Xante Colour ScreenWriter, User Manual

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_________________________ Maintenance and Specifications 9-41
Minimum Memory Requirements
Media Resolutions
600 dpi 1200 dpi
COM10 envelope 64 MB 256 MB
DL envelope 64 MB 256 MB
B5 64 MB 256 MB
Letter/A4 64 MB 256 MB
B4 64 MB 256 MB
Legal 64 MB 256 MB
11" x 17"/A3 64 MB 256 MB
13" x 19.0" 64 MB 256 MB
Warranty and Service Options
XANTÉ recommends that only XANTÉ trained service engineers
perform service on your printer. In addition to the one year limited
warranty, XANTÉ offers an on- site service plan for users in the
United States and Canada.
XANTÉ provides a one year limited warranty against defects in
material and workmanship on your printer. See “Limited Warranty”
later in this chapter. To obtain warranty service, call customer
support for an RGA (Return Goods Authorization) number and
return your printer to the XANTÉ Customer Repair Center, freight
prepaid. For locations within the United States and Canada, XANTÉ
repairs your printer within five business days.
XANTÉ’s on-site service plan provides maintenance service
performed at your location by a trained Imation technician. If you
have a printer problem, call XANTÉ’s Technical Support Center at
1-800-926-8393. XANTÉ’s highly trained technicians will first try to
resolve the problem over the phone. In many cases this prevents the
need for a site visit and limits downtime.