imagistics ipc1- im8130, Administrator'S Manual

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290 ipc1-im8130 Administrator’s Guide
„
The network connection between the client and the controller has
been broken.
„
The controller IP or IPX Address has changed and the client is still
using the old address.
„
The controller is currently rebooting.
„
The SNMP agent on the controller is not functioning properly or has
stopped functioning.
Corrective Action
1 Wait for a couple of minutes. Most of the time, the connection is
reestablished automatically.
2 If the broken connection condition persists, exit and restart ipc1
Document Monitor.
3 If, upon restarting ipc1 Document Monitor, you receive a message
that the address cannot be resolved, manually discover and select the
controller. Follow the steps in the next topic.
Discovering the Controller Address
1 Right-click the ipc1 Document Monitor taskbar icon and select
Configure
from the menu.
2 Select the
Discovery
tab.
3 Click
Update
. The IP or IPX address of the controller should appear in
the
IP/IPX Address
column. If it shows
Unknown
, the system prompts
you to locate and select it the next time the printer is accessed.
4 If the IP/IPX address displayed in the Discovery page is correct, and
the broken connection persists, ‘ping’ to that IP address to see if the
controller responds.
5 In the unlikely event that the controller does not return a response to
the ‘ping’ command, reboot the controller from the front panel of the
copier.
How to Reboot the Controller
Sometimes you need to reboot the controller before new settings take
effect. At other times, you may need to reboot the controller to
synchronize communication with the copier again. If possible, avoid
rebooting the controller by physically resetting it.
im6530, im8130