Xante Colour ScreenWriter, User Manual

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_____________________________________ Troubleshooting 11-3
Introduction
This chapter provides troubleshooting information to identify and
resolve problems with printer power and setup, print quality, and
color issues. Printer status messages and their definitions are
provided as well as suggestions for troubleshooting other problems.
Status Messages
Printer front panel window messages provide printer status information
and can help you determine the source of a problem or paper jam. There
are 3 types of display messages:
• Printer status message (during operation and standby)—no
action is required.
• Operator status message (error condition)—user level action is
required.
• Service status message (error condition)—service action is
required. Contact XANTÉ or your XANTÉ vendor. See
“Technical Support” at the end of this chapter.
In the following list, the type of status message is indicated after the
message description. If a number is referenced, it is for XANTÉ
service technician use.
CHECK CLEAN ROLLER
Check the fuser cleaning roller.
It may not be installed, be
installed incorrectly, or need to
be replaced. (Operator #14)
CHECK FUSER OIL
Check the fuser oil bottle. It
may not be installed, be
installed incorrectly, or oil may
be low and the bottle needs to
be replaced. (Operator #14)
CHECK FUSER ROLLER
The fuser roller needs cleaning.
(Operator #14)