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If no Pearl Mini channels are selected when setting up the Pearl Mini remote recorder in Panopto, you can
still create an ad hoc event using Pearl's Admin panel or touch screen; however, the ad hoc event isn't
actually created on Pearl Mini or recorded.
Workaround
: Enable the channels for the Pearl Mini remote recorder in Panopto.
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The hyper linked Panopto name and logo that appears at the top of the login screen when creating an ad
hoc event from the touch screen opens a page that cannot be navigated.
Workaround
: Select
Back
in the upper left corner to return to the login screen.
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If the SD card is removed while a recorded event is uploading to Panopto, uploading is interrupted and the
file does not upload; however, the event in Panopto appears as upload complete. If the SD card is
immediately re-inserted, Pearl Mini must be rebooted before Pearl Mini will detect it.
Workaround
: Wait a minimum of 5 minutes before re-inserting the SD card and rebooting Pearl Mini if the
SD card is ejected while files are uploading to Panopto.
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In multi-view recordings, different Kaltura players (such as the KMC and MediaSpace ) can playback audio
differently, where the KMC plays audio from the channel selected as the "main entry".
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If you modify a particular recurring lecture capture plus live webcasting event (e.g. a VOD + Live Stream
event in a recurring series), Kaltura excludes that event from the recurring series and the webcast doesn't
stream. That's because the RMTP URLs for the modified event looses it's mandatory tokens. However, the
recurring Kaltura event does record as scheduled and other events in the series are not affected.
Workarounds
: To regenerate the RTMP tokens for a live event, go to MediaSpace, find the modified live
event entry and uncheck the Live event checkbox - and save. Then re-check it and save the event again.
Alternatively, you can go to the Kaltura Management Console (KMC), find the modified live event entry and
then, in the Live stream tab, click
Re-generate Stream Token
.
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Pearl Mini starts a Panopto VOD event without warning that an SD card is not installed and no recording is
uploaded after the event ends.
Workaround
: Ensure that Pearl Mini has the appropriate storage medium
installed before use.
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On the create new ad hoc event screen, the keyboard shortcut
shift+Tab
does not move to the previous
input field or control, but moves to the next input field or control.
Workaround
: Press Tab repeatedly until the field you want is highlighted.
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If a Panopto VOD event is left on pause until the scheduled end time of the event or the event is manually
stopped while on pause, a recording of the full duration of the event is uploaded to Panopto instead of only
the recording up to the point when the event was paused or stopped.
Workaround
: Unpause the event
and then manually Stop the event.
