Xante Colour ScreenWriter, User Manual

Page: 366 / 446

11-28 Troubleshooting bb ____________________________________
Repetitive defects appear on the printed media.
• The paper path may be dirty. Print several
blank sheets to clean the path. If necessary,
clean the printer. See “Cleaning the Printer” in
chapter 9. Use the paper cassette cover to
prevent dust and debris from settling on the
paper and getting into the printer.
• The toner cartridge may need replacing. See
“Toner Cartridge” in chapter 2.
Some characters are missing or only partially printed.
• The media may not meet the requirements in
“Media Specifications” in chapter 7. If
necessary, replace the media. See “Paper
Cassette” in chapter 2.
• The toner cartridge may need replacing. See
“Toner Cartridge” in chapter 2.
Toner on the printed media smears when rubbed.
• Media may be damp or otherwise damaged.
Make sure media meets the requirements in
“Media Specifications” in chapter 7. If
necessary, replace the media. See “Paper
Cassette” in chapter 2.
• The fuser may not be working properly. The
printer displays the E: FUSER status message
if there is a hardware problem with the fuser.
Instead of my image (or text), the output is a blank page.
• The printer may feed two or more sheets of
media at a time. Reduce the size of the media
stack. See “Paper Cassette” in chapter 2.