online
Help.
Corrupt controller
software 2 Use the ipc1-im8130
Recovery CD-ROM to
restore required system
files. When the system
comes back online, is the
Starting Controller,
Please Wait
or
Shut-
down in Progress,
Please Wait
message
still displayed?
Call End See the field service
guide.
im6530, im8130