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ipc1-im8130 Administrator’s Guide
Downloading Scan Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
13 Maintaining the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Placing the Controller Offline . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Backing up Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Restoring Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Deleting Files Stored on the Controller . . . . . . . . . . . . . . . . . . . . . 242
Font Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Part 4 Troubleshooting Network Printing
14 Troubleshooting Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Network Connectivity Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Cannot Discover Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Cannot PING Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Cannot Print from Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Job Not Listed in Current Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
15 Troubleshooting Hardware Errors . . . . . . . . . . . . . . . . . . . . . . . . 263
Common Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Device Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Corrupt Controller Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Indeterminate, Unexpected Behavior. . . . . . . . . . . . . . . . . . . . . . . 278
16 Troubleshooting Network Errors . . . . . . . . . . . . . . . . . . . . . . . . 279
Cannot See the Controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Cannot Print to the Controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
Unknown Controller Network Settings . . . . . . . . . . . . . . . . . . . . . 284
17 Troubleshooting Client Errors . . . . . . . . . . . . . . . . . . . . . . . . . . 285
General Software Error Conditions . . . . . . . . . . . . . . . . . . . . . . . . 286
Printer Utility Error Conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . 288
ipc1 Document Monitor Error Conditions . . . . . . . . . . . . . . . . . . . 289
ipc1 Document Monitor Error Messages . . . . . . . . . . . . . . . . . . . . 293
Printer Driver Installation Error Messages . . . . . . . . . . . . . . . . . . 294
Printer Driver General Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296
TWAIN Driver Errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298
im6530, im8130
Summary of Contents for ipc1- im8130
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Page 159: ...ipc1 im8130 Administrator s Guide 137 PART 2 Establishing Network Print Services im6530 im8130...
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