Mitel MIVOICE OFFICE 250, Руководство по установке и администрированию

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MiVoice Office 250 Installation and Administration Guide
280
Download Error Message Displays
The phone displays error information concerning the status of the last TFTP application image update
(firmware or boot code) not only on the LCD but also on the Web interface. The error message is
displayed under Status\Image Upgrade\Last Download Error. Table 51 lists the possible error
messages.
ID: XXXXXXXXXXXX
XXX.XXX.XXX.XXX
DUPLICATE IP
ADDRESS AT
MAC ADDRESS:
XXXXXXXXXXXX Duplicate-IP Error Message: If the phone determined that some other device is
using the IP address that it is trying to use, the display will show the error message
for thirty seconds. The display shows the IP address the phone is trying to use, that
the address is in use by another device, and the MAC address of that device.
DSP FAILURE DSP Failure: The application code displays the DSP Failure message if there was
an error (bus error) while accessing the DSP. If this occurs, try two or three
downloads before returning the phone for repair. After two or three failed attempts,
send in the phone for repair.
DSP NOT RUNNING
DSP NOT RUNNING
DSP Not Running: The application code displays the DSP Not Running message if
the phone was able to access the DSP but has not received any response from the
DSP (no online interrupt). If this occurs, try two or three downloads before returning
the phone for repair. After two or three failed attempts, send in the phone for repair.
WAITING FOR
ETHERNET
ADDRESS Waiting for Ethernet Address: The application code has detected that the phone
does not have a valid Ethernet address. If this occurs, try two or three downloads
before returning the phone for repair. After two or three failed attempts, send in the
phone for repair.
Table 51: Image Download Error Message Displays
Display Description
ERROR TFTP FAIL The image download process failed because of one of the following
problems:
• The phone cannot contact the TFTP server.
• The TFTP server does not have the software image file.
• The TFTP image URL contains the wrong path.
• The TFTP server does not have the permission to read the software image
file.
ERROR TFTP FAIL
START
The phone failed to start TFTP client. This problem could be due to an
insufficient file descriptor for TFTP, etc.
ERROR BAD FLASH The image download process failed because of a faulty flash memory device
or the flash file system is corrupted. If the user encounters this error, replace
the device.
ERROR TFTP
TIMEOUT
The phone failed to communicate with the TFTP server. This error could be
due to bad network connectivity.
ERROR WRONG
VERSION
The image contains an unexpected software version.
ERROR WRONG
PLATFORM
The image contains an unexpected platform identifier.
Table 50: IP PhonePlus and Mitel 8660/8620/8622/8690 Progress Displays (Continued)
Display Status
(Sheet 3 of 3)