imagistics ipc1- im8130, Administrator'S Manual

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292 ipc1-im8130 Administrator’s Guide
„
You have selected the wrong device.
„
The job is queued on the Windows print spooler.
„
The job may be held in the Novell print queue.
„
A copier error may be preventing printing.
Corrective Action
„
Check the device location to see if there really should be any jobs
listed.
„
Check the Jobs Log in Printer Utility to see if the status of the job is
listed as
Done
,
Deleted
, or
Unserviceable
.
If the job is very small, it may have already been serviced and moved
to the Jobs Log as a terminated job. If the job was unserviceable for
some reason, it no longer appears in the Current Jobs list.
„
Look at the copier control panel LCD for error messages. For example,
a prompt to load paper holds up subsequent jobs in the queue.
„
In a peer to peer environment, the job may be queued on the Windows
print spooler and, consequently, not available in Current Jobs or the
Jobs Log. If you do not see any error messages and the printer seems
to be working fine, resubmit the job.
„
The job may be in the Novell print queue and thus, not visible for the
moment. Use NWAdmin or PCONSOLE to see if there are any queue
errors.
Cannot Interpret ipc1 Document Monitor Messages/
Warnings/Errors
Problem Description
The device status indicates the current state of the copier to which print
jobs are being submitted.
Corrective Action
For an explanation of device status messages, refer to the ipc1 Document
Monitor online Help topic titled, Interpreting Device Messages, Warnings,
and Errors .
im6530, im8130