Xante Colour ScreenWriter, User Manual

Page: 364 / 446

11-26 Troubleshooting bb ____________________________________
• The fuser unit’s backup and fuser rollers
need to be cleaned. Turn off the printer,
open the top cover, and remove the cleaning
roller (fig. 2.18) to expose the backup and
fuser rollers underneath. Then, wipe these
two rollers off using a clean, dry, lint free,
cotton cloth. Reinstall the cleaning roller,
close the top cover, and turn on the printer.
A blank page prints or a specific color is missing.
• The laser light path may be blocked by
paper or debris. Check for media jams and
clear any found.
• The transfer unit may be damaged. Replace
it. For transfer unit replacement information,
contact XANTÉ; see “Technical Support” at
the end of this chapter.
• The OPC belt cartridge may be damaged.
Replace it. See “Removing or Installing an
OPC Belt Cartridge” in chapter 2.
• The high voltage unit (HVU) or transfer
solenoid may be damaged. For replacement
information, contact XANTÉ; see
“Technical Support” at the end of this
chapter.
Part of the printed image is missing.
• Make sure media meets the requirements in
“Media Specifications” in chapter 7. If
necessary, replace the media. See “Paper
Cassette” in chapter 2.
• The wrong media may be selected. Make
sure the right media is selected in the
application and printer front panel.