Xante Colour ScreenWriter, User Manual

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_____________________________________ Troubleshooting 11-25
• Check the toner cartridge(s) for damage and
replace if necessary. See “Removing and
Installing a Toner Cartridge” in chapter 2.
• Make sure the transfer roller is firmly in
place and its lock lever is closed securely.
• The transfer unit drum may be damaged.
Replace it. For drum replacement
information, contact XANTÉ; see
“Technical Support” at the end of this
chapter.
A residual image from a previously printed page appears on the
output.
• The printer’s drum needs to be cleaned.
Open the printer’s front and top covers.
Remove the OPC belt cartridge. Then, wipe
the drum off using a clean, dry, lint free
cotton cloth. Reinstall the OPC belt
cartridge and close the front and top covers.
See “Removing or Installing an OPC Belt
Cartridge” in chapter 2.
• The drum cleaner may need to be replaced.
For replacement information, contact
XANTÉ; see “Technical Support” at the end
of this chapter.
• The high voltage unit (HVU) may need to be
replaced. For replacement information,
contact XANTÉ; see “Technical Support” at
the end of this chapter.
The back side of the output is stained.
• The cleaning roller may need to be replaced.
See “Installing or Replacing the Cleaning
Roller” in chapter 2.